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Photo gallery for Conrad Tulum Riviera Maya showing 112 images of the property

Summary

Welcome to Conrad Tulum Riviera Maya, a 5-star resort nestled in the beautiful city of Tulum. This stunning property boasts an ideal location near the Akumal Ecological Center, allowing guests to explore the natural beauty and wonders of Tulum. With a wide range of top-notch amenities available on site, including 24-hour fitness facilities, 24-hour front desk, ATM/banking, Babysitting or childcare (surcharge), Ballroom, Banquet hall, Beach towels, Beach umbrellas, Bicycle rentals on site, Billiards or pool table, as well as various language options including Spanish and English, this luxurious resort truly offers something.

Highlights

  • Full-service spa
  • On private beach
  • Ballroom
  • Snorkeling nearby
  • Billiards or pool table

Property Description

Near Akumal Ecological Center. When you stay at Conrad Tulum Riviera Maya in Tulum, you'll be near the bay, within a 10-minute drive of Akumal Beach and Xel-Há Park. This beach resort is 14 mi (22.6 km) from Tulum Mayan Ruins and 17.6 mi (28.3 km) from Playa Paraiso.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Grab a bite at Maratea - Mediterranean, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 3 beach bars.Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Tulum? This resort has 50000 square feet (4645 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 349 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Satellite programming along with MP3 docking stations are provided for your entertainment.Distances are displayed to the nearest 0.1 mile and kilometer.

Riviera Maya Golf Club - 1.7 km / 1.1 mi
Aktun Chen - 1.7 km / 1.1 mi
Xcacel Beach - 2.8 km / 1.7 mi
Xcacelito Beach - 3.9 km / 2.5 mi
Xcacel-Xcacelito Sanctuary - 4 km / 2.5 mi
Hekab Be Biblioteca - 5.7 km / 3.6 mi
Akumal Beach - 6 km / 3.7 mi
Akumal Ecological Center - 6 km / 3.7 mi
Half Moon Bay - 7.7 km / 4.8 mi
Xel-Há Park - 7.9 km / 4.9 mi
Yal-ku Lagoon - 8.2 km / 5.1 mi
Dos Ojos Cenote - 10.7 km / 6.7 mi
El Toh Ecopark - 10.9 km / 6.8 mi
Pet Cemetery Cenote - 12 km / 7.4 mi
Maya Adrenaline - 12.1 km / 7.5 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 63.9 km / 39.7 mi
Cozumel Intl. Airport (CZM) - 58.9 km / 36.6 mi
Cancun Intl. Airport (CUN) - 96.8 km / 60.2 mi

The preferred airport for Conrad Tulum Riviera Maya is Cancun Intl. Airport (CUN).

. This property is closed from April 10 2025 to April 21 2025 (dates subject to change).

Amenities

  • Spa Services
    • Full-service spa
    • Spa treatment room(s)
  • Others
    • 24-hour front desk
    • ATM/banking
    • Babysitting or childcare (surcharge)
    • Ballroom
    • Banquet hall
    • Beach towels
    • Beach umbrellas
    • Bicycle rentals on site

Please update your search criteria to see the available rooms plans.

Property Description

Near Akumal Ecological Center. When you stay at Conrad Tulum Riviera Maya in Tulum, you'll be near the bay, within a 10-minute drive of Akumal Beach and Xel-Há Park. This beach resort is 14 mi (22.6 km) from Tulum Mayan Ruins and 17.6 mi (28.3 km) from Playa Paraiso.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Grab a bite at Maratea - Mediterranean, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 3 beach bars.Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Tulum? This resort has 50000 square feet (4645 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 349 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Satellite programming along with MP3 docking stations are provided for your entertainment.Distances are displayed to the nearest 0.1 mile and kilometer.

Riviera Maya Golf Club - 1.7 km / 1.1 mi
Aktun Chen - 1.7 km / 1.1 mi
Xcacel Beach - 2.8 km / 1.7 mi
Xcacelito Beach - 3.9 km / 2.5 mi
Xcacel-Xcacelito Sanctuary - 4 km / 2.5 mi
Hekab Be Biblioteca - 5.7 km / 3.6 mi
Akumal Beach - 6 km / 3.7 mi
Akumal Ecological Center - 6 km / 3.7 mi
Half Moon Bay - 7.7 km / 4.8 mi
Xel-Há Park - 7.9 km / 4.9 mi
Yal-ku Lagoon - 8.2 km / 5.1 mi
Dos Ojos Cenote - 10.7 km / 6.7 mi
El Toh Ecopark - 10.9 km / 6.8 mi
Pet Cemetery Cenote - 12 km / 7.4 mi
Maya Adrenaline - 12.1 km / 7.5 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 63.9 km / 39.7 mi
Cozumel Intl. Airport (CZM) - 58.9 km / 36.6 mi
Cancun Intl. Airport (CUN) - 96.8 km / 60.2 mi

The preferred airport for Conrad Tulum Riviera Maya is Cancun Intl. Airport (CUN).

. This property is closed from April 10 2025 to April 21 2025 (dates subject to change).

Property Rules

Check-In

Check-in time: 3:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Special Instructions:

Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Conrad Tulum Riviera Maya?

Check-in begins at 3:00 PM, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Conrad Tulum Riviera Maya?

The minimum check-in age is 18 years.

Where is Conrad Tulum Riviera Maya located?

When you stay at Conrad Tulum Riviera Maya in Tulum, you'll be near the bay, within a 10-minute drive of Xel-Há Park and Akumal Beach. This beach resort is 14 mi (22.6 km) from Tulum Mayan Ruins and 17.6 mi (28.3 km) from Playa Paraiso.

Is luggage storage available at Conrad Tulum Riviera Maya for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Conrad Tulum Riviera Maya, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Conrad Tulum Riviera Maya offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Conrad Tulum Riviera Maya?

Pets are not allowed at Conrad Tulum Riviera Maya.

Are there any specific rules, restrictions, or extra charges for bringing pets to Conrad Tulum Riviera Maya?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Conrad Tulum Riviera Maya?

The property provides kitchen amenities such as: refrigerator.

Are linens, towels, or toiletries included at Conrad Tulum Riviera Maya?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Conrad Tulum Riviera Maya, and how far are they?

There are following attraction near to this property like :, Riviera Maya Golf Club - 1.7 km / 1.1 mi, Aktun Chen - 1.7 km / 1.1 mi, Xcacel Beach - 2.8 km / 1.7 mi, Xcacelito Beach - 3.9 km / 2.5 mi, Xcacel-Xcacelito Sanctuary - 4 km / 2.5 mi, Hekab Be Biblioteca - 5.7 km / 3.6 mi, Akumal Beach - 6 km / 3.7 mi, Akumal Ecological Center - 6 km / 3.7 mi, Half Moon Bay - 7.7 km / 4.8 mi, Xel-Há Park - 7.9 km / 4.9 mi, Yal-ku Lagoon - 8.2 km / 5.1 mi, Dos Ojos Cenote - 10.7 km / 6.7 mi, El Toh Ecopark - 10.9 km / 6.8 mi, Pet Cemetery Cenote - 12 km / 7.4 mi, Maya Adrenaline - 12.1 km / 7.5 mi, , The nearest airports are:, Tulum Intl. Airport (TQO) - 63.9 km / 39.7 mi, Cozumel Intl. Airport (CZM) - 58.9 km / 36.6 mi, Cancun Intl. Airport (CUN) - 96.8 km / 60.2 mi, , The preferred airport for Conrad Tulum Riviera Maya is Cancun Intl. Airport (CUN).

What entertainment options are available at Conrad Tulum Riviera Maya?

The property offers entertainment options such as: Billiards or pool table, Children's club (free), Number of outdoor pools - 3, Number of poolside bars - 1, Outdoor entertainment area, Pool sun loungers, Pool umbrellas, Terrace.

Is Conrad Tulum Riviera Maya accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Conrad Tulum Riviera Maya offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Conrad Tulum Riviera Maya?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Conrad Tulum Riviera Maya provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Conrad Tulum Riviera Maya follow a non-smoking policy?

The following room categories at Conrad Tulum Riviera Maya follow a non-smoking policy: CEIBA Family Ste 2 BR Connecting Rooms, CEIBA Governors Suite BDRM, CEIBA Presidential Suite, Ocean View Guestroom with 2 Queen Beds, Ocean View Guestroom with King Bed, Partial Ocean View Guestroom w/ 2 Queen Beds, Partial Ocean View Guestroom with King Bed, Room, 1 King Bed, Accessible (Roll-in Shower), Room, 1 King Bed, Ocean View (Ceiba), Room, 1 King Bed, Partial Ocean View (Ceiba), Room, 2 Queen Beds, Ocean View (Ceiba), Room, 2 Queen Beds, Partial Ocean View (Ceiba), Suite, 1 King Bed (Ceiba Tropical View), Suite, 1 King Bed, Ocean View (Ceiba), Tropical View Guestroom with 2 Queen Beds, Tropical View Guestroom with King Bed. For more details, please contact the reception.

What are the different types of room categories offered at Conrad Tulum Riviera Maya?

The property offers the following room categories: CEIBA Family Ste 2 BR Connecting Rooms, CEIBA Governors Suite BDRM, CEIBA Presidential Suite, Ocean View Guestroom with 2 Queen Beds, Ocean View Guestroom with King Bed, Partial Ocean View Guestroom w/ 2 Queen Beds, Partial Ocean View Guestroom with King Bed, Room, 1 King Bed, Accessible (Roll-in Shower), Room, 1 King Bed, Ocean View (Ceiba), Room, 1 King Bed, Partial Ocean View (Ceiba), Room, 2 Queen Beds, Ocean View (Ceiba), Room, 2 Queen Beds, Partial Ocean View (Ceiba), Suite, 1 King Bed (Ceiba Tropical View), Suite, 1 King Bed, Ocean View (Ceiba), Tropical View Guestroom with 2 Queen Beds, Tropical View Guestroom with King Bed.

Does Conrad Tulum Riviera Maya provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Conrad Tulum Riviera Maya?

The nearest airports are: Tulum Intl. Airport (TQO) - 63.9 km / 39.7 mi, Cozumel Intl. Airport (CZM) - 58.9 km / 36.6 mi, Cancun Intl. Airport (CUN) - 96.8 km / 60.2 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Conrad Tulum Riviera Maya?

Childcare or babysitting services may be available for families.

Is Conrad Tulum Riviera Maya a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Conrad Tulum Riviera Maya?

Languages spoken by staff include: English, Spanish.

Does Conrad Tulum Riviera Maya offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Conrad Tulum Riviera Maya include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Conrad Tulum Riviera Maya?

Elevator or lift is available for guest convenience.

Does Conrad Tulum Riviera Maya offer laundry facilities or services, and what types are available?

Laundry services include: professional laundry services.

Is a pool available at Conrad Tulum Riviera Maya, and what types of pools are offered?

Yes, the property features 3 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Conrad Tulum Riviera Maya?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Conrad Tulum Riviera Maya?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Conrad Tulum Riviera Maya?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Conrad Tulum Riviera Maya?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Conrad Tulum Riviera Maya offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Conrad Tulum Riviera Maya?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Conrad Tulum Riviera Maya eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Conrad Tulum Riviera Maya provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Does Conrad Tulum Riviera Maya provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Is there a sundeck or sunbathing area at Conrad Tulum Riviera Maya?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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