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Photo gallery for NH Cartagena Urban Royal showing 43 images of the property

Summary

NH Cartagena Urban Royal, a 3.5-star urban hotel in Cartagena, is centrally located near the Clock Tower. This accessible airport shuttle offers amenities such as a 24-hour front desk, access to an airport transportation - drop-off (surcharge), and LED lighting throughout. The hotel boasts additional features like a banquet hall, bicycle rentals nearby, and biodesgradable/compost facilities. Guests can communicate in either Spanish or English, and the hotel is not specifically designed for individuals with disabilities or business travelers.

Highlights

  • Rooftop terrace
  • Snorkeling nearby
  • Concierge services
  • Multilingual staff
  • Eco-friendly cleaning products

Property Description

Near Clock Tower. With a stay at NH Cartagena Urban Royal, you'll be centrally located in Cartagena, steps from Clock Tower and 7 minutes by foot from Cartagena de Indias Convention Center. This hotel is 0.4 mi (0.7 km) from Walls of Cartagena and 1.2 mi (1.9 km) from Bocagrande Beach.Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.Enjoy a satisfying meal at Restaurante serving guests of NH Cartagena Urban Royal. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to noon for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de los Coches - 0.1 km / 0.1 mi
Clock Tower - 0.1 km / 0.1 mi
Catedral - 0.1 km / 0.1 mi
Casa del Marques de Premio Real - 0.2 km / 0.1 mi
Aduana Square - 0.2 km / 0.1 mi
University of Cartagena - 0.2 km / 0.2 mi
Alcaldia (City Hall) Cartagena - 0.2 km / 0.2 mi
Cartagena's Gold Museum - 0.3 km / 0.2 mi
Republik Bank - 0.3 km / 0.2 mi
Cartagena Museum of Modern Art - 0.3 km / 0.2 mi
Plaza de Bolívar - 0.3 km / 0.2 mi
Bolivar Square - 0.3 km / 0.2 mi
San Agustin Convent - 0.3 km / 0.2 mi
San Pedro Claver Church and Convent - 0.3 km / 0.2 mi
Palacio de la Inquisicion - 0.3 km / 0.2 mi

The preferred airport for NH Cartagena Urban Royal is Rafael Nunez Intl. Airport (CTG) - 6.3 km / 3.9 mi

Amenities

  • Accessible Wheelchair
    • Wheelchair accessible
  • Others
    • 24-hour front desk
    • Accessible airport shuttle
    • At least 80% of all lighting comes from LEDs
    • Banquet hall
    • Bicycle rentals nearby
    • Biodegradable/compostable stirrers
    • Biodegradable/compostable straws
    • Breakfast available (surcharge)
    • Change of bed sheets (on request)

Please update your search criteria to see the available rooms plans.

Property Description

Near Clock Tower. With a stay at NH Cartagena Urban Royal, you'll be centrally located in Cartagena, steps from Clock Tower and 7 minutes by foot from Cartagena de Indias Convention Center. This hotel is 0.4 mi (0.7 km) from Walls of Cartagena and 1.2 mi (1.9 km) from Bocagrande Beach.Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.Enjoy a satisfying meal at Restaurante serving guests of NH Cartagena Urban Royal. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to noon for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de los Coches - 0.1 km / 0.1 mi
Clock Tower - 0.1 km / 0.1 mi
Catedral - 0.1 km / 0.1 mi
Casa del Marques de Premio Real - 0.2 km / 0.1 mi
Aduana Square - 0.2 km / 0.1 mi
University of Cartagena - 0.2 km / 0.2 mi
Alcaldia (City Hall) Cartagena - 0.2 km / 0.2 mi
Cartagena's Gold Museum - 0.3 km / 0.2 mi
Republik Bank - 0.3 km / 0.2 mi
Cartagena Museum of Modern Art - 0.3 km / 0.2 mi
Plaza de Bolívar - 0.3 km / 0.2 mi
Bolivar Square - 0.3 km / 0.2 mi
San Agustin Convent - 0.3 km / 0.2 mi
San Pedro Claver Church and Convent - 0.3 km / 0.2 mi
Palacio de la Inquisicion - 0.3 km / 0.2 mi

The preferred airport for NH Cartagena Urban Royal is Rafael Nunez Intl. Airport (CTG) - 6.3 km / 3.9 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Special Instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately COP 43000 to 78000 for adults, and COP 25000 to 38000 for children
  • Airport shuttle fee: COP 83000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 110 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Only registered guests are allowed in the guestrooms.

FAQs

What are the check-in and check-out times at NH Cartagena Urban Royal?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at NH Cartagena Urban Royal?

The minimum check-in age is 18 years.

Where is NH Cartagena Urban Royal located?

With a stay at NH Cartagena Urban Royal, you'll be centrally located in Cartagena, steps from Clock Tower and 7 minutes by foot from Cartagena de Indias Convention Center. This hotel is 0.4 mi (0.7 km) from Walls of Cartagena and 1.2 mi (1.9 km) from Bocagrande Beach.

Is luggage storage available at NH Cartagena Urban Royal for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at NH Cartagena Urban Royal, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Are pets allowed at NH Cartagena Urban Royal?

Yes, NH Cartagena Urban Royal is a pet-friendly property.

Are there any specific rules, restrictions, or extra charges for bringing pets to NH Cartagena Urban Royal?

Service animals are allowed and exempt from any fees or restrictions. Pets are allowed at NH Cartagena Urban Royal. Pets are allowed and may incur additional charges.

What kitchen facilities or appliances are provided at NH Cartagena Urban Royal?

The property provides kitchen amenities such as: refrigerator.

Are linens, towels, or toiletries included at NH Cartagena Urban Royal?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near NH Cartagena Urban Royal, and how far are they?

There are following attraction near to this property like :, Plaza de los Coches - 0.1 km / 0.1 mi, Clock Tower - 0.1 km / 0.1 mi, Catedral - 0.1 km / 0.1 mi, Marquez House of the Real Prize - 0.2 km / 0.1 mi, Casa del Marques de Premio Real - 0.2 km / 0.1 mi, Aduana Square - 0.2 km / 0.1 mi, University of Cartagena - 0.2 km / 0.2 mi, Alcaldia (City Hall) Cartagena - 0.2 km / 0.2 mi, Cartagena's Gold Museum - 0.3 km / 0.2 mi, Republik Bank - 0.3 km / 0.2 mi, Cartagena Museum of Modern Art - 0.3 km / 0.2 mi, Plaza de Bolívar - 0.3 km / 0.2 mi, Bolivar Square - 0.3 km / 0.2 mi, San Agustin Convent - 0.3 km / 0.2 mi, San Pedro Claver Church and Convent - 0.3 km / 0.2 mi, , The preferred airport for NH Cartagena Urban Royal is Rafael Nunez Intl. Airport (CTG) - 6.3 km / 3.9 mi.

What entertainment options are available at NH Cartagena Urban Royal?

The property offers entertainment options such as: Number of outdoor pools - 1, Rooftop terrace, Terrace.

Is NH Cartagena Urban Royal accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does NH Cartagena Urban Royal offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at NH Cartagena Urban Royal?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does NH Cartagena Urban Royal provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at NH Cartagena Urban Royal follow a non-smoking policy?

The following room categories at NH Cartagena Urban Royal follow a non-smoking policy: Deluxe Room, Balcony, Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child), Standard Room, Superior Room (Extra Bed 2 Adults + 1 Child), Superior Room (View). For more details, please contact the reception.

What are the different types of room categories offered at NH Cartagena Urban Royal?

The property offers the following room categories: Deluxe Room, Balcony, Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child), Standard Room, Superior Room (Extra Bed 2 Adults + 1 Child), Superior Room (View).

Does NH Cartagena Urban Royal provide 24-hour front desk service?

Front desk service may be limited; guests are often greeted by the host upon arrival.

What are the nearest major airports and how far are they from NH Cartagena Urban Royal?

The preferred airport for NH Cartagena Urban Royal is Rafael Nunez Intl. Airport (CTG) - 6.3 km / 3.9 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at NH Cartagena Urban Royal?

The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child), Superior Room (Extra Bed 2 Adults + 1 Child).

What languages are spoken by the staff at NH Cartagena Urban Royal?

Languages spoken by staff include: English, Spanish.

Does NH Cartagena Urban Royal offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at NH Cartagena Urban Royal include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at NH Cartagena Urban Royal?

Elevator or lift is available for guest convenience.

Does NH Cartagena Urban Royal offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities.

Is a pool available at NH Cartagena Urban Royal, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a business center or work-friendly space available at NH Cartagena Urban Royal?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at NH Cartagena Urban Royal?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does NH Cartagena Urban Royal offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Does the property offer local performances or cultural art experiences?

Guests may enjoy live cultural performances or local art experiences during their stay.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is the check-in process multilingual at NH Cartagena Urban Royal?

The check-in process includes multilingual support for guest convenience.

Are toiletries at NH Cartagena Urban Royal eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Is there a water dispenser or refill station available at NH Cartagena Urban Royal?

Water refill stations or dispensers are available to help guests stay hydrated.