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Photo gallery for The West Hotel & Spa showing 188 images of the property

Summary

The West Hotel & Spa, a 4.0-star hotel in Hanoi, is an excellent accommodation choice for travelers seeking comfort and relaxation during their stay in the city. This hotel, which caters to both business and leisure travelers, offers a wide range of amenities designed to ensure guests enjoy a comfortable and convenient stay. Some of these amenities include 24-hour front desk services, access to an airport shuttle, daily housekeeping, laundry facilities, a spa, multiple dining options, and more.

Highlights

  • Full-service spa
  • Free reception
  • Free buffet breakfast
  • Concierge services
  • 24-hour front desk

Property Description

Near Hoan Kiem Lake. With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.7 km) from Hanoi Opera House.Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and minibars.Distances are displayed to the nearest 0.1 mile and kilometer.

Hanoi Old Town Night Market - 0.1 km / 0.1 mi
Hoan Kiem Lake Weekend Walking Street - 0.2 km / 0.1 mi
Ta Hien Street - 0.2 km / 0.1 mi
Dong Kinh Nghia Thuc Square - 0.2 km / 0.1 mi
Hoan Kiem Lake - 0.3 km / 0.2 mi
Ha Noi Gallery - 0.3 km / 0.2 mi
Hang Gai Street - 0.3 km / 0.2 mi
The Old Quarter Gallery - 0.3 km / 0.2 mi
Bach Ma Temple - 0.3 km / 0.2 mi
Hang Ma Street - 0.4 km / 0.2 mi
Thang Long Water Puppet Theatre - 0.4 km / 0.3 mi
Ngoc Son Temple - 0.5 km / 0.3 mi
Dong Xuan Market - 0.5 km / 0.3 mi
Quan Chuong Gate - 0.6 km / 0.4 mi
Ly Trieu Quoc Su Pagoda - 0.6 km / 0.4 mi

The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.2 km / 15.7 mi

Amenities

  • Spa Services
    • Full-service spa
  • Others
    • 24-hour front desk
    • Accessible airport shuttle
    • Concierge services
    • Daily
    • Elevator
    • Elevator door width (centimeters) - 120
    • Elevator door width (inches) - 47
    • Free reception
    • Hardwood flooring in public areas

Locations

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Property Description

Near Hoan Kiem Lake. With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.7 km) from Hanoi Opera House.Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and minibars.Distances are displayed to the nearest 0.1 mile and kilometer.

Hanoi Old Town Night Market - 0.1 km / 0.1 mi
Hoan Kiem Lake Weekend Walking Street - 0.2 km / 0.1 mi
Ta Hien Street - 0.2 km / 0.1 mi
Dong Kinh Nghia Thuc Square - 0.2 km / 0.1 mi
Hoan Kiem Lake - 0.3 km / 0.2 mi
Ha Noi Gallery - 0.3 km / 0.2 mi
Hang Gai Street - 0.3 km / 0.2 mi
The Old Quarter Gallery - 0.3 km / 0.2 mi
Bach Ma Temple - 0.3 km / 0.2 mi
Hang Ma Street - 0.4 km / 0.2 mi
Thang Long Water Puppet Theatre - 0.4 km / 0.3 mi
Ngoc Son Temple - 0.5 km / 0.3 mi
Dong Xuan Market - 0.5 km / 0.3 mi
Quan Chuong Gate - 0.6 km / 0.4 mi
Ly Trieu Quoc Su Pagoda - 0.6 km / 0.4 mi

The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.2 km / 15.7 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

FAQs

What are the check-in and check-out times at The West Hotel & Spa?

Check-in is available from 2:00 PM to anytime, and Check-out is by 12:00 PM.

Where is The West Hotel & Spa located?

With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.3 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi.

Is luggage storage available at The West Hotel & Spa for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at The West Hotel & Spa, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Are pets allowed at The West Hotel & Spa?

Pets are not allowed at The West Hotel & Spa.

Are there any specific rules, restrictions, or extra charges for bringing pets to The West Hotel & Spa?

Pets are not allowed at this property.

What are some of the popular attractions near The West Hotel & Spa, and how far are they?

There are following attraction near to this property like :, Hanoi Old Town Night Market - 0.1 km / 0.1 mi, Hoan Kiem Lake Weekend Walking Street - 0.2 km / 0.1 mi, Ta Hien Street - 0.2 km / 0.1 mi, Dong Kinh Nghia Thuc Square - 0.2 km / 0.1 mi, Hoan Kiem Lake - 0.3 km / 0.2 mi, Ha Noi Gallery - 0.3 km / 0.2 mi, Hang Gai Street - 0.3 km / 0.2 mi, The Old Quarter Gallery - 0.3 km / 0.2 mi, Bach Ma Temple - 0.3 km / 0.2 mi, Hang Ma Street - 0.4 km / 0.2 mi, Thang Long Water Puppet Theatre - 0.4 km / 0.3 mi, Ngoc Son Temple - 0.5 km / 0.3 mi, Dong Xuan Market - 0.5 km / 0.3 mi, Quan Chuong Gate - 0.6 km / 0.4 mi, Vietnamese National Tuong Theatre - 0.7 km / 0.4 mi, , The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.2 km / 15.7 mi.

Is The West Hotel & Spa accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Is daily housekeeping service included during a stay at The West Hotel & Spa?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does The West Hotel & Spa provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at The West Hotel & Spa follow a non-smoking policy?

The following room categories at The West Hotel & Spa follow a non-smoking policy: Deluxe Room, Deluxe Room, 1 Bedroom, City View, Executive Room, Family Room, Junior Room, 1 King Bed, City View, Superior Double Room. For more details, please contact the reception.

What are the different types of room categories offered at The West Hotel & Spa?

The property offers the following room categories: Deluxe Room, Deluxe Room, 1 Bedroom, City View, Executive Room, Family Room, Junior Room, 1 King Bed, City View, Superior Double Room.

Does The West Hotel & Spa provide 24-hour front desk service?

24-hour front desk service is available.

Are baby cribs, babysitting services, childcare, or extra beds available at The West Hotel & Spa?

The following room types offer family-friendly options like cribs or rollaway beds: Junior Room, 1 King Bed, City View, Deluxe Room, Deluxe Room, 1 Bedroom, City View, Superior Double Room, Deluxe Room.

What languages are spoken by the staff at The West Hotel & Spa?

Languages spoken by staff include: English, Vietnamese.

Does The West Hotel & Spa offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at The West Hotel & Spa?

Elevator or lift is available for guest convenience.

Does The West Hotel & Spa offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a business center or work-friendly space available at The West Hotel & Spa?

The property offers work-friendly spaces and business amenities for your convenience.

Does The West Hotel & Spa have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at The West Hotel & Spa?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does The West Hotel & Spa offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is the check-in process multilingual at The West Hotel & Spa?

The check-in process includes multilingual support for guest convenience.