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Photo gallery for Best Western Premier Alsterkrug Hotel showing 110 images of the property

Summary

Best Western Premier Alsterkrug Hotel, a 4.0-star hotel in Hamburg's city center, offers superior amenities and is an ideal choice for leisure travelers and business guests alike. Situated near the Planetarium Hamburg and conveniently accessible by public transportation, this centrally located hotel ensures an effortless commute to popular Hamburg attractions. Boasting modern amenities such as 24-hour fitness facilities, a 24-hour front desk, and a commitment to renewable energy sources, Best Western Premier Alsterkrug Hotel is a leader in sustainable accommodations.

Highlights

  • Full-service spa
  • Rowing or canoeing on site
  • Express check-in
  • Express check-out
  • Concierge services

Property Description

Near Planetarium Hamburg. Located in Hamburg (Hamburg-Nord), Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This family-friendly hotel is 4.9 mi (7.9 km) from Reeperbahn and 5.2 mi (8.4 km) from Hamburg City Hall.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.Make yourself at home in one of the 106 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Lufthansa Technik AG - 1.2 km / 0.7 mi
Sporthalle Hamburg - 1.8 km / 1.1 mi
Stadtpark - 1.9 km / 1.2 mi
Planetarium Hamburg - 2 km / 1.2 mi
City Nord - 2.6 km / 1.6 mi
Eppendorfer Landstrasse - 2.7 km / 1.7 mi
Cemetery Ohlsdorf - 2.8 km / 1.7 mi
Eppendorfer Park - 3 km / 1.9 mi
University Medical Center Hamburg-Eppendorf - 3.5 km / 2.2 mi
Stadtpark Lake - 3.6 km / 2.2 mi
Kampnagel - 3.9 km / 2.4 mi
Alster Lakes - 4.3 km / 2.7 mi
NDR Elbphilharmonie Orchestra - 4.7 km / 2.9 mi
Hagenbeck Zoo - 5.3 km / 3.3 mi
Tropen-Aquarium Hagenbeck - 5.3 km / 3.3 mi

The nearest airports are:
Hamburg Airport (HAM) - 4.8 km / 3 mi
Paris Orly Airport (ORY) - 924.6 km / 574.5 mi

The preferred airport for Best Western Premier Alsterkrug Hotel is Paris Orly Airport (ORY).

Amenities

  • Spa Services
    • Full-service spa
  • Others
    • 24-hour front desk
    • All property's electricity comes from renewable sources
    • At least 80% of all lighting comes from LEDs
    • Babysitting or childcare (surcharge)
    • Banquet hall
    • Barbecue grill(s)
    • Bicycle parking available
    • Bicycle rentals on site
    • Boat on site

Please update your search criteria to see the available rooms plans.

Property Description

Near Planetarium Hamburg. Located in Hamburg (Hamburg-Nord), Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This family-friendly hotel is 4.9 mi (7.9 km) from Reeperbahn and 5.2 mi (8.4 km) from Hamburg City Hall.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.Make yourself at home in one of the 106 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Lufthansa Technik AG - 1.2 km / 0.7 mi
Sporthalle Hamburg - 1.8 km / 1.1 mi
Stadtpark - 1.9 km / 1.2 mi
Planetarium Hamburg - 2 km / 1.2 mi
City Nord - 2.6 km / 1.6 mi
Eppendorfer Landstrasse - 2.7 km / 1.7 mi
Cemetery Ohlsdorf - 2.8 km / 1.7 mi
Eppendorfer Park - 3 km / 1.9 mi
University Medical Center Hamburg-Eppendorf - 3.5 km / 2.2 mi
Stadtpark Lake - 3.6 km / 2.2 mi
Kampnagel - 3.9 km / 2.4 mi
Alster Lakes - 4.3 km / 2.7 mi
NDR Elbphilharmonie Orchestra - 4.7 km / 2.9 mi
Hagenbeck Zoo - 5.3 km / 3.3 mi
Tropen-Aquarium Hagenbeck - 5.3 km / 3.3 mi

The nearest airports are:
Hamburg Airport (HAM) - 4.8 km / 3 mi
Paris Orly Airport (ORY) - 924.6 km / 574.5 mi

The preferred airport for Best Western Premier Alsterkrug Hotel is Paris Orly Airport (ORY).

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking and high chair
  • This property accepts credit cards, mobile payments, and cash
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 11:00 AM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Uncovered self parking fee: EUR 8 per day
  • Covered valet parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 69.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.

FAQs

What are the check-in and check-out times at Best Western Premier Alsterkrug Hotel?

Check-in is available from 3:00 PM to midnight, and Check-out is by 11:00 AM.

What is the minimum age required for check-in at Best Western Premier Alsterkrug Hotel?

The minimum check-in age is 18 years.

Where is Best Western Premier Alsterkrug Hotel located?

Located in Hamburg (Hamburg-Nord), Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This family-friendly hotel is 4.9 mi (7.9 km) from Reeperbahn and 5.2 mi (8.4 km) from Hamburg City Hall.

Is luggage storage available at Best Western Premier Alsterkrug Hotel for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Best Western Premier Alsterkrug Hotel, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Best Western Premier Alsterkrug Hotel offer complimentary onsite parking for business travelers or guests attending meetings?

Complimentary onsite parking is available for guests, including those attending meetings or traveling for business.

Are pets allowed at Best Western Premier Alsterkrug Hotel?

Yes, Best Western Premier Alsterkrug Hotel is a pet-friendly property.

Are there any specific rules, restrictions, or extra charges for bringing pets to Best Western Premier Alsterkrug Hotel?

Service animals are allowed and exempt from any fees or restrictions. Best Western Premier Alsterkrug Hotel allows pets in specific rooms only. A pet fee of EUR 15 per night applies. Please contact the property in advance to confirm a pet-friendly room.

Are linens, towels, or toiletries included at Best Western Premier Alsterkrug Hotel?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Best Western Premier Alsterkrug Hotel, and how far are they?

There are following attraction near to this property like :, Lufthansa Technik AG - 1.2 km / 0.7 mi, Sporthalle Hamburg - 1.8 km / 1.1 mi, Stadtpark - 1.9 km / 1.2 mi, Planetarium Hamburg - 2 km / 1.2 mi, EKZ Nedderfeld - 2.4 km / 1.5 mi, City Nord - 2.6 km / 1.6 mi, Eppendorfer Landstrasse - 2.7 km / 1.7 mi, Cemetery Ohlsdorf - 2.8 km / 1.7 mi, Eppendorfer Park - 3 km / 1.9 mi, University Medical Center Hamburg-Eppendorf - 3.5 km / 2.2 mi, Kampnagel - 3.9 km / 2.4 mi, Alster Lakes - 4.3 km / 2.7 mi, NDR Elbphilharmonie Orchestra - 4.7 km / 2.9 mi, Hagenbeck Zoo - 5.3 km / 3.3 mi, Tropen-Aquarium Hagenbeck - 5.3 km / 3.3 mi, , The nearest airports are:, Hamburg Airport (HAM) - 4.8 km / 3 mi, Paris Orly Airport (ORY) - 924.6 km / 574.5 mi, , The preferred airport for Best Western Premier Alsterkrug Hotel is Paris Orly Airport (ORY).

What entertainment options are available at Best Western Premier Alsterkrug Hotel?

The property offers entertainment options such as: Fireplace in lobby, Garden, Terrace.

Is Best Western Premier Alsterkrug Hotel accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Does Best Western Premier Alsterkrug Hotel offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Best Western Premier Alsterkrug Hotel?

Housekeeping is available on request for certain rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Best Western Premier Alsterkrug Hotel provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Best Western Premier Alsterkrug Hotel follow a non-smoking policy?

The following room categories at Best Western Premier Alsterkrug Hotel follow a non-smoking policy: Comfort Room, 1 Double Bed (Converts to 2 Twin Beds), Executive Room, 1 Double Bed, Premium Room, 1 Double Bed, Garden View (Quiet Location). For more details, please contact the reception.

What are the different types of room categories offered at Best Western Premier Alsterkrug Hotel?

The property offers the following room categories: Comfort Room, 1 Double Bed (Converts to 2 Twin Beds), Executive Room, 1 Double Bed, Premium Room, 1 Double Bed, Garden View (Quiet Location).

Does Best Western Premier Alsterkrug Hotel provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Best Western Premier Alsterkrug Hotel?

The nearest airports are: Hamburg Airport (HAM) - 4.8 km / 3 mi, Paris Orly Airport (ORY) - 924.6 km / 574.5 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Best Western Premier Alsterkrug Hotel?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Premium Room, 1 Double Bed, Garden View (Quiet Location), Comfort Room, 1 Double Bed (Converts to 2 Twin Beds).

Is Best Western Premier Alsterkrug Hotel a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Best Western Premier Alsterkrug Hotel?

Languages spoken by staff include: Croatian, English, German, Italian, Polish.

Does Best Western Premier Alsterkrug Hotel offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Best Western Premier Alsterkrug Hotel?

Elevator or lift is available for guest convenience.

Does Best Western Premier Alsterkrug Hotel offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a fitness center or gym available at Best Western Premier Alsterkrug Hotel?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Best Western Premier Alsterkrug Hotel?

The property offers work-friendly spaces and business amenities for your convenience.

Does Best Western Premier Alsterkrug Hotel have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Best Western Premier Alsterkrug Hotel?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Best Western Premier Alsterkrug Hotel offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Are there vending machines for snacks or beverages on site?

Guests can access snacks or drinks from vending machines available on site.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Does Best Western Premier Alsterkrug Hotel have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Are electric vehicle charging stations available at Best Western Premier Alsterkrug Hotel?

Electric vehicle charging stations are available for guest use.

Is the check-in process multilingual at Best Western Premier Alsterkrug Hotel?

The check-in process includes multilingual support for guest convenience.