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Photo gallery for Altitude at Krystal Grand Cancun - All inclusive showing 85 images of the property

Summary

Discover the breathtaking views and luxurious amenities at Altitude at Krystal Grand Cancun, an all-inclusive property nestled near Forum By The Sea Mall in vibrant Cancun. This 4.5-star hotel offers a wealth of amenities including a 24-hour front desk, arcade/game room, ATM/banking, babysitting or childcare (surcharge), banquet hall, billiards or pool table, business center, children's club (free), children's pool, concertierge services, and multilingual staff speaking Spanish and English.

Highlights

  • Full-service spa
  • Arcade/game room
  • Billiards or pool table
  • Poolside bar
  • Yoga classes/instruction on site

Property Description

Near Forum By The Sea Mall. With a stay at Altitude at Krystal Grand Cancun - All inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 5 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.3 mi (0.5 km) from Forum Beach and 0.3 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Risotto, one of the property's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Forum By The Sea Mall - 0.5 km / 0.3 mi
Forum Beach - 0.5 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.3 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Chac Mool Beach - 1.1 km / 0.7 mi
Playa Ancha - 1.4 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.5 km / 1.5 mi
Tortuga Beach - 3.2 km / 2 mi
La Isla Shopping Mall - 3.6 km / 2.2 mi
El Sol de Cancun - 3.8 km / 2.3 mi
Cinemex La Isla Cancun - 3.8 km / 2.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • Arcade/game room
    • ATM/banking
    • Babysitting or childcare (surcharge)
    • Banquet hall
    • Billiards or pool table

Please update your search criteria to see the available rooms plans.

Property Description

Near Forum By The Sea Mall. With a stay at Altitude at Krystal Grand Cancun - All inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 5 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.3 mi (0.5 km) from Forum Beach and 0.3 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Risotto, one of the property's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Forum By The Sea Mall - 0.5 km / 0.3 mi
Forum Beach - 0.5 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.3 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Chac Mool Beach - 1.1 km / 0.7 mi
Playa Ancha - 1.4 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.5 km / 1.5 mi
Tortuga Beach - 3.2 km / 2 mi
La Isla Shopping Mall - 3.6 km / 2.2 mi
El Sol de Cancun - 3.8 km / 2.3 mi
Cinemex La Isla Cancun - 3.8 km / 2.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Special Instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

FAQs

What are the check-in and check-out times at Altitude at Krystal Grand Cancun - All inclusive?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Altitude at Krystal Grand Cancun - All inclusive?

The minimum check-in age is 18 years.

Where is Altitude at Krystal Grand Cancun - All inclusive located?

With a stay at Altitude at Krystal Grand Cancun - All inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 5 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.3 mi (0.5 km) from Forum Beach and 2.6 mi (4.1 km) from La Isla Shopping Mall.

Is luggage storage available at Altitude at Krystal Grand Cancun - All inclusive for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Altitude at Krystal Grand Cancun - All inclusive, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Altitude at Krystal Grand Cancun - All inclusive offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Altitude at Krystal Grand Cancun - All inclusive?

Pets are not allowed at Altitude at Krystal Grand Cancun - All inclusive.

Are there any specific rules, restrictions, or extra charges for bringing pets to Altitude at Krystal Grand Cancun - All inclusive?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Altitude at Krystal Grand Cancun - All inclusive?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Altitude at Krystal Grand Cancun - All inclusive, and how far are they?

There are following attraction near to this property like :, Gaviota Azul Beach - 0.1 km / 0.1 mi, Cancun Convention Center - 0.4 km / 0.2 mi, UltraMar Ferry Terminal - 0.5 km / 0.3 mi, Forum By The Sea Mall - 0.5 km / 0.3 mi, Forum Beach - 0.5 km / 0.3 mi, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.3 mi, Plaza Caracol Mall - 0.6 km / 0.4 mi, Caracol Beach - 0.6 km / 0.4 mi, Chac Mool Beach - 1.1 km / 0.7 mi, Playa Ancha - 1.4 km / 0.8 mi, Cancun Golf Club at Pok Ta Pok - 2.5 km / 1.5 mi, Tortuga Beach - 3.2 km / 2 mi, La Isla Shopping Mall - 3.6 km / 2.2 mi, El Sol de Cancun - 3.8 km / 2.3 mi, Cinemex La Isla Cancun - 3.8 km / 2.4 mi, , The nearest airports are:, Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi, Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi.

What entertainment options are available at Altitude at Krystal Grand Cancun - All inclusive?

The property offers entertainment options such as: Arcade/game room, Billiards or pool table, Children's club (free), Children's pool, Garden, Number of outdoor pools - 4, Number of poolside bars - 1, Playground on site, Pool sun loungers, Terrace.

Is Altitude at Krystal Grand Cancun - All inclusive accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Altitude at Krystal Grand Cancun - All inclusive offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Altitude at Krystal Grand Cancun - All inclusive?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Altitude at Krystal Grand Cancun - All inclusive provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Altitude at Krystal Grand Cancun - All inclusive follow a non-smoking policy?

The following room categories at Altitude at Krystal Grand Cancun - All inclusive follow a non-smoking policy: Altitude Corner Suite Ocean Front, Altitude Corner Suite Partial View, Altitude Master Suite, Altitude Suite Double, Altitude Suite Ocean Front. For more details, please contact the reception.

What are the different types of room categories offered at Altitude at Krystal Grand Cancun - All inclusive?

The property offers the following room categories: Altitude Corner Suite Ocean Front, Altitude Corner Suite Partial View, Altitude Master Suite, Altitude Suite Double, Altitude Suite Ocean Front.

Does Altitude at Krystal Grand Cancun - All inclusive provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Altitude at Krystal Grand Cancun - All inclusive?

The nearest airports are: Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi, Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Altitude at Krystal Grand Cancun - All inclusive?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Altitude Master Suite, Altitude Corner Suite Ocean Front, Altitude Suite Ocean Front, Altitude Suite Double, Altitude Corner Suite Partial View.

Is Altitude at Krystal Grand Cancun - All inclusive a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Altitude at Krystal Grand Cancun - All inclusive?

Languages spoken by staff include: English, Spanish.

Does Altitude at Krystal Grand Cancun - All inclusive offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Altitude at Krystal Grand Cancun - All inclusive include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Altitude at Krystal Grand Cancun - All inclusive?

Elevator or lift is available for guest convenience.

Does Altitude at Krystal Grand Cancun - All inclusive offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Altitude at Krystal Grand Cancun - All inclusive, and what types of pools are offered?

Yes, the property features 4 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Altitude at Krystal Grand Cancun - All inclusive?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Altitude at Krystal Grand Cancun - All inclusive?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Altitude at Krystal Grand Cancun - All inclusive?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Altitude at Krystal Grand Cancun - All inclusive?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Altitude at Krystal Grand Cancun - All inclusive offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Does Altitude at Krystal Grand Cancun - All inclusive have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Altitude at Krystal Grand Cancun - All inclusive?

The check-in process includes multilingual support for guest convenience.

Is there a sundeck or sunbathing area at Altitude at Krystal Grand Cancun - All inclusive?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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