5947655
Photo gallery for Oakwood Hotel & Residence Surabaya showing 112 images of the property

Summary

Experience luxury at the Oakwood Hotel & Residence Surabaya. This 5-star hotel, with a business and disability-friendly status, is located near Galaxy Mall in Surabaya. Guests will enjoy an array of amenities, including 24-hour front desk service, airport transportation, multiple meeting rooms for events, a coffee/tea station, computers for guest use, concierge services, designated smoking areas, and dry cleaning/laundry services. The hotel accommodates guests who speak English or Indonesian.

Highlights

  • Ballroom
  • Proposal/romance packages available
  • Wedding services
  • Concierge services
  • 24-hour front desk

Property Description

Near Galaxy Mall. With a stay at Oakwood Hotel & Residence Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Airlangga University. This luxury hotel is 1 mi (1.6 km) from Sepuluh November Institute of Technology and 1.2 mi (1.9 km) from Galaxy Mall.Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.Satisfy your appetite for lunch or dinner at the hotel's restaurant, Spice, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 144 air-conditioned rooms featuring tablet computers and Smart televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Galaxy Mall - 0.6 km / 0.4 mi
Sepuluh November Institute of Technology - 1.2 km / 0.7 mi
Airlangga University - 1.5 km / 0.9 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 3.9 km / 2.4 mi
Submarine Monument - 4.9 km / 3.1 mi
Surabaya Plaza Shopping Mall - 5.5 km / 3.4 mi
Korea Park - 5.6 km / 3.5 mi
Grand City Surabaya - 5.7 km / 3.5 mi
Sanggar Agung Temple - 5.8 km / 3.6 mi
Balai Pemuda - 6.1 km / 3.8 mi
Tunjungan Plaza - 6.4 km / 4 mi
University of Pembangunan Nasional Veteran - 6.5 km / 4 mi
Taman Bungkul - 6.5 km / 4 mi
Sharp Bamboo Monument - 6.5 km / 4 mi
Surabaya Youth Center - 6.7 km / 4.2 mi

The nearest major airport is Surabaya (SUB-Juanda) - 15.4 km / 9.5 mi

Amenities

  • Others
    • 24-hour front desk
    • Ballroom
    • Banquet hall
    • Coffee/tea in common areas
    • Computer station
    • Concierge services
    • Designated smoking areas
    • Elevator
    • Free newspapers in lobby
    • Grocery/convenience store
    • Hair salon

Locations

Please update your search criteria to see the available rooms plans.

Property Description

Near Galaxy Mall. With a stay at Oakwood Hotel & Residence Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Airlangga University. This luxury hotel is 1 mi (1.6 km) from Sepuluh November Institute of Technology and 1.2 mi (1.9 km) from Galaxy Mall.Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.Satisfy your appetite for lunch or dinner at the hotel's restaurant, Spice, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 144 air-conditioned rooms featuring tablet computers and Smart televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Galaxy Mall - 0.6 km / 0.4 mi
Sepuluh November Institute of Technology - 1.2 km / 0.7 mi
Airlangga University - 1.5 km / 0.9 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 3.9 km / 2.4 mi
Submarine Monument - 4.9 km / 3.1 mi
Surabaya Plaza Shopping Mall - 5.5 km / 3.4 mi
Korea Park - 5.6 km / 3.5 mi
Grand City Surabaya - 5.7 km / 3.5 mi
Sanggar Agung Temple - 5.8 km / 3.6 mi
Balai Pemuda - 6.1 km / 3.8 mi
Tunjungan Plaza - 6.4 km / 4 mi
University of Pembangunan Nasional Veteran - 6.5 km / 4 mi
Taman Bungkul - 6.5 km / 4 mi
Sharp Bamboo Monument - 6.5 km / 4 mi
Surabaya Youth Center - 6.7 km / 4.2 mi

The nearest major airport is Surabaya (SUB-Juanda) - 15.4 km / 9.5 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Airport shuttle fee: IDR 500000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 500000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 6 AM to 9 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at Oakwood Hotel & Residence Surabaya?

Check-in is available from 2:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Oakwood Hotel & Residence Surabaya?

The minimum check-in age is 18 years.

Where is Oakwood Hotel & Residence Surabaya located?

With a stay at Oakwood Hotel & Residence Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Airlangga University. This luxury hotel is 1 mi (1.6 km) from Sepuluh November Institute of Technology and 1.2 mi (1.9 km) from Galaxy Mall.

Is luggage storage available at Oakwood Hotel & Residence Surabaya for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Oakwood Hotel & Residence Surabaya, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Oakwood Hotel & Residence Surabaya offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Oakwood Hotel & Residence Surabaya?

Pets are not allowed at Oakwood Hotel & Residence Surabaya.

Are there any specific rules, restrictions, or extra charges for bringing pets to Oakwood Hotel & Residence Surabaya?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Oakwood Hotel & Residence Surabaya?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Oakwood Hotel & Residence Surabaya, and how far are they?

There are following attraction near to this property like :, Galaxy Mall - 0.6 km / 0.4 mi, Sepuluh November Institute of Technology - 1.2 km / 0.7 mi, Airlangga University - 1.5 km / 0.9 mi, Rumah Sakit Umum Daerah Dr. Soetomo - 3.9 km / 2.4 mi, Submarine Monument - 4.9 km / 3.1 mi, Surabaya Plaza Shopping Mall - 5.5 km / 3.4 mi, Korea Park - 5.6 km / 3.5 mi, Grand City Surabaya - 5.7 km / 3.5 mi, Sanggar Agung Temple - 5.8 km / 3.6 mi, Balai Pemuda - 6.1 km / 3.8 mi, Tunjungan Plaza - 6.4 km / 4 mi, University of Pembangunan Nasional Veteran - 6.5 km / 4 mi, Taman Bungkul - 6.5 km / 4 mi, Sharp Bamboo Monument - 6.5 km / 4 mi, Surabaya Youth Center - 6.7 km / 4.2 mi, , The nearest major airport is Surabaya (SUB-Juanda) - 15.4 km / 9.5 mi.

What entertainment options are available at Oakwood Hotel & Residence Surabaya?

The property offers entertainment options such as: Number of indoor pools - 1, Pool sun loungers, Television in common areas.

Is Oakwood Hotel & Residence Surabaya accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Oakwood Hotel & Residence Surabaya offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Oakwood Hotel & Residence Surabaya?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Oakwood Hotel & Residence Surabaya provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Oakwood Hotel & Residence Surabaya follow a non-smoking policy?

The following room categories at Oakwood Hotel & Residence Surabaya follow a non-smoking policy: Deluxe Studio, Deluxe Studio, 1 King Bed, Deluxe Suite, 1 Bedroom, Executive Suite, 1 Bedroom, Premier Suite, 1 Bedroom, Superior Room, 1 King Bed, Superior Twin Room. For more details, please contact the reception.

What are the different types of room categories offered at Oakwood Hotel & Residence Surabaya?

The property offers the following room categories: Deluxe Studio, Deluxe Studio, 1 King Bed, Deluxe Suite, 1 Bedroom, Executive Suite, 1 Bedroom, Premier Suite, 1 Bedroom, Superior Room, 1 King Bed, Superior Twin Room.

Does Oakwood Hotel & Residence Surabaya provide 24-hour front desk service?

24-hour front desk service is available.

Are baby cribs, babysitting services, childcare, or extra beds available at Oakwood Hotel & Residence Surabaya?

The following room types offer family-friendly options like cribs or rollaway beds: Superior Room, 1 King Bed, Deluxe Suite, 1 Bedroom, Premier Suite, 1 Bedroom, Deluxe Studio, 1 King Bed, Superior Twin Room, Executive Suite, 1 Bedroom, Deluxe Studio.

Is Oakwood Hotel & Residence Surabaya a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Oakwood Hotel & Residence Surabaya?

Languages spoken by staff include: English, Indonesian, Japanese, Malay.

Does Oakwood Hotel & Residence Surabaya offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Oakwood Hotel & Residence Surabaya?

Elevator or lift is available for guest convenience.

Does Oakwood Hotel & Residence Surabaya offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Oakwood Hotel & Residence Surabaya, and what types of pools are offered?

Yes, the property features 1 indoor pool for guest enjoyment.

Is there a fitness center or gym available at Oakwood Hotel & Residence Surabaya?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Oakwood Hotel & Residence Surabaya?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at Oakwood Hotel & Residence Surabaya?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Oakwood Hotel & Residence Surabaya offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are guests offered complimentary welcome drinks on arrival?

Guests are welcomed with a complimentary drink upon arrival.

Is there a mini-market or convenience store at the property?

A mini-market or convenience store is available on site for guest essentials.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a designated smoking lounge or area at Oakwood Hotel & Residence Surabaya?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at Oakwood Hotel & Residence Surabaya?

The check-in process includes multilingual support for guest convenience.

Is there a sundeck or sunbathing area at Oakwood Hotel & Residence Surabaya?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.