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Casa Dona Susana

Hotel
Hotel
Casa Dona Susana - Room
Casa Dona Susana - Room - 1
Casa Dona Susana - Exterior - 2
Casa Dona Susana - Sundeck - 3
Casa Dona Susana - Outdoor wedding area - 4
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Photo gallery for Casa Dona Susana showing 23 images of the property

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bulb-iconSummary

Casa Dona Susana, a 3.5-star hotel situated in the heart of Puerto Vallarta near Los Muertos Pier, welcomes travelers with its rich array of amenities and friendly multilingual staff. Some of these amenities include a 24-hour front desk, concierge services, an elevator, free WiFi, a garden, golfing nearby, and much more. The hotel also features a single outdoor pool and one restaurant on site for guests to enjoy.

Highlights

  • Wedding services-light-icon
    Wedding services-dark-icon
    Wedding services
  • Concierge services-light-icon
    Concierge services-dark-icon
    Concierge services
  • Multilingual staff-light-icon
    Multilingual staff-dark-icon
    Multilingual staff
  • 24-hour front desk-light-icon
    24-hour front desk-dark-icon
    24-hour front desk
  • Garden-light-icon
    Garden-dark-icon
    Garden

Property Description

Near Los Muertos Pier. With a stay at Casa Dona Susana in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and 3 minutes by foot from Los Muertos Pier. This beach hotel is 1.4 mi (2.3 km) from Malecon and 4.6 mi (7.3 km) from Cruise Ship Terminal.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.Make yourself at home in one of the 42 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Olas Altas Street - 0.1 km / 0.1 mi
Playa de los Muertos - 0.1 km / 0.1 mi
Los Muertos Pier - 0.2 km / 0.1 mi
Olas Altas Farmers Market - 0.3 km / 0.2 mi
Galleria Dante - 0.3 km / 0.2 mi
Olas Altas Beach - 0.3 km / 0.2 mi
Ambos Galeria de Arte y Artefactos - 0.3 km / 0.2 mi
Act ll Entertainment Stages - 0.4 km / 0.3 mi
Galeria Olinala - 0.4 km / 0.3 mi
Cuale Island - 0.6 km / 0.4 mi
Museo del Cuale - 0.7 km / 0.4 mi
Manuel Lepe House Museum - 0.9 km / 0.5 mi
Naval Historic Museum - 0.9 km / 0.6 mi
Los Arcos Amphitheater - 1 km / 0.6 mi
Church of Our Lady of Guadalupe - 1 km / 0.6 mi

The preferred airport for Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 km / 8.7 mi

Amenities

  • Others
    • 24_hour_front_desk-light-icon
      24_hour_front_desk-dark-icon
      24-hour front desk
    • concierge_services-light-icon
      concierge_services-dark-icon
      Concierge services
    • elevator-light-icon
      elevator-dark-icon
      Elevator
    • garden-light-icon
      garden-dark-icon
      Garden
    • golfing_nearby-light-icon
      golfing_nearby-dark-icon
      Golfing nearby
    • multilingual_staff-light-icon
      multilingual_staff-dark-icon
      Multilingual staff
    • outdoor_pools-light-icon
      outdoor_pools-dark-icon
      Number of outdoor pools - 1
    • restaurants_available-light-icon
      restaurants_available-dark-icon
      Number of restaurants - 1
    • porter_bellhop-light-icon
      porter_bellhop-dark-icon
      Porter/bellhop
    • scuba_diving_nearby-light-icon
      scuba_diving_nearby-dark-icon
      Scuba diving nearby
    • smoke_free_property-light-icon
      smoke_free_property-dark-icon
      Smoke-free property
  • Others
    • 24_hour_front_desk-light-icon
      24_hour_front_desk-dark-icon
      24-hour front desk
    • concierge_services-light-icon
      concierge_services-dark-icon
      Concierge services
    • elevator-light-icon
      elevator-dark-icon
      Elevator
    • garden-light-icon
      garden-dark-icon
      Garden
    • golfing_nearby-light-icon
      golfing_nearby-dark-icon
      Golfing nearby
    • multilingual_staff-light-icon
      multilingual_staff-dark-icon
      Multilingual staff
    • outdoor_pools-light-icon
      outdoor_pools-dark-icon
      Number of outdoor pools - 1
    • restaurants_available-light-icon
      restaurants_available-dark-icon
      Number of restaurants - 1
    • porter_bellhop-light-icon
      porter_bellhop-dark-icon
      Porter/bellhop
    • scuba_diving_nearby-light-icon
      scuba_diving_nearby-dark-icon
      Scuba diving nearby
    • smoke_free_property-light-icon
      smoke_free_property-dark-icon
      Smoke-free property
    • snack_bar_deli-light-icon
      snack_bar_deli-dark-icon
      Snack bar/deli
    • terrace-light-icon
      terrace-dark-icon
      Terrace
    • tours_ticket_assistance-light-icon
      tours_ticket_assistance-dark-icon
      Tours/ticket assistance
    • wedding_services-light-icon
      wedding_services-dark-icon
      Wedding services
    • wheelchair_accessible_–_no-light-icon
      wheelchair_accessible_–_no-dark-icon
      Wheelchair accessible – no
  • Wifi
    • free_wifi-light-icon
      free_wifi-dark-icon
      Free WiFi
  • Parking
    • parking-light-icon
      parking-dark-icon
      Parking (limited spaces)

Please update your search criteria to see the available rooms plans.

Property Description

Near Los Muertos Pier. With a stay at Casa Dona Susana in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and 3 minutes by foot from Los Muertos Pier. This beach hotel is 1.4 mi (2.3 km) from Malecon and 4.6 mi (7.3 km) from Cruise Ship Terminal.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.Make yourself at home in one of the 42 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Olas Altas Street - 0.1 km / 0.1 mi
Playa de los Muertos - 0.1 km / 0.1 mi
Los Muertos Pier - 0.2 km / 0.1 mi
Olas Altas Farmers Market - 0.3 km / 0.2 mi
Galleria Dante - 0.3 km / 0.2 mi
Olas Altas Beach - 0.3 km / 0.2 mi
Ambos Galeria de Arte y Artefactos - 0.3 km / 0.2 mi
Act ll Entertainment Stages - 0.4 km / 0.3 mi
Galeria Olinala - 0.4 km / 0.3 mi
Cuale Island - 0.6 km / 0.4 mi
Museo del Cuale - 0.7 km / 0.4 mi
Manuel Lepe House Museum - 0.9 km / 0.5 mi
Naval Historic Museum - 0.9 km / 0.6 mi
Los Arcos Amphitheater - 1 km / 0.6 mi
Church of Our Lady of Guadalupe - 1 km / 0.6 mi

The preferred airport for Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 km / 8.7 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To 12:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.
Minimum Age: 21

Check-Out

Check-out time: 12:00 PM

Policies

Know Before You Go:

  • Pool access available from 10 AM to 10 PM.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at Casa Dona Susana?

Check-in is available from 3:00 PM to 12:00 PM, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Casa Dona Susana?

The minimum check-in age is 21 years.

Where is Casa Dona Susana located?

Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 3-minute drive from Malecon. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 14.6 mi (23.5 km) from Nuevo Vallarta Beach.

Is Wi-Fi provided at Casa Dona Susana, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Casa Dona Susana offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Casa Dona Susana?

Pets are not allowed at Casa Dona Susana.

Are there any specific rules, restrictions, or extra charges for bringing pets to Casa Dona Susana?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Casa Dona Susana?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Casa Dona Susana, and how far are they?

There are following attraction near to this property like :, Olas Altas Street - 0.1 km / 0.1 mi, Playa de los Muertos - 0.1 km / 0.1 mi, Los Muertos Pier - 0.2 km / 0.1 mi, Olas Altas Farmers Market - 0.3 km / 0.2 mi, Galleria Dante - 0.3 km / 0.2 mi, Olas Altas Beach - 0.3 km / 0.2 mi, Ambos Galeria de Arte y Artefactos - 0.3 km / 0.2 mi, Act ll Entertainment Stages - 0.4 km / 0.3 mi, Galeria Olinala - 0.4 km / 0.3 mi, Cuale Island - 0.6 km / 0.4 mi, Museo del Cuale - 0.7 km / 0.4 mi, Manuel Lepe House Museum - 0.9 km / 0.5 mi, Naval Historic Museum - 0.9 km / 0.6 mi, Los Arcos Amphitheater - 1 km / 0.6 mi, Church of Our Lady of Guadalupe - 1 km / 0.6 mi, , The preferred airport for Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 km / 8.7 mi.

What entertainment options are available at Casa Dona Susana?

The property offers entertainment options such as: Garden, Number of outdoor pools - 1, Terrace.

Is Casa Dona Susana accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Is daily housekeeping service included during a stay at Casa Dona Susana?

Housekeeping is provided daily for rooms.

Does Casa Dona Susana provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Casa Dona Susana follow a non-smoking policy?

The following room categories at Casa Dona Susana follow a non-smoking policy: Standard Room, 1 King Bed. For more details, please contact the reception.

Are there specific room categories at Casa Dona Susana that allow smoking?

The following room categories at Casa Dona Susana may include smoking-allowed rooms: Standard Room, 1 King Bed. Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at Casa Dona Susana?

There is only one room category available: Standard Room, 1 King Bed.

Does Casa Dona Susana provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Casa Dona Susana?

The preferred airport for Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 km / 8.7 mi.

What languages are spoken by the staff at Casa Dona Susana?

Languages spoken by staff include: English, Spanish.

Does Casa Dona Susana offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Casa Dona Susana?

Elevator or lift is available for guest convenience.

Is a pool available at Casa Dona Susana, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a business center or work-friendly space available at Casa Dona Susana?

The property offers work-friendly spaces and business amenities for your convenience.

Does Casa Dona Susana have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Casa Dona Susana?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Casa Dona Susana offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is the check-in process multilingual at Casa Dona Susana?

The check-in process includes multilingual support for guest convenience.

Is there a sundeck or sunbathing area at Casa Dona Susana?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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