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Photo gallery for JEN Singapore Orchardgateway by Shangri-La showing 84 images of the property

Summary

JEN Singapore Orchardgateway by Shangri-La is a contemporary 4.0-star hotel in the vibrant precinct of Orchard Road in Singapore. This stylish and comfortable hotel offers a range of exceptional amenities, including a 24-hour front desk, 24-hour health club, banquet hall, bicycle rentals on site, breakfast available (surcharge), computer station, concierge services, conference space, languages spoken - English and Singaporean. Expect warm hospitality and thoughtful touches throughout. Therefore, for an unforgettable stay in the heart of vibrant Or.

Highlights

  • Rooftop terrace
  • Poolside bar
  • Free pool cabanas
  • Express check-in
  • Express check-out

Property Description

Near Orchard Road. JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum.Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.Satisfy your appetite for lunch, dinner, or brunch at Makan at Jen, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Central - 0.2 km / 0.1 mi
Orchard Road - 0.4 km / 0.2 mi
Takashimaya Shopping Centre - 0.5 km / 0.3 mi
The Paragon - 0.5 km / 0.3 mi
Plaza Singapura - 0.7 km / 0.4 mi
Lucky Plaza - 0.7 km / 0.5 mi
Fort Canning Park - 0.9 km / 0.6 mi
ION Orchard - 0.9 km / 0.6 mi
Mount Elizabeth Medical Center - 1 km / 0.6 mi
National Museum of Singapore - 1.3 km / 0.8 mi
Robertson Quay - 1.3 km / 0.8 mi
Orchard Tower - 1.4 km / 0.9 mi
Singapore Art Museum - 1.4 km / 0.9 mi
Great World - 1.5 km / 0.9 mi
Peranakan Museum - 1.6 km / 1 mi

The nearest airports are:
Seletar Airport (XSP) - 16.2 km / 10 mi
Singapore Changi Airport (SIN) - 23.9 km / 14.8 mi
Senai International Airport (JHB) - 69.3 km / 43.1 mi

The preferred airport for JEN Singapore Orchardgateway by Shangri-La is Singapore Changi Airport (SIN).

Amenities

  • Others
    • 24-hour front desk
    • Banquet hall
    • Bicycle rentals on site
    • Breakfast available (surcharge)
    • Computer station
    • Concierge services
    • Conference space size (feet) - 452
    • Conference space size (meters) - 42
    • Designated smoking areas
    • Elevator
    • Express check-in

Please update your search criteria to see the available rooms plans.

Property Description

Near Orchard Road. JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum.Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.Satisfy your appetite for lunch, dinner, or brunch at Makan at Jen, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Central - 0.2 km / 0.1 mi
Orchard Road - 0.4 km / 0.2 mi
Takashimaya Shopping Centre - 0.5 km / 0.3 mi
The Paragon - 0.5 km / 0.3 mi
Plaza Singapura - 0.7 km / 0.4 mi
Lucky Plaza - 0.7 km / 0.5 mi
Fort Canning Park - 0.9 km / 0.6 mi
ION Orchard - 0.9 km / 0.6 mi
Mount Elizabeth Medical Center - 1 km / 0.6 mi
National Museum of Singapore - 1.3 km / 0.8 mi
Robertson Quay - 1.3 km / 0.8 mi
Orchard Tower - 1.4 km / 0.9 mi
Singapore Art Museum - 1.4 km / 0.9 mi
Great World - 1.5 km / 0.9 mi
Peranakan Museum - 1.6 km / 1 mi

The nearest airports are:
Seletar Airport (XSP) - 16.2 km / 10 mi
Singapore Changi Airport (SIN) - 23.9 km / 14.8 mi
Senai International Airport (JHB) - 69.3 km / 43.1 mi

The preferred airport for JEN Singapore Orchardgateway by Shangri-La is Singapore Changi Airport (SIN).

Property Rules

Check-In

Check-in time: 3:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Special Instructions:

Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
  • Rollaway bed fee: SGD 107.91 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 6:00 AM to 10:30 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at JEN Singapore Orchardgateway by Shangri-La?

Check-in begins at 3:00 PM, and Check-out is by 12:00 PM.

Where is JEN Singapore Orchardgateway by Shangri-La located?

JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum.

Is luggage storage available at JEN Singapore Orchardgateway by Shangri-La for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at JEN Singapore Orchardgateway by Shangri-La, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does JEN Singapore Orchardgateway by Shangri-La offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at JEN Singapore Orchardgateway by Shangri-La?

Pets are not allowed at JEN Singapore Orchardgateway by Shangri-La.

Are there any specific rules, restrictions, or extra charges for bringing pets to JEN Singapore Orchardgateway by Shangri-La?

Pets are not allowed at this property.

What are some of the popular attractions near JEN Singapore Orchardgateway by Shangri-La, and how far are they?

There are following attraction near to this property like :, Orchard Central - 0.2 km / 0.1 mi, Orchard Road - 0.4 km / 0.2 mi, Takashimaya Shopping Centre - 0.5 km / 0.3 mi, The Paragon - 0.5 km / 0.3 mi, Lucky Plaza - 0.7 km / 0.5 mi, Fort Canning Park - 0.9 km / 0.6 mi, ION Orchard - 0.9 km / 0.6 mi, Mount Elizabeth Medical Center - 1 km / 0.6 mi, National Museum of Singapore - 1.3 km / 0.8 mi, Robertson Quay - 1.3 km / 0.8 mi, Orchard Tower - 1.4 km / 0.9 mi, Singapore Art Museum - 1.4 km / 0.9 mi, Peranakan Museum - 1.6 km / 1 mi, Bugis Street Shopping District - 1.7 km / 1 mi, Central Fire Station - 1.7 km / 1.1 mi, , The nearest airports are:, Seletar Airport (XSP) - 16.2 km / 10 mi, Singapore Changi Airport (SIN) - 23.9 km / 14.8 mi, Senai International Airport (JHB) - 69.3 km / 43.1 mi, , The preferred airport for JEN Singapore Orchardgateway by Shangri-La is Singapore Changi Airport (SIN).

What entertainment options are available at JEN Singapore Orchardgateway by Shangri-La?

The property offers entertainment options such as: 24-hour health club, Free pool cabanas, Number of outdoor pools - 1, Number of poolside bars - 1, Pool sun loungers, Pool umbrellas, Rooftop terrace, Terrace.

Is JEN Singapore Orchardgateway by Shangri-La accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does JEN Singapore Orchardgateway by Shangri-La offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at JEN Singapore Orchardgateway by Shangri-La?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does JEN Singapore Orchardgateway by Shangri-La provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at JEN Singapore Orchardgateway by Shangri-La follow a non-smoking policy?

The following room categories at JEN Singapore Orchardgateway by Shangri-La follow a non-smoking policy: Club Deluxe Room, 1 King Bed, Club Room, 1 King Bed, Club Twin Room, Deluxe Room (Family), Deluxe Room, 1 King Bed, Panorama Club Room, 1 King Bed, Superior Room, 1 King Bed, Superior Room, 1 King Bed, City View, Superior Twin Room, Superior Twin Room, City View. For more details, please contact the reception.

What are the different types of room categories offered at JEN Singapore Orchardgateway by Shangri-La?

The property offers the following room categories: Club Deluxe Room, 1 King Bed, Club Room, 1 King Bed, Club Twin Room, Deluxe Room (Family), Deluxe Room, 1 King Bed, Panorama Club Room, 1 King Bed, Superior Room, 1 King Bed, Superior Room, 1 King Bed, City View, Superior Twin Room, Superior Twin Room, City View.

Does JEN Singapore Orchardgateway by Shangri-La provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from JEN Singapore Orchardgateway by Shangri-La?

The nearest airports are: Seletar Airport (XSP) - 16.2 km / 10 mi, Singapore Changi Airport (SIN) - 23.9 km / 14.8 mi, Senai International Airport (JHB) - 69.3 km / 43.1 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at JEN Singapore Orchardgateway by Shangri-La?

The following room types offer family-friendly options like cribs or rollaway beds: Superior Twin Room, Club Twin Room, Deluxe Room, 1 King Bed, Club Deluxe Room, 1 King Bed, Club Room, 1 King Bed, Superior Twin Room, City View, Deluxe Room (Family), Superior Room, 1 King Bed, City View, Superior Room, 1 King Bed, Panorama Club Room, 1 King Bed.

Is JEN Singapore Orchardgateway by Shangri-La a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at JEN Singapore Orchardgateway by Shangri-La?

Languages spoken by staff include: Chinese (Mandarin), English, Hindi, Japanese, Korean, Malay.

Does JEN Singapore Orchardgateway by Shangri-La offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at JEN Singapore Orchardgateway by Shangri-La?

Elevator or lift is available for guest convenience.

Does JEN Singapore Orchardgateway by Shangri-La offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at JEN Singapore Orchardgateway by Shangri-La, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at JEN Singapore Orchardgateway by Shangri-La?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at JEN Singapore Orchardgateway by Shangri-La?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at JEN Singapore Orchardgateway by Shangri-La?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does JEN Singapore Orchardgateway by Shangri-La offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Are there vending machines for snacks or beverages on site?

Guests can access snacks or drinks from vending machines available on site.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a designated smoking lounge or area at JEN Singapore Orchardgateway by Shangri-La?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at JEN Singapore Orchardgateway by Shangri-La?

The check-in process includes multilingual support for guest convenience.

Does JEN Singapore Orchardgateway by Shangri-La provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a sundeck or sunbathing area at JEN Singapore Orchardgateway by Shangri-La?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.