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Photo gallery for Kempinski Hotel Cancún showing 212 images of the property

Summary

Step into luxury at Kempinski Hotel Cancún, a 5-star resort nestled near Luxury Avenue Shopping Mall in the heart of Cancun. This stunning hotel offers 24-hour front desk service, accessible airport shuttle and transportation services (surcharge), an art gallery on site, and ATM/banking services among other amenities. A great choice for short visits and extended stays alike. The hotel welcomes guests who speak Spanish or English.

Highlights

  • Full-service spa
  • Beach cabanas (surcharge)
  • Ballroom
  • Parasailing nearby
  • Marina nearby

Property Description

Near Luxury Avenue Shopping Mall. Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this Belle Époque resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer.

Ballenas Beach - 0.2 km / 0.1 mi
Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi
Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi
Aquaworld - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Hotel Zone Beaches - 1.5 km / 1 mi
La Isla Shopping Mall - 2.1 km / 1.3 mi
El Sol de Cancun - 2.1 km / 1.3 mi
Oasis Arena - 2.2 km / 1.4 mi
San Miguelito - 2.3 km / 1.4 mi
Yamil Lu'um Archaeological Zone - 2.3 km / 1.5 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi
Maya Museum of Cancun - 2.7 km / 1.7 mi
Iberostar Cancun Golf Course - 2.7 km / 1.7 mi
Isla Dorada - 3.1 km / 1.9 mi

The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Others
    • 24-hour front desk
    • Accessible airport shuttle
    • Area rugs in public areas
    • Art gallery on site
    • Assistive listening devices in meeting rooms
    • ATM/banking
    • Babysitting or childcare (surcharge)

Please update your search criteria to see the available rooms plans.

Property Description

Near Luxury Avenue Shopping Mall. Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this Belle Époque resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer.

Ballenas Beach - 0.2 km / 0.1 mi
Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi
Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi
Aquaworld - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Hotel Zone Beaches - 1.5 km / 1 mi
La Isla Shopping Mall - 2.1 km / 1.3 mi
El Sol de Cancun - 2.1 km / 1.3 mi
Oasis Arena - 2.2 km / 1.4 mi
San Miguelito - 2.3 km / 1.4 mi
Yamil Lu'um Archaeological Zone - 2.3 km / 1.5 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi
Maya Museum of Cancun - 2.7 km / 1.7 mi
Iberostar Cancun Golf Course - 2.7 km / 1.7 mi
Isla Dorada - 3.1 km / 1.9 mi

The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night
  • Resort fee: USD 58 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately USD 48.50 for adults and USD 48.50 for children
  • Airport shuttle fee: USD 200 per vehicle (roundtrip, maximum occupancy 7)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Guests can access their rooms with a mobile device.

FAQs

What are the check-in and check-out times at Kempinski Hotel Cancún?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Kempinski Hotel Cancún?

The minimum check-in age is 18 years.

Where is Kempinski Hotel Cancún located?

Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.

Is luggage storage available at Kempinski Hotel Cancún for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Kempinski Hotel Cancún, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Kempinski Hotel Cancún offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Kempinski Hotel Cancún?

Pets are not allowed at Kempinski Hotel Cancún.

Are there any specific rules, restrictions, or extra charges for bringing pets to Kempinski Hotel Cancún?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Kempinski Hotel Cancún?

The property provides kitchen amenities such as: cookware, kitchen.

Are linens, towels, or toiletries included at Kempinski Hotel Cancún?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Kempinski Hotel Cancún, and how far are they?

There are following attraction near to this property like :, Ballenas Beach - 0.2 km / 0.1 mi, Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi, Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi, Aquaworld - 1.4 km / 0.9 mi, Marlin Beach - 1.5 km / 0.9 mi, Hotel Zone Beaches - 1.5 km / 1 mi, Tequila Museum - 2 km / 1.2 mi, La Isla Shopping Mall - 2.1 km / 1.3 mi, El Sol de Cancun - 2.1 km / 1.3 mi, Oasis Arena - 2.2 km / 1.4 mi, San Miguelito - 2.3 km / 1.4 mi, Yamil Lu'um Archaeological Zone - 2.3 km / 1.5 mi, Cinemex La Isla Cancun - 2.3 km / 1.5 mi, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi, Maya Museum of Cancun - 2.7 km / 1.7 mi, , The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi.

What entertainment options are available at Kempinski Hotel Cancún?

The property offers entertainment options such as: Children's club, Children's club (surcharge), Free beach club on site, Free pool cabanas, Garden, Health club, Number of outdoor pools - 2, Number of poolside bars - 1, Playground on site, Pool sun loungers, Pool umbrellas, Television in common areas, Terrace, Wheelchair-accessible pool.

Is Kempinski Hotel Cancún accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Kempinski Hotel Cancún offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Kempinski Hotel Cancún?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Kempinski Hotel Cancún provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Kempinski Hotel Cancún follow a non-smoking policy?

The following room categories at Kempinski Hotel Cancún follow a non-smoking policy: Club Double Room (Seafront), Club Double Room (Seaside), Club Room, 1 King Bed (Club Seafront), Club Room, 1 King Bed (Seaside), Club Suite (Seafront), Club Suite (Seaside), Deluxe Double Room (Seafront), Deluxe Double Room (Seaside), Deluxe Room, 1 King Bed (Seafront), Deluxe Room, 1 King Bed (Seaside), Panoramic Suite, Presidential Suite, Suite (Seafront), Suite (Seaside), Suite (The Saasil). For more details, please contact the reception.

What are the different types of room categories offered at Kempinski Hotel Cancún?

The property offers the following room categories: Club Double Room (Seafront), Club Double Room (Seaside), Club Room, 1 King Bed (Club Seafront), Club Room, 1 King Bed (Seaside), Club Suite (Seafront), Club Suite (Seaside), Deluxe Double Room (Seafront), Deluxe Double Room (Seaside), Deluxe Room, 1 King Bed (Seafront), Deluxe Room, 1 King Bed (Seaside), Panoramic Suite, Presidential Suite, Suite (Seafront), Suite (Seaside), Suite (The Saasil).

Does Kempinski Hotel Cancún provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Kempinski Hotel Cancún?

The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Kempinski Hotel Cancún?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Club Room, 1 King Bed (Club Seafront), Suite (Seafront), Deluxe Room, 1 King Bed (Seaside), Suite (Seaside), Club Suite (Seaside), Presidential Suite, Suite (The Saasil), Panoramic Suite, Deluxe Double Room (Seafront), Club Double Room (Seafront), Club Suite (Seafront), Deluxe Double Room (Seaside), Deluxe Room, 1 King Bed (Seafront), Club Room, 1 King Bed (Seaside), Club Double Room (Seaside).

Is Kempinski Hotel Cancún a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Kempinski Hotel Cancún?

Languages spoken by staff include: English, Spanish.

Does Kempinski Hotel Cancún offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Kempinski Hotel Cancún include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Kempinski Hotel Cancún?

Elevator or lift is available for guest convenience.

Does Kempinski Hotel Cancún offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Kempinski Hotel Cancún, and what types of pools are offered?

Yes, the property features 2 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Kempinski Hotel Cancún?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Kempinski Hotel Cancún?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Kempinski Hotel Cancún?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Does Kempinski Hotel Cancún have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Kempinski Hotel Cancún?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Kempinski Hotel Cancún offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are snacks or light refreshments provided to guests on arrival?

Guests may enjoy light snacks or refreshments when they arrive.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is the check-in process multilingual at Kempinski Hotel Cancún?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Kempinski Hotel Cancún eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Kempinski Hotel Cancún provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Does Kempinski Hotel Cancún provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Is there a sundeck or sunbathing area at Kempinski Hotel Cancún?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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