3571062
Photo gallery for Shangri-La Hangzhou showing 138 images of the property

Summary

Welcome to the Shangri-La Hangzhou, a 4.5-star hotel nestled near Solitary Hill in Hangzhou. Our amenities include a 24-hour business center, 24-hour front desk, and airport transportation (surcharge). With a variety of languages spoken including Chinese and English, we are dedicated to providing an unforgettable experience for all our guests.

Highlights

  • Hiking/biking trails on site
  • Wedding services
  • Express check-in
  • Express check-out
  • Concierge services

Property Description

Near Solitary Hill. With a stay at Shangri-La Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute walk of West Lake and Quyuan Park. This family-friendly hotel is 0.1 mi (0.2 km) from Yui Fei Temple and 0.1 mi (0.2 km) from Solitary Hill.Be sure to enjoy recreational amenities including a health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hangzhou? This hotel has 9688 square feet (900 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 198 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Quyuan Park - 0.2 km / 0.1 mi
Yui Fei Temple - 0.2 km / 0.1 mi
Solitary Hill - 0.3 km / 0.2 mi
Xiling Seal Engraves Society - 0.3 km / 0.2 mi
Beishan St - 0.5 km / 0.3 mi
Su Di Causeway - 0.6 km / 0.4 mi
West Lake - 0.7 km / 0.5 mi
Tomb of Wu Song - 0.8 km / 0.5 mi
Qiu Jin's Tomb - 0.9 km / 0.6 mi
Hangzhou Botanical Garden - 0.9 km / 0.6 mi
Autumn Moon Over the Calm Lake - 1.1 km / 0.7 mi
Zhongshan Park - 1.1 km / 0.7 mi
Ruan Gong Islet - 1.2 km / 0.7 mi
Zhejiang Museum - 1.2 km / 0.7 mi
West Lake Expo Museum - 1.2 km / 0.8 mi

The preferred airport for Shangri-La Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 32.7 km / 20.3 mi

Amenities

  • Others
    • 24-hour business center
    • 24-hour front desk
    • ATM/banking
    • Banquet hall
    • Barbecue grill(s)
    • Bicycle rentals on site
    • Breakfast available (surcharge)
    • Business center
    • Coffee/tea in common areas
    • Concierge services
    • Conference space size (feet) - 9688

Please update your search criteria to see the available rooms plans.

Property Description

Near Solitary Hill. With a stay at Shangri-La Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute walk of West Lake and Quyuan Park. This family-friendly hotel is 0.1 mi (0.2 km) from Yui Fei Temple and 0.1 mi (0.2 km) from Solitary Hill.Be sure to enjoy recreational amenities including a health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hangzhou? This hotel has 9688 square feet (900 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 198 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Quyuan Park - 0.2 km / 0.1 mi
Yui Fei Temple - 0.2 km / 0.1 mi
Solitary Hill - 0.3 km / 0.2 mi
Xiling Seal Engraves Society - 0.3 km / 0.2 mi
Beishan St - 0.5 km / 0.3 mi
Su Di Causeway - 0.6 km / 0.4 mi
West Lake - 0.7 km / 0.5 mi
Tomb of Wu Song - 0.8 km / 0.5 mi
Qiu Jin's Tomb - 0.9 km / 0.6 mi
Hangzhou Botanical Garden - 0.9 km / 0.6 mi
Autumn Moon Over the Calm Lake - 1.1 km / 0.7 mi
Zhongshan Park - 1.1 km / 0.7 mi
Ruan Gong Islet - 1.2 km / 0.7 mi
Zhejiang Museum - 1.2 km / 0.7 mi
West Lake Expo Museum - 1.2 km / 0.8 mi

The preferred airport for Shangri-La Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 32.7 km / 20.3 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

Special Instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Minimum Age: 21

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately CNY 184 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at Shangri-La Hangzhou?

Check-in is available from 2:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Shangri-La Hangzhou?

The minimum check-in age is 21 years.

Where is Shangri-La Hangzhou located?

With a stay at Shangri-La Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute walk of West Lake and Quyuan Park. This family-friendly hotel is 0.1 mi (0.2 km) from Yui Fei Temple and 0.1 mi (0.2 km) from Solitary Hill.

Is luggage storage available at Shangri-La Hangzhou for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Shangri-La Hangzhou, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Shangri-La Hangzhou offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Shangri-La Hangzhou?

Pets are not allowed at Shangri-La Hangzhou.

Are there any specific rules, restrictions, or extra charges for bringing pets to Shangri-La Hangzhou?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Shangri-La Hangzhou?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Shangri-La Hangzhou, and how far are they?

There are following attraction near to this property like :, Quyuan Park - 0.2 km / 0.1 mi, Yui Fei Temple - 0.2 km / 0.1 mi, Solitary Hill - 0.3 km / 0.2 mi, Xiling Seal Engraves Society - 0.3 km / 0.2 mi, Beishan St - 0.5 km / 0.3 mi, Su Di Causeway - 0.6 km / 0.4 mi, West Lake - 0.7 km / 0.5 mi, Tomb of Wu Song - 0.8 km / 0.5 mi, Qiu Jin's Tomb - 0.9 km / 0.6 mi, Hangzhou Botanical Garden - 0.9 km / 0.6 mi, Autumn Moon Over the Calm Lake - 1.1 km / 0.7 mi, Zhongshan Park - 1.1 km / 0.7 mi, Zhejiang Museum - 1.2 km / 0.7 mi, West Lake Expo Museum - 1.2 km / 0.8 mi, Bai Causeway - 1.5 km / 1 mi, , The preferred airport for Shangri-La Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 32.6 km / 20.2 mi.

What entertainment options are available at Shangri-La Hangzhou?

The property offers entertainment options such as: Garden, Health club, Playground on site, Terrace.

Is Shangri-La Hangzhou accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Shangri-La Hangzhou offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Shangri-La Hangzhou?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Shangri-La Hangzhou provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Shangri-La Hangzhou follow a non-smoking policy?

The following room categories at Shangri-La Hangzhou follow a non-smoking policy: Premier Room, 1 King Bed (West Wing Horizon), Premier Room, 2 Twin Beds (West Wing Horizon), Presidential Suite (West), Suite, Lake View (West Wing), West Superior Hillview Twin, West Wing Executive Suite, West Wing Hillview King, West Wing Horizon Hillview King, West Wing Horizon Hillview Twin, West Wing Horizon Lakeside Gardenview King, West Wing Horizon Lakeside Gardenview Twin, West Wing Lakeside Gardenview King, West Wing Lakeside Gardenview Twin. For more details, please contact the reception.

Are there specific room categories at Shangri-La Hangzhou that allow smoking?

The following room categories at Shangri-La Hangzhou may include smoking-allowed rooms: West Superior Hillview Twin, West Wing Executive Suite, West Wing Hillview King, West Wing Horizon Hillview King, West Wing Horizon Hillview Twin, West Wing Horizon Lakeside Gardenview King, West Wing Horizon Lakeside Gardenview Twin, West Wing Lakeside Gardenview King, West Wing Lakeside Gardenview Twin. Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at Shangri-La Hangzhou?

The property offers the following room categories: Premier Room, 1 King Bed (West Wing Horizon), Premier Room, 2 Twin Beds (West Wing Horizon), Presidential Suite (West), Suite, Lake View (West Wing), West Superior Hillview Twin, West Wing Executive Suite, West Wing Hillview King, West Wing Horizon Hillview King, West Wing Horizon Hillview Twin, West Wing Horizon Lakeside Gardenview King, West Wing Horizon Lakeside Gardenview Twin, West Wing Lakeside Gardenview King, West Wing Lakeside Gardenview Twin.

Does Shangri-La Hangzhou provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Shangri-La Hangzhou?

The preferred airport for Shangri-La Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 32.6 km / 20.2 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Shangri-La Hangzhou?

The following room types offer family-friendly options like cribs or rollaway beds: West Wing Horizon Hillview King, West Superior Hillview Twin, West Wing Horizon Hillview Twin, West Wing Lakeside Gardenview King, West Wing Hillview King, Premier Room, 2 Twin Beds (West Wing Horizon), Premier Room, 1 King Bed (West Wing Horizon), West Wing Lakeside Gardenview Twin, West Wing Horizon Lakeside Gardenview Twin, West Wing Horizon Lakeside Gardenview King, Presidential Suite (West), West Wing Executive Suite, Suite, Lake View (West Wing).

Is Shangri-La Hangzhou a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Shangri-La Hangzhou?

Languages spoken by staff include: Chinese (Mandarin), English.

Does Shangri-La Hangzhou offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Shangri-La Hangzhou include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Shangri-La Hangzhou?

Elevator or lift is available for guest convenience.

Does Shangri-La Hangzhou offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a fitness center or gym available at Shangri-La Hangzhou?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Shangri-La Hangzhou?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Shangri-La Hangzhou?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Does the property offer views or access to mountains or hills?

Guests can enjoy scenic views or access to nearby mountains or hills.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Shangri-La Hangzhou?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Shangri-La Hangzhou offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Does Shangri-La Hangzhou have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Shangri-La Hangzhou?

The check-in process includes multilingual support for guest convenience.

Does Shangri-La Hangzhou provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.