41599780
Photo gallery for Palmaïa-The House of AïA: All Inclusive Wellness Resort showing 151 images of the property

Summary

Discover Palmaïa-The House of AïA, a 5.0-star luxury all-inclusive wellness resort in the heart of Playa del Carmen's exclusive Playacar area. Enjoy our world-class amenities, including 24-hour fitness facilities, a 24-hour front desk, ATM/banking, a banquet hall, beach sun loungers, beach towels, beach umbrellas, beach yoga on site, change of bed sheets (on request), and change of towels daily. Guests can look forward to a pleasant and memorable stay.

Highlights

  • Full-service spa
  • Beach yoga on site
  • Yoga classes/instruction on site
  • Spa treatment room(s)
  • Free pool cabanas

Property Description

In Playa del Carmen (Playacar). With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Playacar Beach - 0.2 km / 0.1 mi
Piste Cyclable sur Paseo Xaman-Ha - 1.5 km / 0.9 mi
Mahi Golf Course - 2.3 km / 1.4 mi
Mayan Ruins of Playacar - 2.7 km / 1.7 mi
Xaman Ha Aviary - 3.2 km / 2 mi
Playacar Golf Club - 3.4 km / 2.1 mi
Playa del Carmen Maritime Terminal - 3.6 km / 2.2 mi
Paseo del Carmen - 3.6 km / 2.2 mi
Centro Maya Shopping Center - 3.6 km / 2.3 mi
Plaza Paraiso - 3.7 km / 2.3 mi
Quinta Avenida - 3.7 km / 2.3 mi
Portal Maya - 3.7 km / 2.3 mi
Founders Park - 3.7 km / 2.3 mi
Playa del Carmen Main Beach - 3.9 km / 2.4 mi
Frida Kahlo Museum - 4.2 km / 2.6 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi
Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Others
    • 24-hour front desk
    • ATM/banking
    • Banquet hall
    • Beach sun loungers
    • Beach towels
    • Beach umbrellas
    • Beach yoga on site

Please update your search criteria to see the available rooms plans.

Property Description

In Playa del Carmen (Playacar). With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Playacar Beach - 0.2 km / 0.1 mi
Piste Cyclable sur Paseo Xaman-Ha - 1.5 km / 0.9 mi
Mahi Golf Course - 2.3 km / 1.4 mi
Mayan Ruins of Playacar - 2.7 km / 1.7 mi
Xaman Ha Aviary - 3.2 km / 2 mi
Playacar Golf Club - 3.4 km / 2.1 mi
Playa del Carmen Maritime Terminal - 3.6 km / 2.2 mi
Paseo del Carmen - 3.6 km / 2.2 mi
Centro Maya Shopping Center - 3.6 km / 2.3 mi
Plaza Paraiso - 3.7 km / 2.3 mi
Quinta Avenida - 3.7 km / 2.3 mi
Portal Maya - 3.7 km / 2.3 mi
Founders Park - 3.7 km / 2.3 mi
Playa del Carmen Main Beach - 3.9 km / 2.4 mi
Frida Kahlo Museum - 4.2 km / 2.6 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi
Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property. This property serves mostly plant-based meals.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 3 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

The minimum check-in age is 18 years.

Where is Palmaïa-The House of AïA: All Inclusive Wellness Resort located?

With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.

Is luggage storage available at Palmaïa-The House of AïA: All Inclusive Wellness Resort for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Palmaïa-The House of AïA: All Inclusive Wellness Resort, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Pets are not allowed at Palmaïa-The House of AïA: All Inclusive Wellness Resort.

Are there any specific rules, restrictions, or extra charges for bringing pets to Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Palmaïa-The House of AïA: All Inclusive Wellness Resort, and how far are they?

There are following attraction near to this property like :, Playacar Beach - 0.2 km / 0.1 mi, Piste Cyclable sur Paseo Xaman-Ha - 1.5 km / 0.9 mi, Mahi Golf Course - 2.3 km / 1.4 mi, Mayan Ruins of Playacar - 2.7 km / 1.7 mi, Xaman Ha Aviary - 3.2 km / 2 mi, Playacar Golf Club - 3.4 km / 2.1 mi, Playa del Carmen Maritime Terminal - 3.6 km / 2.2 mi, Paseo del Carmen - 3.6 km / 2.2 mi, Centro Maya Shopping Center - 3.6 km / 2.3 mi, Plaza Paraiso - 3.7 km / 2.3 mi, Quinta Avenida - 3.7 km / 2.3 mi, Portal Maya - 3.7 km / 2.3 mi, Founders Park - 3.7 km / 2.3 mi, Playa del Carmen Main Beach - 3.9 km / 2.4 mi, Frida Kahlo Museum - 4.2 km / 2.6 mi, , The nearest airports are:, Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi, Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi.

What entertainment options are available at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

The property offers entertainment options such as: Children's club, Children's club (free), Children's pool, Free beach club on site, Free pool cabanas, Health club, Number of outdoor pools - 6, Outdoor entertainment area, Pool sun loungers, Pool umbrellas, Terrace.

Is Palmaïa-The House of AïA: All Inclusive Wellness Resort accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Is daily housekeeping service included during a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Palmaïa-The House of AïA: All Inclusive Wellness Resort follow a non-smoking policy?

The following room categories at Palmaïa-The House of AïA: All Inclusive Wellness Resort follow a non-smoking policy: Family King Suite, Family King Suite Ocean View, Family Master Suite, Family Master Suite Ocean View, King Suite, King Suite Ocean View, King Suite with Bathtub, King Suite with Bathtub Ocean view, Queen Suite, Queen Suite Ocean View. For more details, please contact the reception.

What are the different types of room categories offered at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

The property offers the following room categories: Family King Suite, Family King Suite Ocean View, Family Master Suite, Family Master Suite Ocean View, King Suite, King Suite Ocean View, King Suite with Bathtub, King Suite with Bathtub Ocean view, Queen Suite, Queen Suite Ocean View.

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Palmaïa-The House of AïA: All Inclusive Wellness Resort?

The nearest airports are: Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi, Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Family King Suite Ocean View, Family King Suite.

What languages are spoken by the staff at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Languages spoken by staff include: English, Spanish.

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Palmaïa-The House of AïA: All Inclusive Wellness Resort include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Elevator or lift is available for guest convenience.

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort offer laundry facilities or services, and what types are available?

Laundry services include: professional laundry services.

Is a pool available at Palmaïa-The House of AïA: All Inclusive Wellness Resort, and what types of pools are offered?

Yes, the property features 6 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is the check-in process multilingual at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

The check-in process includes multilingual support for guest convenience.

Are there any live performances or music events at the property?

Live music or performances may be available for guests to enjoy during their stay.

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a sundeck or sunbathing area at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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