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Photo gallery for Sheraton Surabaya Hotel and Towers showing 186 images of the property

Summary

Sheraton Surabaya Hotel and Towers, a 5-star hotel in Surabaya, is an excellent choice for both leisure and business travelers. Strategically located near Tunjungan Plaza, this magnificent hotel offers easy access to the city's major attractions, shopping malls, and business districts. The Sheraton Surabaya Hotel and Towers boasts a wide array of world-class amenities designed to cater to the diverse needs and preferences of its guests.

Highlights

  • Full-service spa
  • Ballroom
  • Tennis on site
  • Spa treatment room(s)
  • Wedding services

Property Description

Near Tunjungan Plaza. With a stay at Sheraton Surabaya Hotel and Towers, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 0.8 mi (1.3 km) from BG Junction and 1.6 mi (2.6 km) from Taman Hiburan Rakyat.Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and shopping on site.Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 441 square feet (41 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Tunjungan Plaza - 0.1 km / 0.1 mi
Grahadi - 0.9 km / 0.6 mi
Joko Dolog Statue - 1.1 km / 0.7 mi
Surabaya Youth Center - 1.2 km / 0.7 mi
BG Junction - 1.3 km / 0.8 mi
Sharp Bamboo Monument - 1.5 km / 0.9 mi
Taman Hiburan Rakyat - 1.5 km / 0.9 mi
Balai Pemuda - 1.5 km / 1 mi
Surabaya Plaza Shopping Mall - 1.6 km / 1 mi
Grand City Surabaya - 1.7 km / 1.1 mi
Submarine Monument - 1.8 km / 1.1 mi
World Trade Centre - 1.9 km / 1.2 mi
Old City - 2.2 km / 1.4 mi
Masjid al Akbar - 2.2 km / 1.4 mi
Arab Quarter - 2.2 km / 1.4 mi

The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 19.9 km / 12.4 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa treatment room(s)
  • Accessible Wheelchair
    • Wheelchair accessible
  • Swimming Pool
    • Access to nearby outdoor pool
    • Children's pool
  • Others
    • 24-hour front desk
    • 24-hour pool access
    • Accessible airport shuttle

Please update your search criteria to see the available rooms plans.

Property Description

Near Tunjungan Plaza. With a stay at Sheraton Surabaya Hotel and Towers, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 0.8 mi (1.3 km) from BG Junction and 1.6 mi (2.6 km) from Taman Hiburan Rakyat.Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and shopping on site.Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 441 square feet (41 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Tunjungan Plaza - 0.1 km / 0.1 mi
Grahadi - 0.9 km / 0.6 mi
Joko Dolog Statue - 1.1 km / 0.7 mi
Surabaya Youth Center - 1.2 km / 0.7 mi
BG Junction - 1.3 km / 0.8 mi
Sharp Bamboo Monument - 1.5 km / 0.9 mi
Taman Hiburan Rakyat - 1.5 km / 0.9 mi
Balai Pemuda - 1.5 km / 1 mi
Surabaya Plaza Shopping Mall - 1.6 km / 1 mi
Grand City Surabaya - 1.7 km / 1.1 mi
Submarine Monument - 1.8 km / 1.1 mi
World Trade Centre - 1.9 km / 1.2 mi
Old City - 2.2 km / 1.4 mi
Masjid al Akbar - 2.2 km / 1.4 mi
Arab Quarter - 2.2 km / 1.4 mi

The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 19.9 km / 12.4 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 19 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Minimum Age: 19

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately IDR 340000 per person
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 786500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • 24-hour pool access
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

FAQs

What are the check-in and check-out times at Sheraton Surabaya Hotel and Towers?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Sheraton Surabaya Hotel and Towers?

The minimum check-in age is 19 years.

Where is Sheraton Surabaya Hotel and Towers located?

With a stay at Sheraton Surabaya Hotel and Towers, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 0.8 mi (1.3 km) from BG Junction and 1.6 mi (2.6 km) from Taman Hiburan Rakyat.

Is luggage storage available at Sheraton Surabaya Hotel and Towers for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Sheraton Surabaya Hotel and Towers, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Sheraton Surabaya Hotel and Towers offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Sheraton Surabaya Hotel and Towers?

Pets are not allowed at Sheraton Surabaya Hotel and Towers.

Are there any specific rules, restrictions, or extra charges for bringing pets to Sheraton Surabaya Hotel and Towers?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Sheraton Surabaya Hotel and Towers?

The property provides kitchen amenities such as: cookware, kitchen, microwave, refrigerator.

Are linens, towels, or toiletries included at Sheraton Surabaya Hotel and Towers?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Sheraton Surabaya Hotel and Towers, and how far are they?

There are following attraction near to this property like :, Tunjungan Plaza - 0.1 km / 0.1 mi, Grahadi - 0.9 km / 0.6 mi, Joko Dolog Statue - 1.1 km / 0.7 mi, Surabaya Youth Center - 1.2 km / 0.7 mi, BG Junction - 1.3 km / 0.8 mi, Sharp Bamboo Monument - 1.5 km / 0.9 mi, Taman Hiburan Rakyat - 1.5 km / 0.9 mi, Balai Pemuda - 1.5 km / 1 mi, Surabaya Plaza Shopping Mall - 1.6 km / 1 mi, Grand City Surabaya - 1.7 km / 1.1 mi, Submarine Monument - 1.8 km / 1.1 mi, World Trade Centre - 1.9 km / 1.2 mi, Old City - 2.2 km / 1.4 mi, Masjid al Akbar - 2.2 km / 1.4 mi, Arab Quarter - 2.2 km / 1.4 mi, , The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 19.9 km / 12.4 mi.

What entertainment options are available at Sheraton Surabaya Hotel and Towers?

The property offers entertainment options such as: 24-hour pool access, Access to nearby outdoor pool, Children's games, Children's pool, Garden, Number of outdoor pools - 1, Pool sun loungers, Pool umbrellas, Rooftop garden, Terrace, Vegetable garden, Wheelchair-accessible pool.

Is Sheraton Surabaya Hotel and Towers accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Sheraton Surabaya Hotel and Towers offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Sheraton Surabaya Hotel and Towers?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Sheraton Surabaya Hotel and Towers provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Sheraton Surabaya Hotel and Towers follow a non-smoking policy?

The following room categories at Sheraton Surabaya Hotel and Towers follow a non-smoking policy: Club Suite, 2 Bedrooms, Non Smoking, Junior Suite, 1 Bedroom, Non Smoking, Presidential Suite, 1 King Bed, Non Smoking, Royal Suite, 1 Bedroom, Non Smoking. For more details, please contact the reception.

Are there specific room categories at Sheraton Surabaya Hotel and Towers that allow smoking?

The following room categories at Sheraton Surabaya Hotel and Towers may include smoking-allowed rooms: Classic Apartment, 1 Bedroom, Classic Apartment, 2 Bedrooms, Classic Apartment, 3 Bedrooms, Club Room, 1 King Bed, Club Room, 2 Double Beds, Deluxe Room, 1 King Bed, Deluxe Room, 2 Double Beds, Executive Suite, 1 Bedroom, Premium Room, 1 King Bed, Premium Room, 2 Double Beds. Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at Sheraton Surabaya Hotel and Towers?

The property offers the following room categories: Classic Apartment, 1 Bedroom, Classic Apartment, 2 Bedrooms, Classic Apartment, 3 Bedrooms, Club Room, 1 King Bed, Club Room, 2 Double Beds, Club Suite, 2 Bedrooms, Non Smoking, Deluxe Room, 1 King Bed, Deluxe Room, 2 Double Beds, Executive Suite, 1 Bedroom, Junior Suite, 1 Bedroom, Non Smoking, Premium Room, 1 King Bed, Premium Room, 2 Double Beds, Presidential Suite, 1 King Bed, Non Smoking, Royal Suite, 1 Bedroom, Non Smoking.

Does Sheraton Surabaya Hotel and Towers provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Sheraton Surabaya Hotel and Towers?

The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 19.9 km / 12.4 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Sheraton Surabaya Hotel and Towers?

The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Room, 2 Double Beds, Deluxe Room, 1 King Bed, Executive Suite, 1 Bedroom, Junior Suite, 1 Bedroom, Non Smoking, Classic Apartment, 3 Bedrooms, Classic Apartment, 2 Bedrooms, Club Suite, 2 Bedrooms, Non Smoking, Classic Apartment, 1 Bedroom, Club Room, 2 Double Beds, Club Room, 1 King Bed, Premium Room, 2 Double Beds, Presidential Suite, 1 King Bed, Non Smoking, Premium Room, 1 King Bed, Royal Suite, 1 Bedroom, Non Smoking.

Is Sheraton Surabaya Hotel and Towers a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Sheraton Surabaya Hotel and Towers?

Languages spoken by staff include: English, Indonesian.

Does Sheraton Surabaya Hotel and Towers offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Sheraton Surabaya Hotel and Towers include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Sheraton Surabaya Hotel and Towers?

Elevator or lift is available for guest convenience.

Does Sheraton Surabaya Hotel and Towers offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Sheraton Surabaya Hotel and Towers, and what types of pools are offered?

Yes, the property features 2 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Sheraton Surabaya Hotel and Towers?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Sheraton Surabaya Hotel and Towers?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at Sheraton Surabaya Hotel and Towers?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Sheraton Surabaya Hotel and Towers offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are snacks or light refreshments provided to guests on arrival?

Guests may enjoy light snacks or refreshments when they arrive.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Does Sheraton Surabaya Hotel and Towers have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Is there a designated smoking lounge or area at Sheraton Surabaya Hotel and Towers?

A separate smoking area is provided for guest convenience.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is the check-in process multilingual at Sheraton Surabaya Hotel and Towers?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Sheraton Surabaya Hotel and Towers eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Sheraton Surabaya Hotel and Towers provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a water dispenser or refill station available at Sheraton Surabaya Hotel and Towers?

Water refill stations or dispensers are available to help guests stay hydrated.

Does Sheraton Surabaya Hotel and Towers provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Is there a sundeck or sunbathing area at Sheraton Surabaya Hotel and Towers?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.