41971038
Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive showing 119 images of the property

Summary

Escape to the exquisite Hyatt Zilara Riviera Maya, an adults-only all-inclusive retreat located in Playa del Carmen. With a 4.5-star rating and numerous amenities, this luxurious hotel offers guests an unforgettable experience. Amidst lush gardens and breathtaking ocean views, guests can indulge in fine dining experiences, relax by the pool or beach, participate in various activities and more. The Hyatt Zilara Riviera Maya is a truly magical place that promises to leave guests feeling rejuvenated and inspired.

Highlights

  • Full-service spa
  • Beach cabanas (surcharge)
  • Ballroom
  • Lifeguard on site
  • Karaoke

Property Description

In Playa del Carmen (Riviera Maya). With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this Colonial property include complimentary wireless internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Capri Grille, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 291 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleón Mayakoba Golf Course - 2.8 km / 1.7 mi
Tres Rios Ecopark - 4 km / 2.5 mi
Playa Xcalacoco - 4.4 km / 2.7 mi
Chun-Zumbul (diving site) - 4.6 km / 2.8 mi
Gran Coyote Golf - 5.9 km / 3.7 mi
28 de Julio Square - 7.8 km / 4.9 mi
Maroma Beach - 8.9 km / 5.5 mi
Virgen Beach - 8.9 km / 5.5 mi
Punta Esmeralda Beach - 8.9 km / 5.6 mi
Guadalupe Church - 9.2 km / 5.7 mi
Playa 88 - 9.4 km / 5.8 mi
Playa Avenida Colosio - 9.6 km / 6 mi
Temazcal Natura - 9.9 km / 6.2 mi
Plaza Las Americas - 10.4 km / 6.4 mi
Mario Villanueva Stadium Madrid - 10.8 km / 6.7 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.7 km / 27.1 mi
Cancun Intl. Airport (CUN) - 47.2 km / 29.3 mi
Tulum Intl. Airport (TQO) - 114.7 km / 71.3 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa treatment room(s)
  • Swimming Pool
    • Access to nearby outdoor pool
  • Others
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • ATM/banking
    • Ballroom
    • Banquet hall
    • Beach cabanas (surcharge)

Please update your search criteria to see the available rooms plans.

Property Description

In Playa del Carmen (Riviera Maya). With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this Colonial property include complimentary wireless internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Capri Grille, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 291 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleón Mayakoba Golf Course - 2.8 km / 1.7 mi
Tres Rios Ecopark - 4 km / 2.5 mi
Playa Xcalacoco - 4.4 km / 2.7 mi
Chun-Zumbul (diving site) - 4.6 km / 2.8 mi
Gran Coyote Golf - 5.9 km / 3.7 mi
28 de Julio Square - 7.8 km / 4.9 mi
Maroma Beach - 8.9 km / 5.5 mi
Virgen Beach - 8.9 km / 5.5 mi
Punta Esmeralda Beach - 8.9 km / 5.6 mi
Guadalupe Church - 9.2 km / 5.7 mi
Playa 88 - 9.4 km / 5.8 mi
Playa Avenida Colosio - 9.6 km / 6 mi
Temazcal Natura - 9.9 km / 6.2 mi
Plaza Las Americas - 10.4 km / 6.4 mi
Mario Villanueva Stadium Madrid - 10.8 km / 6.7 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.7 km / 27.1 mi
Cancun Intl. Airport (CUN) - 47.2 km / 29.3 mi
Tulum Intl. Airport (TQO) - 114.7 km / 71.3 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products

Special Instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Policies

Know Before You Go:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Guests under 18 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

FAQs

What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The minimum check-in age is 18 years.

Where is Hyatt Zilara Riviera Maya Adults Only All Inclusive located?

With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park.

Is luggage storage available at Hyatt Zilara Riviera Maya Adults Only All Inclusive for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Hyatt Zilara Riviera Maya Adults Only All Inclusive, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Pets are not allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive.

Are there any specific rules, restrictions, or extra charges for bringing pets to Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Hyatt Zilara Riviera Maya Adults Only All Inclusive, and how far are they?

There are following attraction near to this property like :, El Camaleón Mayakoba Golf Course - 2.8 km / 1.7 mi, Tres Rios Ecopark - 4 km / 2.5 mi, Playa Xcalacoco - 4.4 km / 2.7 mi, Chun-Zumbul (diving site) - 4.6 km / 2.8 mi, Gran Coyote Golf - 5.9 km / 3.7 mi, 28 de Julio Square - 7.8 km / 4.9 mi, Maroma Beach - 8.9 km / 5.5 mi, Virgen Beach - 8.9 km / 5.5 mi, Punta Esmeralda Beach - 8.9 km / 5.6 mi, Guadalupe Church - 9.2 km / 5.7 mi, Playa 88 - 9.4 km / 5.8 mi, Playa Avenida Colosio - 9.6 km / 6 mi, Temazcal Natura - 9.9 km / 6.2 mi, Plaza Las Americas - 10.4 km / 6.4 mi, Mario Villanueva Stadium Madrid - 10.8 km / 6.7 mi, , The nearest airports are:, Cozumel Intl. Airport (CZM) - 43.7 km / 27.1 mi, Cancun Intl. Airport (CUN) - 47.2 km / 29.3 mi, Tulum Intl. Airport (TQO) - 114.7 km / 71.3 mi.

What entertainment options are available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The property offers entertainment options such as: Access to nearby outdoor pool, Billiards or pool table, Evening entertainment, Free beach club on site, Games, Garden, Number of outdoor pools - 1, Number of poolside bars - 1, Outdoor entertainment area, Pool cabanas (surcharge), Pool sun loungers, Pool umbrellas, Terrace, Wheelchair-accessible pool.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Hyatt Zilara Riviera Maya Adults Only All Inclusive follow a non-smoking policy?

The following room categories at Hyatt Zilara Riviera Maya Adults Only All Inclusive follow a non-smoking policy: 1 King Bed Suite, 2 Double Bed Suite, Ocean Front Double Suite, Ocean Front King Suite, Ocean Front One Bedroom Master King Suite, Ocean Front Private Pool King, Ocean Front Swim Out King Suite, Ocean View King Suite, Ocean View Terrace King Suite, One Bedroom Master Suite King, Pool View Swim Out King Suite, Presidential Suite, Tropical View Double, Tropical View King, Tropical View King Swim Out Suite. For more details, please contact the reception.

What are the different types of room categories offered at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The property offers the following room categories: 1 King Bed Suite, 2 Double Bed Suite, Ocean Front Double Suite, Ocean Front King Suite, Ocean Front One Bedroom Master King Suite, Ocean Front Private Pool King, Ocean Front Swim Out King Suite, Ocean View King Suite, Ocean View Terrace King Suite, One Bedroom Master Suite King, Pool View Swim Out King Suite, Presidential Suite, Tropical View Double, Tropical View King, Tropical View King Swim Out Suite.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The nearest airports are: Cozumel Intl. Airport (CZM) - 43.7 km / 27.1 mi, Cancun Intl. Airport (CUN) - 47.2 km / 29.3 mi, Tulum Intl. Airport (TQO) - 114.7 km / 71.3 mi.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Languages spoken by staff include: English, German, Portuguese, Serbian, Spanish.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Hyatt Zilara Riviera Maya Adults Only All Inclusive include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Elevator or lift is available for guest convenience.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Hyatt Zilara Riviera Maya Adults Only All Inclusive, and what types of pools are offered?

Yes, the property features 2 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Does the property offer local performances or cultural art experiences?

Guests may enjoy live cultural performances or local art experiences during their stay.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is there a mini-market or convenience store at the property?

A mini-market or convenience store is available on site for guest essentials.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a designated smoking lounge or area at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

A separate smoking area is provided for guest convenience.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is there a table tennis area at the property?

A table tennis area is available for guests to enjoy friendly matches.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The check-in process includes multilingual support for guest convenience.

Are there any live performances or music events at the property?

Live music or performances may be available for guests to enjoy during their stay.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a water dispenser or refill station available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Water refill stations or dispensers are available to help guests stay hydrated.

Is there a sundeck or sunbathing area at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
Adventure - Your travel partner

Your ultimate travel partner. Seamless stays, flights, and essentials. Redefining journeys with passion and personalised service. Explore the world effortlessly.

GDPR - certified
GDPR - certified

Download the Adventure App

Download on the

App Store

play-store

Get it on

Google Play

Copyright © 2026 Adventure, Inc. All rights reserved.