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Photo gallery for Sofitel Hangzhou Westlake showing 188 images of the property

Summary

Sofitel Hangzhou Westlake, nestled in the heart of Hangzhou (Shangcheng) city, is a 5-star luxury hotel. This exquisite hotel features modern amenities including 24-hour fitness facilities and a 24-hour front desk. For added convenience, guests can take advantage of airport transportation (surcharge). The hotel's commitment to sustainability includes the use of at least 80% LED lighting throughout the property. Sofitel Hangzhou Westlake is an ideal destination for both leisure and business travelers. End of response.

Highlights

  • Lifeguard on site
  • Express check-in
  • Express check-out
  • Concierge services
  • Business center

Property Description

In Hangzhou (Shangcheng). Sofitel Hangzhou Westlake is centrally located in Hangzhou, a 5-minute walk from West Lake and a 3-minute drive from Broken Bridge. This luxury hotel is 2.2 mi (3.5 km) from Wulin Square and 2.3 mi (3.6 km) from Hangzhou China Silk Town.Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite at Yong Jin Ge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 233 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of Traditional Chinese Medicine - 0.4 km / 0.2 mi
West Lake - 0.4 km / 0.2 mi
Westlake Yintai Commercial Center - 0.5 km / 0.3 mi
No.2 Park - 0.8 km / 0.5 mi
Qinghefang Old Street - 0.9 km / 0.6 mi
Wushan Square - 0.9 km / 0.6 mi
Xihu Tiandi - 1 km / 0.6 mi
Chenghuang Pavilion - 1 km / 0.6 mi
Zhu Bingren Bronze Art Museum - 1 km / 0.6 mi
Hu Xueyan Former Residence - 1.1 km / 0.7 mi
Liulang Wenying Park - 1.1 km / 0.7 mi
Hangzhou History Museum - 1.2 km / 0.7 mi
Museum of Traditional Chinese Medicine - 1.2 km / 0.7 mi
China Academy of Art - 1.3 km / 0.8 mi
Phoenix Mosque - 1.4 km / 0.9 mi

The preferred airport for Sofitel Hangzhou Westlake is Hangzhou (HGH-Xiaoshan Intl.) - 28.7 km / 17.8 mi

Amenities

  • Others
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • Banquet hall
    • Barbecue grill(s)
    • Biodegradable/compostable stirrers
    • Biodegradable/compostable straws
    • Boat tours nearby
    • Breakfast available (surcharge)
    • Bulk dispenser for toiletries
    • Business center
    • Change of bed sheets (on request)

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Property Description

In Hangzhou (Shangcheng). Sofitel Hangzhou Westlake is centrally located in Hangzhou, a 5-minute walk from West Lake and a 3-minute drive from Broken Bridge. This luxury hotel is 2.2 mi (3.5 km) from Wulin Square and 2.3 mi (3.6 km) from Hangzhou China Silk Town.Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite at Yong Jin Ge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 233 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of Traditional Chinese Medicine - 0.4 km / 0.2 mi
West Lake - 0.4 km / 0.2 mi
Westlake Yintai Commercial Center - 0.5 km / 0.3 mi
No.2 Park - 0.8 km / 0.5 mi
Qinghefang Old Street - 0.9 km / 0.6 mi
Wushan Square - 0.9 km / 0.6 mi
Xihu Tiandi - 1 km / 0.6 mi
Chenghuang Pavilion - 1 km / 0.6 mi
Zhu Bingren Bronze Art Museum - 1 km / 0.6 mi
Hu Xueyan Former Residence - 1.1 km / 0.7 mi
Liulang Wenying Park - 1.1 km / 0.7 mi
Hangzhou History Museum - 1.2 km / 0.7 mi
Museum of Traditional Chinese Medicine - 1.2 km / 0.7 mi
China Academy of Art - 1.3 km / 0.8 mi
Phoenix Mosque - 1.4 km / 0.9 mi

The preferred airport for Sofitel Hangzhou Westlake is Hangzhou (HGH-Xiaoshan Intl.) - 28.7 km / 17.8 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To 12:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.

Special Instructions:

Front desk staff will greet guests on arrival at the property.

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately CNY 188 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.

FAQs

What are the check-in and check-out times at Sofitel Hangzhou Westlake?

Check-in is available from 2:00 PM to 12:00 PM, and Check-out is by 12:00 PM.

Where is Sofitel Hangzhou Westlake located?

Sofitel Hangzhou Westlake is centrally located in Hangzhou, a 5-minute walk from West Lake and a 3-minute drive from Broken Bridge. This luxury hotel is 2.2 mi (3.5 km) from Wulin Square and 2.3 mi (3.6 km) from Hangzhou China Silk Town.

Is luggage storage available at Sofitel Hangzhou Westlake for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Sofitel Hangzhou Westlake, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Sofitel Hangzhou Westlake offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Sofitel Hangzhou Westlake?

Pets are not allowed at Sofitel Hangzhou Westlake.

Are there any specific rules, restrictions, or extra charges for bringing pets to Sofitel Hangzhou Westlake?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Sofitel Hangzhou Westlake?

The property provides kitchen amenities such as: refrigerator.

Are linens, towels, or toiletries included at Sofitel Hangzhou Westlake?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Sofitel Hangzhou Westlake, and how far are they?

There are following attraction near to this property like :, Museum of Traditional Chinese Medicine - 0.4 km / 0.2 mi, West Lake - 0.4 km / 0.2 mi, Westlake Yintai Commercial Center - 0.5 km / 0.3 mi, No.2 Park - 0.8 km / 0.5 mi, Qinghefang Old Street - 0.9 km / 0.6 mi, Wushan Square - 0.9 km / 0.6 mi, Xihu Tiandi - 1 km / 0.6 mi, Chenghuang Pavilion - 1 km / 0.6 mi, Zhu Bingren Bronze Art Museum - 1 km / 0.6 mi, Hu Xueyan Former Residence - 1.1 km / 0.7 mi, Liulang Wenying Park - 1.1 km / 0.7 mi, Hangzhou History Museum - 1.2 km / 0.7 mi, Museum of Traditional Chinese Medicine - 1.2 km / 0.7 mi, China Academy of Art - 1.3 km / 0.8 mi, Phoenix Mosque - 1.4 km / 0.9 mi, , The preferred airport for Sofitel Hangzhou Westlake is Hangzhou (HGH-Xiaoshan Intl.) - 37.2 km / 23.1 mi.

What entertainment options are available at Sofitel Hangzhou Westlake?

The property offers entertainment options such as: Number of indoor pools - 1, Terrace.

Is Sofitel Hangzhou Westlake accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Sofitel Hangzhou Westlake offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Sofitel Hangzhou Westlake?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Sofitel Hangzhou Westlake provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Sofitel Hangzhou Westlake follow a non-smoking policy?

The following room categories at Sofitel Hangzhou Westlake follow a non-smoking policy: Junior Suite, 1 King Bed, Luxury City View King Room, Luxury King Room, Luxury Room, 1 King Bed, Club Lounge Access, Luxury Room, 1 King Bed, Club Lounge Access, City View, Luxury Room, 2 Twin Beds, Suite, 1 King Bed (Prestige), Superior City View King Room, Superior King Room, Superior Room, 2 Twin Beds, Superior Room, 2 Twin Beds, City View. For more details, please contact the reception.

What are the different types of room categories offered at Sofitel Hangzhou Westlake?

The property offers the following room categories: Junior Suite, 1 King Bed, Luxury City View King Room, Luxury King Room, Luxury Room, 1 King Bed, Club Lounge Access, Luxury Room, 1 King Bed, Club Lounge Access, City View, Luxury Room, 2 Twin Beds, Suite, 1 King Bed (Prestige), Superior City View King Room, Superior King Room, Superior Room, 2 Twin Beds, Superior Room, 2 Twin Beds, City View.

Does Sofitel Hangzhou Westlake provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Sofitel Hangzhou Westlake?

The preferred airport for Sofitel Hangzhou Westlake is Hangzhou (HGH-Xiaoshan Intl.) - 37.2 km / 23.1 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Sofitel Hangzhou Westlake?

The following room types offer family-friendly options like cribs or rollaway beds: Superior Room, 2 Twin Beds, Superior King Room, Luxury Room, 1 King Bed, Club Lounge Access, Luxury City View King Room, Junior Suite, 1 King Bed, Luxury Room, 2 Twin Beds, Suite, 1 King Bed (Prestige), Superior Room, 2 Twin Beds, City View, Luxury Room, 1 King Bed, Club Lounge Access, City View, Luxury King Room, Superior City View King Room.

Is Sofitel Hangzhou Westlake a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Sofitel Hangzhou Westlake?

Languages spoken by staff include: Chinese (Mandarin), English.

Does Sofitel Hangzhou Westlake offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Sofitel Hangzhou Westlake?

Elevator or lift is available for guest convenience.

Does Sofitel Hangzhou Westlake offer laundry facilities or services, and what types are available?

Laundry services include: professional laundry services.

Is a pool available at Sofitel Hangzhou Westlake, and what types of pools are offered?

Yes, the property features 1 indoor pool for guest enjoyment.

Is there a fitness center or gym available at Sofitel Hangzhou Westlake?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Sofitel Hangzhou Westlake?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Sofitel Hangzhou Westlake?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Does Sofitel Hangzhou Westlake offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are snacks or light refreshments provided to guests on arrival?

Guests may enjoy light snacks or refreshments when they arrive.

Does the property offer local performances or cultural art experiences?

Guests may enjoy live cultural performances or local art experiences during their stay.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Does Sofitel Hangzhou Westlake have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Is the check-in process multilingual at Sofitel Hangzhou Westlake?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Sofitel Hangzhou Westlake eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Sofitel Hangzhou Westlake provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.