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Photo gallery for Star Palace Hotel showing 57 images of the property

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Weather Outlook

Variable conditions expected

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Summary

Star Palace Hotel, located in Mazatlán's Zona Dorada, is a 3.5-star rated hotel, offering various amenities and services for guests. These include 24-hour front desk, breakfast available (surcharge), concierge services, designated smoking areas, elevator, fitness facilities, free self parking, free WiFi, luggage storage, multiple bars/lounges, and Spanish and English language support. Plan, unwind, and feel at ease throughout your visit.

Highlights

  • Poolside bar
  • Concierge services
  • 24-hour front desk
  • Luggage storage
  • Free self parking

Property Description

In Mazatlán (Zona Dorada). With a stay at Star Palace Hotel in Mazatlán (Zona Dorada), you'll be a 4-minute drive from The Mazatlan Malecón and 8 minutes from Mazatlán Aquarium. This beach hotel is 3.1 mi (5 km) from Cerritos Beach and 5.6 mi (9 km) from Plaza Machado.Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Pelican, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.Distances are displayed to the nearest 0.1 mile and kilometer.

Islands and Protected Areas of the Gulf of California - 0.2 km / 0.1 mi
Playa Brujas - 0.2 km / 0.1 mi
Punta Camaron Beach - 2.4 km / 1.5 mi
Sea Shell City Museum - 2.6 km / 1.6 mi
Islas de Mazatlan Ecological Reserve - 2.7 km / 1.7 mi
El Cid Country Club Golf Course - 3.1 km / 1.9 mi
Bula - 3.2 km / 2 mi
MonteCarlo Casino - 3.2 km / 2 mi
Casino del Rey - 3.2 km / 2 mi
Monument to the Family - 3.5 km / 2.2 mi
Caverna del Diablo - 3.7 km / 2.3 mi
The Mazatlan Malecón - 3.7 km / 2.3 mi
Galerias Mazatlan - 3.7 km / 2.3 mi
Pacific Golf Center - 4.3 km / 2.6 mi
Cerritos Beach - 4.4 km / 2.8 mi

The preferred airport for Star Palace Hotel is General Rafael Buelna Intl. Airport (MZT) - 26.2 km / 16.3 mi

Amenities

  • Swimming Pool
    • Swimming pool
  • Others
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Concierge services
    • Designated smoking areas
    • Elevator
    • Luggage storage
    • Number of bars/lounges - 1
    • Number of outdoor pools - 1
    • Number of poolside bars - 1

Please update your search criteria to see the available rooms plans.

Property Description

In Mazatlán (Zona Dorada). With a stay at Star Palace Hotel in Mazatlán (Zona Dorada), you'll be a 4-minute drive from The Mazatlan Malecón and 8 minutes from Mazatlán Aquarium. This beach hotel is 3.1 mi (5 km) from Cerritos Beach and 5.6 mi (9 km) from Plaza Machado.Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Pelican, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.Distances are displayed to the nearest 0.1 mile and kilometer.

Islands and Protected Areas of the Gulf of California - 0.2 km / 0.1 mi
Playa Brujas - 0.2 km / 0.1 mi
Punta Camaron Beach - 2.4 km / 1.5 mi
Sea Shell City Museum - 2.6 km / 1.6 mi
Islas de Mazatlan Ecological Reserve - 2.7 km / 1.7 mi
El Cid Country Club Golf Course - 3.1 km / 1.9 mi
Bula - 3.2 km / 2 mi
MonteCarlo Casino - 3.2 km / 2 mi
Casino del Rey - 3.2 km / 2 mi
Monument to the Family - 3.5 km / 2.2 mi
Caverna del Diablo - 3.7 km / 2.3 mi
The Mazatlan Malecón - 3.7 km / 2.3 mi
Galerias Mazatlan - 3.7 km / 2.3 mi
Pacific Golf Center - 4.3 km / 2.6 mi
Cerritos Beach - 4.4 km / 2.8 mi

The preferred airport for Star Palace Hotel is General Rafael Buelna Intl. Airport (MZT) - 26.2 km / 16.3 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Special Instructions:

Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

FAQs

What are the check-in and check-out times at Star Palace Hotel?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Star Palace Hotel?

The minimum check-in age is 18 years.

Where is Star Palace Hotel located?

With a stay at Star Palace Hotel in Mazatlán (Zona Dorada), you'll be a 4-minute drive from The Mazatlan Malecón and 8 minutes from Mazatlán Aquarium. This beach hotel is 5.6 mi (9 km) from Plaza Machado and 5.9 mi (9.5 km) from Olas Altas Beach.

Is luggage storage available at Star Palace Hotel for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Star Palace Hotel, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Star Palace Hotel offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Star Palace Hotel?

Pets are not allowed at Star Palace Hotel.

Are there any specific rules, restrictions, or extra charges for bringing pets to Star Palace Hotel?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Star Palace Hotel?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Star Palace Hotel, and how far are they?

There are following attraction near to this property like :, Islands and Protected Areas of the Gulf of California - 0.2 km / 0.1 mi, Playa Brujas - 0.2 km / 0.1 mi, Punta Camaron Beach - 2.4 km / 1.5 mi, Sea Shell City Museum - 2.6 km / 1.6 mi, Islas de Mazatlan Ecological Reserve - 2.7 km / 1.7 mi, El Cid Country Club Golf Course - 3.1 km / 1.9 mi, Bula - 3.2 km / 2 mi, MonteCarlo Casino - 3.2 km / 2 mi, Casino del Rey - 3.2 km / 2 mi, Monument to the Family - 3.5 km / 2.2 mi, Caverna del Diablo - 3.7 km / 2.3 mi, The Mazatlan Malecón - 3.7 km / 2.3 mi, Galerias Mazatlan - 3.7 km / 2.3 mi, Pacific Golf Center - 4.3 km / 2.6 mi, Cerritos Beach - 4.4 km / 2.8 mi, , The preferred airport for Star Palace Hotel is General Rafael Buelna Intl. Airport (MZT) - 26.2 km / 16.3 mi.

What entertainment options are available at Star Palace Hotel?

The property offers entertainment options such as: Number of outdoor pools - 1, Number of poolside bars - 1, Pool sun loungers, Pool umbrellas, Swimming pool, Terrace.

Is Star Palace Hotel accessible for guests with disabilities?

Accessibility information is not clearly specified**. Please contact the property directly for details.

Is daily housekeeping service included during a stay at Star Palace Hotel?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Star Palace Hotel provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Star Palace Hotel follow a non-smoking policy?

The following room categories at Star Palace Hotel follow a non-smoking policy: Standard Room, Standard Room, 2 Double Beds, Standard Room, 2 Double Beds, No view, Standard Room, Ocean View. For more details, please contact the reception.

What are the different types of room categories offered at Star Palace Hotel?

The property offers the following room categories: Standard Room, Standard Room, 2 Double Beds, Standard Room, 2 Double Beds, No view, Standard Room, Ocean View.

Does Star Palace Hotel provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Star Palace Hotel?

The preferred airport for Star Palace Hotel is General Rafael Buelna Intl. Airport (MZT) - 26.2 km / 16.3 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Star Palace Hotel?

The following room types offer family-friendly options like cribs or rollaway beds: Standard Room, 2 Double Beds, Standard Room, Ocean View, Standard Room, Standard Room, 2 Double Beds, No view.

What languages are spoken by the staff at Star Palace Hotel?

Languages spoken by staff include: English, Spanish.

Does Star Palace Hotel offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Star Palace Hotel include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Star Palace Hotel?

Elevator or lift is available for guest convenience.

Is a pool available at Star Palace Hotel, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at Star Palace Hotel?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Star Palace Hotel?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Star Palace Hotel?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Star Palace Hotel offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a designated smoking lounge or area at Star Palace Hotel?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at Star Palace Hotel?

The check-in process includes multilingual support for guest convenience.

Does Star Palace Hotel provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a sundeck or sunbathing area at Star Palace Hotel?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.