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Photo gallery for Hotel Serrano showing 34 images of the property

Summary

Hotel Serrano, situated in the vibrant Salamanca district of Madrid, is a delightful 4-star hotel. This charming hotel offers a range of amenities including a 24-hour front desk, babysitting or childcare (surcharge), breakfast available (surcharge), concierge services, and dry cleaning/laundry facilities. The Hotel Serrano's staff members are fluent in both Spanish and English languages, making communication with the hotel a seamless experience for guests.

Highlights

  • Concierge services
  • Multilingual staff
  • 24-hour front desk
  • Luggage storage
  • Breakfast available (surcharge)

Property Description

In Madrid (Salamanca). With a stay at Hotel Serrano, you'll be centrally located in Madrid, steps from Paseo de la Castellana and within a 5-minute drive of Gran Via. This hotel is 1.6 mi (2.5 km) from Prado Museum and 1.8 mi (2.8 km) from Bernabéu Stadium.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.Stay in one of 34 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Golden Mile - 0.1 km / 0.1 mi
ABC Serrano - 0.1 km / 0.1 mi
El Corte Inglés - 0.5 km / 0.3 mi
U.S. Embassy - 0.5 km / 0.3 mi
Plaza de Colon - 0.8 km / 0.5 mi
Sorolla Museum - 0.9 km / 0.6 mi
National Archaeological Museum - 1 km / 0.6 mi
Puerta de Alcalá - 1.3 km / 0.8 mi
Azca Financial District - 1.3 km / 0.8 mi
Paseo del Prado - 1.5 km / 0.9 mi
Calle de Alcalá - 1.5 km / 0.9 mi
Plaza de Cibeles - 1.5 km / 0.9 mi
Nuevo Teatro Alcala - 1.6 km / 1 mi
Gran Via - 1.8 km / 1.1 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 13.5 km / 8.4 mi

Amenities

  • Others
    • 24-hour front desk
    • Babysitting or childcare (surcharge)
    • Breakfast available (surcharge)
    • Concierge services
    • Distance from property (ft) - 656
    • Distance from property (meters) - 200
    • Elevator
    • Free newspapers in lobby
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

Locations

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Property Description

In Madrid (Salamanca). With a stay at Hotel Serrano, you'll be centrally located in Madrid, steps from Paseo de la Castellana and within a 5-minute drive of Gran Via. This hotel is 1.6 mi (2.5 km) from Prado Museum and 1.8 mi (2.8 km) from Bernabéu Stadium.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.Stay in one of 34 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Golden Mile - 0.1 km / 0.1 mi
ABC Serrano - 0.1 km / 0.1 mi
El Corte Inglés - 0.5 km / 0.3 mi
U.S. Embassy - 0.5 km / 0.3 mi
Plaza de Colon - 0.8 km / 0.5 mi
Sorolla Museum - 0.9 km / 0.6 mi
National Archaeological Museum - 1 km / 0.6 mi
Puerta de Alcalá - 1.3 km / 0.8 mi
Azca Financial District - 1.3 km / 0.8 mi
Paseo del Prado - 1.5 km / 0.9 mi
Calle de Alcalá - 1.5 km / 0.9 mi
Plaza de Cibeles - 1.5 km / 0.9 mi
Nuevo Teatro Alcala - 1.6 km / 1 mi
Gran Via - 1.8 km / 1.1 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 13.5 km / 8.4 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted

Special Instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 30 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

FAQs

What are the check-in and check-out times at Hotel Serrano?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Hotel Serrano?

The minimum check-in age is 18 years.

Where is Hotel Serrano located?

With a stay at Hotel Serrano, you'll be centrally located in Madrid, steps from Paseo de la Castellana and within a 5-minute drive of Gran Via. This hotel is 1.6 mi (2.5 km) from Prado Museum and 1.8 mi (2.8 km) from Bernabéu Stadium.

Is luggage storage available at Hotel Serrano for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Hotel Serrano, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Are pets allowed at Hotel Serrano?

Pets are not allowed at Hotel Serrano.

Are there any specific rules, restrictions, or extra charges for bringing pets to Hotel Serrano?

Pets are not allowed at this property.

What are some of the popular attractions near Hotel Serrano, and how far are they?

There are following attraction near to this property like :, Paseo de la Castellana - 0.1 km / 0.1 mi, Golden Mile - 0.1 km / 0.1 mi, El Corte Inglés - 0.5 km / 0.3 mi, U.S. Embassy - 0.5 km / 0.3 mi, Plaza de Colon - 0.8 km / 0.5 mi, Sorolla Museum - 0.9 km / 0.6 mi, Puerta de Alcalá - 1.3 km / 0.8 mi, Azca Financial District - 1.3 km / 0.8 mi, Paseo del Prado - 1.5 km / 0.9 mi, Calle de Alcalá - 1.5 km / 0.9 mi, Plaza de Cibeles - 1.5 km / 0.9 mi, Plaza de Chueca - 1.6 km / 1 mi, Gran Via - 1.8 km / 1.1 mi, Círculo de Bellas Artes - 1.8 km / 1.1 mi, Thyssen-Bornemisza National Museum - 1.9 km / 1.2 mi, , The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 13.5 km / 8.4 mi.

Is Hotel Serrano accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Is daily housekeeping service included during a stay at Hotel Serrano?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Hotel Serrano provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Hotel Serrano follow a non-smoking policy?

The following room categories at Hotel Serrano follow a non-smoking policy: Double Room, Double Room Single Use, Single Room, Superior Room. For more details, please contact the reception.

What are the different types of room categories offered at Hotel Serrano?

The property offers the following room categories: Double Room, Double Room Single Use, Single Room, Superior Room.

Does Hotel Serrano provide 24-hour front desk service?

24-hour front desk service is available.

Are baby cribs, babysitting services, childcare, or extra beds available at Hotel Serrano?

Childcare or babysitting services may be available for families.

What languages are spoken by the staff at Hotel Serrano?

Languages spoken by staff include: English, Italian, Polish, Spanish.

Does Hotel Serrano offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Hotel Serrano?

Elevator or lift is available for guest convenience.

Does Hotel Serrano offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a business center or work-friendly space available at Hotel Serrano?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at Hotel Serrano?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Hotel Serrano offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is the check-in process multilingual at Hotel Serrano?

The check-in process includes multilingual support for guest convenience.