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Photo gallery for Melia Madrid Serrano showing 127 images of the property

Summary

Melia Madrid Serrano, situated in the heart of Madrid's Salamanca district, is a 4-star hotel. This contemporary property features a 24-hour business center, a 24-hour front desk, LED lighting (80% or more), babysitting services (for a fee), banquet halls, bicycle tour information, and biodegradable/compostable stirrers. The hotel caters to guests who speak Spanish or English. Enjoy spacious interiors and simple comforts.

Highlights

  • Wedding services
  • Concierge services
  • Conference space
  • Multilingual staff
  • Eco-friendly cleaning products

Property Description

In Madrid (Salamanca). With a stay at Melia Madrid Serrano, you'll be centrally located in Madrid, a 3-minute walk from U.S. Embassy and a 3-minute drive from WiZink Center. This hotel is 1.6 mi (2.5 km) from Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via.Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Golden Mile - 0.2 km / 0.1 mi
U.S. Embassy - 0.2 km / 0.1 mi
ABC Serrano - 0.5 km / 0.3 mi
Sorolla Museum - 0.8 km / 0.5 mi
El Corte Inglés - 1 km / 0.6 mi
Azca Financial District - 1 km / 0.7 mi
Plaza de Colon - 1.4 km / 0.9 mi
National Archaeological Museum - 1.6 km / 1 mi
Puerta de Alcalá - 1.9 km / 1.2 mi
Calle de Alcalá - 2 km / 1.2 mi
Nuevo Teatro Alcala - 2 km / 1.2 mi
Paseo del Prado - 2.1 km / 1.3 mi
Plaza de Cibeles - 2.1 km / 1.3 mi
Bernabéu Stadium - 2.3 km / 1.4 mi

The preferred airport for Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 km / 7.5 mi

Amenities

  • Swimming Pool
    • Outdoor seasonal pool
  • Others
    • 24-hour business center
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • Babysitting or childcare (surcharge)
    • Banquet hall
    • Bicycle tour information
    • Biodegradable/compostable stirrers
    • Biodegradable/compostable straws
    • Breakfast available (surcharge)

Locations

Please update your search criteria to see the available rooms plans.

Property Description

In Madrid (Salamanca). With a stay at Melia Madrid Serrano, you'll be centrally located in Madrid, a 3-minute walk from U.S. Embassy and a 3-minute drive from WiZink Center. This hotel is 1.6 mi (2.5 km) from Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via.Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Golden Mile - 0.2 km / 0.1 mi
U.S. Embassy - 0.2 km / 0.1 mi
ABC Serrano - 0.5 km / 0.3 mi
Sorolla Museum - 0.8 km / 0.5 mi
El Corte Inglés - 1 km / 0.6 mi
Azca Financial District - 1 km / 0.7 mi
Plaza de Colon - 1.4 km / 0.9 mi
National Archaeological Museum - 1.6 km / 1 mi
Puerta de Alcalá - 1.9 km / 1.2 mi
Calle de Alcalá - 2 km / 1.2 mi
Nuevo Teatro Alcala - 2 km / 1.2 mi
Paseo del Prado - 2.1 km / 1.3 mi
Plaza de Cibeles - 2.1 km / 1.3 mi
Bernabéu Stadium - 2.3 km / 1.4 mi

The preferred airport for Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 km / 7.5 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides central air conditioning and heating (availability based on the season).

Special Instructions:

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 25 to September 10.
  • Pool access available from noon to 7:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Melia Madrid Serrano?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Melia Madrid Serrano?

The minimum check-in age is 18 years.

Where is Melia Madrid Serrano located?

With a stay at Melia Madrid Serrano, you'll be centrally located in Madrid, a 3-minute walk from U.S. Embassy and a 3-minute drive from WiZink Center. This hotel is 1.6 mi (2.5 km) from Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via.

Is luggage storage available at Melia Madrid Serrano for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Melia Madrid Serrano, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Melia Madrid Serrano offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Melia Madrid Serrano?

Pets are not allowed at Melia Madrid Serrano.

Are there any specific rules, restrictions, or extra charges for bringing pets to Melia Madrid Serrano?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Melia Madrid Serrano?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Melia Madrid Serrano, and how far are they?

There are following attraction near to this property like :, Paseo de la Castellana - 0.1 km / 0.1 mi, Golden Mile - 0.2 km / 0.1 mi, U.S. Embassy - 0.2 km / 0.1 mi, Sorolla Museum - 0.8 km / 0.5 mi, El Corte Inglés - 1 km / 0.6 mi, Azca Financial District - 1 km / 0.7 mi, Plaza de Colon - 1.4 km / 0.9 mi, Puerta de Alcalá - 1.9 km / 1.2 mi, Calle de Alcalá - 2 km / 1.2 mi, Paseo del Prado - 2.1 km / 1.3 mi, Plaza de Cibeles - 2.1 km / 1.3 mi, Plaza de Chueca - 2.2 km / 1.4 mi, Bernabéu Stadium - 2.3 km / 1.4 mi, WiZink Center - 2.4 km / 1.5 mi, Gran Via - 2.4 km / 1.5 mi, , The preferred airport for Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 km / 7.5 mi.

What entertainment options are available at Melia Madrid Serrano?

The property offers entertainment options such as: Outdoor seasonal pool, Pool sun loungers, Pool umbrellas, Television in common areas, Terrace.

Is Melia Madrid Serrano accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Melia Madrid Serrano offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Melia Madrid Serrano?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Melia Madrid Serrano provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Melia Madrid Serrano follow a non-smoking policy?

The following room categories at Melia Madrid Serrano follow a non-smoking policy: Family Room, Family Room ((2+1)), Family Room (1+3), Family Room (2+2), Family Room (3+1), Grand Premium (2+2), Grand Premium The Level, Grand Premium The Level (2+1), Junior Suite (The Level (2+2)), Junior Suite (The Level (3+1)), Melia Room, Premium Communicated Room, Premium Room, Premium Room (Premium Communicated Room (4+1)), Premium Room (Premium The Level (2+1)), Premium Room (Premium The Level (3 AD)), Premium The Level Room, Supreme Room, The Level Junior Suite, The Level Room, Triple Room. For more details, please contact the reception.

What are the different types of room categories offered at Melia Madrid Serrano?

The property offers the following room categories: Family Room, Family Room ((2+1)), Family Room (1+3), Family Room (2+2), Family Room (3+1), Grand Premium (2+2), Grand Premium The Level, Grand Premium The Level (2+1), Junior Suite (The Level (2+2)), Junior Suite (The Level (3+1)), Melia Room, Premium Communicated Room, Premium Room, Premium Room (Premium Communicated Room (4+1)), Premium Room (Premium The Level (2+1)), Premium Room (Premium The Level (3 AD)), Premium The Level Room, Supreme Room, The Level Junior Suite, The Level Room, Triple Room.

Does Melia Madrid Serrano provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Melia Madrid Serrano?

The preferred airport for Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 km / 7.5 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Melia Madrid Serrano?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Family Room ((2+1)), Premium Room (Premium Communicated Room (4+1)), Grand Premium (2+2), Premium Room (Premium The Level (2+1)), Premium Room (Premium The Level (3 AD)), Triple Room, Premium Communicated Room, Family Room (3+1), Family Room (1+3), Supreme Room, Family Room (2+2), Melia Room, Premium Room, Family Room, Grand Premium The Level (2+1), Premium The Level Room, The Level Room, Junior Suite (The Level (3+1)), The Level Junior Suite, Junior Suite (The Level (2+2)), Grand Premium The Level.

Is Melia Madrid Serrano a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Melia Madrid Serrano?

Languages spoken by staff include: English, French, German, Italian, Spanish.

Does Melia Madrid Serrano offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Melia Madrid Serrano?

Elevator or lift is available for guest convenience.

Does Melia Madrid Serrano offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Melia Madrid Serrano, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at Melia Madrid Serrano?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Melia Madrid Serrano?

The property offers work-friendly spaces and business amenities for your convenience.

Does Melia Madrid Serrano have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Are there facilities for events like weddings, banquets, or parties at Melia Madrid Serrano?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Melia Madrid Serrano offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are snacks or light refreshments provided to guests on arrival?

Guests may enjoy light snacks or refreshments when they arrive.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Are electric vehicle charging stations available at Melia Madrid Serrano?

Electric vehicle charging stations are available for guest use.

Is the check-in process multilingual at Melia Madrid Serrano?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Melia Madrid Serrano eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Melia Madrid Serrano provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a water dispenser or refill station available at Melia Madrid Serrano?

Water refill stations or dispensers are available to help guests stay hydrated.

Is there a sundeck or sunbathing area at Melia Madrid Serrano?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.