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Photo gallery for Grand Mercure Hanoi showing 258 images of the property

Summary

Welcome to the Grand Mercure Hanoi, a luxurious 5-star hotel nestled in Hanoi's Dong Da district. Our business-friendly hotel boasts an array of exceptional amenities including a 24-hour business center, fitness facilities, and front desk services. We offer Airport transportation for a surcharge and are equipped with LED lighting and biodegradable amenities to minimize our environmental impact.

Highlights

  • Full-service spa
  • Ballroom
  • Lifeguard on site
  • Poolside bar
  • Free pool cabanas

Property Description

In Hanoi (Dong Da). With a stay at Grand Mercure Hanoi, you'll be centrally located in Hanoi, a 6-minute walk from Temple of Literature and 13 minutes by foot from Ho Chi Minh Mausoleum. This luxury hotel is 1.4 mi (2.3 km) from St. Joseph's Cathedral of Hanoi and 1.7 mi (2.7 km) from Hoan Kiem Lake.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.Grab a bite at Limitless Sky Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 4133 square feet (384 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and bathrobes. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Temple of Literature - 0.5 km / 0.3 mi
Goethe-Institut Hanoi - 0.6 km / 0.4 mi
King's Island Golf Resort - 0.8 km / 0.5 mi
Embassy of China - 0.9 km / 0.6 mi
Train Street - 0.9 km / 0.6 mi
One Pillar Pagoda - 1.1 km / 0.7 mi
Flag Tower of Hanoi - 1.1 km / 0.7 mi
Ho Chi Minh Mausoleum - 1.1 km / 0.7 mi
Hanoi War Museum - 1.1 km / 0.7 mi
Vietnam Military History Museum - 1.2 km / 0.7 mi
Ba Dinh Square - 1.2 km / 0.8 mi
Food Street Tong Duy Tan - 1.2 km / 0.8 mi
Imperial Citadel of Thang Long - 1.3 km / 0.8 mi
Ho Chi Minh Museum - 1.3 km / 0.8 mi
Thang Long Citadel - 1.4 km / 0.9 mi

The nearest major airport is Noi Bai Intl. Airport (HAN) - 27.1 km / 16.9 mi

Amenities

  • Spa Services
    • Full-service spa
  • Others
    • 24-hour business center
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • Ballroom
    • Banquet hall
    • Biodegradable/compostable stirrers
    • Biodegradable/compostable straws
    • Breakfast available (surcharge)
    • Bulk dispenser for toiletries

Please update your search criteria to see the available rooms plans.

Property Description

In Hanoi (Dong Da). With a stay at Grand Mercure Hanoi, you'll be centrally located in Hanoi, a 6-minute walk from Temple of Literature and 13 minutes by foot from Ho Chi Minh Mausoleum. This luxury hotel is 1.4 mi (2.3 km) from St. Joseph's Cathedral of Hanoi and 1.7 mi (2.7 km) from Hoan Kiem Lake.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.Grab a bite at Limitless Sky Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 4133 square feet (384 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and bathrobes. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Temple of Literature - 0.5 km / 0.3 mi
Goethe-Institut Hanoi - 0.6 km / 0.4 mi
King's Island Golf Resort - 0.8 km / 0.5 mi
Embassy of China - 0.9 km / 0.6 mi
Train Street - 0.9 km / 0.6 mi
One Pillar Pagoda - 1.1 km / 0.7 mi
Flag Tower of Hanoi - 1.1 km / 0.7 mi
Ho Chi Minh Mausoleum - 1.1 km / 0.7 mi
Hanoi War Museum - 1.1 km / 0.7 mi
Vietnam Military History Museum - 1.2 km / 0.7 mi
Ba Dinh Square - 1.2 km / 0.8 mi
Food Street Tong Duy Tan - 1.2 km / 0.8 mi
Imperial Citadel of Thang Long - 1.3 km / 0.8 mi
Ho Chi Minh Museum - 1.3 km / 0.8 mi
Thang Long Citadel - 1.4 km / 0.9 mi

The nearest major airport is Noi Bai Intl. Airport (HAN) - 27.1 km / 16.9 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Minimum Age: 15

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
  • Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

FAQs

What are the check-in and check-out times at Grand Mercure Hanoi?

Check-in is available from 2:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Grand Mercure Hanoi?

The minimum check-in age is 15 years.

Where is Grand Mercure Hanoi located?

With a stay at Grand Mercure Hanoi, you'll be centrally located in Hanoi, a 6-minute walk from Temple of Literature and 13 minutes by foot from Ho Chi Minh Mausoleum. This luxury hotel is 1.4 mi (2.3 km) from St. Joseph's Cathedral of Hanoi and 1.7 mi (2.7 km) from Hoan Kiem Lake.

Is luggage storage available at Grand Mercure Hanoi for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Grand Mercure Hanoi, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Grand Mercure Hanoi offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Grand Mercure Hanoi?

Pets are not allowed at Grand Mercure Hanoi.

Are there any specific rules, restrictions, or extra charges for bringing pets to Grand Mercure Hanoi?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Grand Mercure Hanoi?

The property provides kitchen amenities such as: refrigerator.

Are linens, towels, or toiletries included at Grand Mercure Hanoi?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Grand Mercure Hanoi, and how far are they?

There are following attraction near to this property like :, Temple of Literature - 0.5 km / 0.3 mi, Goethe-Institut Hanoi - 0.6 km / 0.4 mi, King's Island Golf Resort - 0.8 km / 0.5 mi, Embassy of China - 0.9 km / 0.6 mi, Train Street - 0.9 km / 0.6 mi, One Pillar Pagoda - 1.1 km / 0.7 mi, Ho Chi Minh Mausoleum - 1.1 km / 0.7 mi, Hanoi War Museum - 1.1 km / 0.7 mi, Vietnam Military History Museum - 1.2 km / 0.7 mi, Ba Dinh Square - 1.2 km / 0.8 mi, Food Street Tong Duy Tan - 1.2 km / 0.8 mi, Imperial Citadel of Thang Long - 1.3 km / 0.8 mi, Ho Chi Minh Museum - 1.3 km / 0.8 mi, Thang Long Citadel - 1.4 km / 0.9 mi, Van Phuc Diplomatic Corps - 1.5 km / 0.9 mi, , The nearest major airport is Noi Bai Intl. Airport (HAN) - 27.1 km / 16.9 mi.

What entertainment options are available at Grand Mercure Hanoi?

The property offers entertainment options such as: Fence around pool, Fireplace in lobby, Free pool cabanas, Garden, Number of outdoor pools - 1, Number of poolside bars - 1, Pool sun loungers, Pool umbrellas, Television in common areas.

Is Grand Mercure Hanoi accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Grand Mercure Hanoi offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Grand Mercure Hanoi?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Grand Mercure Hanoi provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Grand Mercure Hanoi follow a non-smoking policy?

The following room categories at Grand Mercure Hanoi follow a non-smoking policy: Deluxe Room, 1 King Bed, Deluxe Suite, 1 King Bed, Club Lounge Access, Deluxe Twin Room, 2 Twin Beds, Executive Room, 1 King Bed, Club Lounge Access (High Floor), Executive Room, 2 Twin Beds, Club Lounge Access (High Floor), Grand Deluxe Twin Room, 2 Twin Beds (High Floor), Grand Deluxe, King Bed, High Floor, Presidential Suite, Club Lounge Access. For more details, please contact the reception.

Are there specific room categories at Grand Mercure Hanoi that allow smoking?

The following room categories at Grand Mercure Hanoi may include smoking-allowed rooms: Deluxe Room, 1 King Bed, Deluxe Suite, 1 King Bed, Club Lounge Access, Deluxe Twin Room, 2 Twin Beds, Executive Room, 1 King Bed, Club Lounge Access (High Floor), Executive Room, 2 Twin Beds, Club Lounge Access (High Floor), Grand Deluxe Twin Room, 2 Twin Beds (High Floor), Grand Deluxe, King Bed, High Floor, Presidential Suite, Club Lounge Access. Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at Grand Mercure Hanoi?

The property offers the following room categories: Deluxe Room, 1 King Bed, Deluxe Suite, 1 King Bed, Club Lounge Access, Deluxe Twin Room, 2 Twin Beds, Executive Room, 1 King Bed, Club Lounge Access (High Floor), Executive Room, 2 Twin Beds, Club Lounge Access (High Floor), Grand Deluxe Twin Room, 2 Twin Beds (High Floor), Grand Deluxe, King Bed, High Floor, Presidential Suite, Club Lounge Access.

Does Grand Mercure Hanoi provide 24-hour front desk service?

24-hour front desk service is available.

Are baby cribs, babysitting services, childcare, or extra beds available at Grand Mercure Hanoi?

The following room types offer family-friendly options like cribs or rollaway beds: Executive Room, 2 Twin Beds, Club Lounge Access (High Floor), Deluxe Suite, 1 King Bed, Club Lounge Access, Executive Room, 1 King Bed, Club Lounge Access (High Floor), Deluxe Room, 1 King Bed, Presidential Suite, Club Lounge Access, Deluxe Twin Room, 2 Twin Beds, Grand Deluxe, King Bed, High Floor, Grand Deluxe Twin Room, 2 Twin Beds (High Floor).

Is Grand Mercure Hanoi a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Grand Mercure Hanoi?

Languages spoken by staff include: Chinese (Mandarin), English, French, German, Japanese, Korean, Vietnamese.

Does Grand Mercure Hanoi offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Grand Mercure Hanoi?

Elevator or lift is available for guest convenience.

Does Grand Mercure Hanoi offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Grand Mercure Hanoi, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at Grand Mercure Hanoi?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Grand Mercure Hanoi?

The property offers work-friendly spaces and business amenities for your convenience.

Does Grand Mercure Hanoi have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Grand Mercure Hanoi?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Grand Mercure Hanoi offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is the check-in process multilingual at Grand Mercure Hanoi?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Grand Mercure Hanoi eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Grand Mercure Hanoi provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a water dispenser or refill station available at Grand Mercure Hanoi?

Water refill stations or dispensers are available to help guests stay hydrated.

Does Grand Mercure Hanoi provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Is there a sundeck or sunbathing area at Grand Mercure Hanoi?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.