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Photo gallery for Serrazul Hotel Distributed by Intercity showing 55 images of the property

Summary

Experience the enchanting town of Gramado at Serrazul Hotel. As a 4-star, hotel-type property, we offer exceptional services for your comfort and convenience. Our location near Mirante do Belvedere provides easy access to all the attractions this charming town has to offer. When you choose Serrazul Hotel in Gramado, you're choosing a truly magical vacation experience.

Highlights

  • Arcade/game room
  • Billiards or pool table
  • Free buffet breakfast
  • Concierge services
  • Conference center

Property Description

Near Mirante do Belvedere. With a stay at Serrazul Hotel Distributed by Intercity in Gramado (Gramado City Centre), you'll be a 1-minute drive from Gramado Covered Street and 8 minutes from Snowland Park. This family-friendly hotel is 0.1 mi (0.1 km) from Gramado Central Avenue and 0.1 mi (0.1 km) from Orchids Park.Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.Make yourself at home in one of the 152 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Gramado Central Avenue - 0.1 km / 0.1 mi
Orchids Park - 0.1 km / 0.1 mi
Gramado City Hall - 0.1 km / 0.1 mi
Mirante do Belvedere - 0.2 km / 0.1 mi
Gramado Covered Street - 0.2 km / 0.1 mi
Nicoletti Square - 0.2 km / 0.1 mi
Sao Pedro Church - 0.3 km / 0.2 mi
Palace of Festivals - 0.3 km / 0.2 mi
Santa Claus Village - 0.4 km / 0.2 mi
Igreja do Relogio - 0.4 km / 0.2 mi
Etnias Square - 0.4 km / 0.3 mi
Rua Torta - 0.4 km / 0.3 mi
Belvedere Viewpoint - 0.5 km / 0.3 mi
Green Land - 0.5 km / 0.3 mi
Casa do Colono Market - 0.5 km / 0.3 mi

The nearest airports are:
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65.3 km / 40.6 mi
Salgado Filho Intl. Airport (POA) - 111.1 km / 69 mi

Amenities

  • Others
    • 24-hour front desk
    • Arcade/game room
    • Babysitting or childcare (surcharge)
    • Banquet hall
    • Billiards or pool table
    • Children's club (free)
    • Concierge services
    • Daily
    • Elevator
    • Garden
    • Luggage storage

Locations

Please update your search criteria to see the available rooms plans.

Property Description

Near Mirante do Belvedere. With a stay at Serrazul Hotel Distributed by Intercity in Gramado (Gramado City Centre), you'll be a 1-minute drive from Gramado Covered Street and 8 minutes from Snowland Park. This family-friendly hotel is 0.1 mi (0.1 km) from Gramado Central Avenue and 0.1 mi (0.1 km) from Orchids Park.Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.Make yourself at home in one of the 152 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Gramado Central Avenue - 0.1 km / 0.1 mi
Orchids Park - 0.1 km / 0.1 mi
Gramado City Hall - 0.1 km / 0.1 mi
Mirante do Belvedere - 0.2 km / 0.1 mi
Gramado Covered Street - 0.2 km / 0.1 mi
Nicoletti Square - 0.2 km / 0.1 mi
Sao Pedro Church - 0.3 km / 0.2 mi
Palace of Festivals - 0.3 km / 0.2 mi
Santa Claus Village - 0.4 km / 0.2 mi
Igreja do Relogio - 0.4 km / 0.2 mi
Etnias Square - 0.4 km / 0.3 mi
Rua Torta - 0.4 km / 0.3 mi
Belvedere Viewpoint - 0.5 km / 0.3 mi
Green Land - 0.5 km / 0.3 mi
Casa do Colono Market - 0.5 km / 0.3 mi

The nearest airports are:
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65.3 km / 40.6 mi
Salgado Filho Intl. Airport (POA) - 111.1 km / 69 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector

Special Instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Orange mobile app before check-in.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

FAQs

What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?

Check-in is available from 2:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Serrazul Hotel Distributed by Intercity?

The minimum check-in age is 18 years.

Where is Serrazul Hotel Distributed by Intercity located?

With a stay at Serrazul Hotel Distributed by Intercity in Gramado (Gramado City Centre), you'll be a 1-minute drive from Gramado Covered Street and 8 minutes from Snowland Park. This family-friendly hotel is 0.1 mi (0.1 km) from Gramado Central Avenue and 0.1 mi (0.1 km) from Orchids Park.

Is luggage storage available at Serrazul Hotel Distributed by Intercity for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Serrazul Hotel Distributed by Intercity, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Serrazul Hotel Distributed by Intercity offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

Pets are not allowed at Serrazul Hotel Distributed by Intercity.

Are there any specific rules, restrictions, or extra charges for bringing pets to Serrazul Hotel Distributed by Intercity?

Pets are not allowed at this property.

What are some of the popular attractions near Serrazul Hotel Distributed by Intercity, and how far are they?

There are following attraction near to this property like :, Gramado Central Avenue - 0.1 km / 0.1 mi, Orchids Park - 0.1 km / 0.1 mi, Gramado City Hall - 0.1 km / 0.1 mi, Mirante do Belvedere - 0.2 km / 0.1 mi, Gramado Covered Street - 0.2 km / 0.1 mi, Nicoletti Square - 0.2 km / 0.1 mi, Sao Pedro Church - 0.3 km / 0.2 mi, Palace of Festivals - 0.3 km / 0.2 mi, Santa Claus Village - 0.4 km / 0.2 mi, Igreja do Relogio - 0.4 km / 0.2 mi, Etnias Square - 0.4 km / 0.3 mi, Rua Torta - 0.4 km / 0.3 mi, Belvedere Viewpoint - 0.5 km / 0.3 mi, Green Land - 0.5 km / 0.3 mi, Casa do Colono Market - 0.5 km / 0.3 mi, , The nearest airports are:, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65.3 km / 40.6 mi, Salgado Filho Intl. Airport (POA) - 111.1 km / 69 mi.

What entertainment options are available at Serrazul Hotel Distributed by Intercity?

The property offers entertainment options such as: Arcade/game room, Billiards or pool table, Children's club (free), Garden, Number of indoor pools - 1, Pool sun loungers, Television in common areas.

Is Serrazul Hotel Distributed by Intercity accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Serrazul Hotel Distributed by Intercity offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Serrazul Hotel Distributed by Intercity?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Serrazul Hotel Distributed by Intercity provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Serrazul Hotel Distributed by Intercity follow a non-smoking policy?

The following room categories at Serrazul Hotel Distributed by Intercity follow a non-smoking policy: Apartamento, Apartamento Vista, Suite, Superior Suite, Suíte Vista. For more details, please contact the reception.

What are the different types of room categories offered at Serrazul Hotel Distributed by Intercity?

The property offers the following room categories: Apartamento, Apartamento Vista, Suite, Superior Suite, Suíte Vista.

Does Serrazul Hotel Distributed by Intercity provide 24-hour front desk service?

Front desk service may be limited; guests are often greeted by the host upon arrival.

What are the nearest major airports and how far are they from Serrazul Hotel Distributed by Intercity?

The nearest airports are: Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65.3 km / 40.6 mi, Salgado Filho Intl. Airport (POA) - 111.1 km / 69 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Serrazul Hotel Distributed by Intercity?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Superior Suite, Apartamento.

What languages are spoken by the staff at Serrazul Hotel Distributed by Intercity?

Languages spoken by staff include: English, Portuguese, Spanish.

Does Serrazul Hotel Distributed by Intercity offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Serrazul Hotel Distributed by Intercity?

Elevator or lift is available for guest convenience.

Is a pool available at Serrazul Hotel Distributed by Intercity, and what types of pools are offered?

Yes, the property features 1 indoor pool for guest enjoyment.

Is there a fitness center or gym available at Serrazul Hotel Distributed by Intercity?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Serrazul Hotel Distributed by Intercity?

The property offers work-friendly spaces and business amenities for your convenience.

Does Serrazul Hotel Distributed by Intercity have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Are there facilities for events like weddings, banquets, or parties at Serrazul Hotel Distributed by Intercity?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Does Serrazul Hotel Distributed by Intercity offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Serrazul Hotel Distributed by Intercity?

The check-in process includes multilingual support for guest convenience.

Does the property host any cultural or festive events?

The property may host cultural events or festive celebrations for guests to experience the local charm.

Does Serrazul Hotel Distributed by Intercity provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Is there a sundeck or sunbathing area at Serrazul Hotel Distributed by Intercity?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.