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Photo gallery for Platinum Hotel Tunjungan Surabaya showing 112 images of the property

Summary

Welcome to the Platinum Hotel Tunjungan, a 4.0-star hotel in the heart of Surabaya. Our Hotel is located near Tunjungan Plaza, providing easy access to shopping, dining and entertainment. Amenities at the Platinum Hotel Tunjungan include a 24-hour front desk, accessible airport shuttle, babysitting or childcare services, a banquet hall, bicycle parking, and support for various languages including Indonesian and English.

Highlights

  • Full-service spa
  • Spa treatment room(s)
  • Proposal/romance packages available
  • Free valet parking
  • Babysitting or childcare (free)

Property Description

Near Tunjungan Plaza. A stay at Platinum Hotel Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Tunjungan Plaza - 0.7 km / 0.4 mi
BG Junction - 0.7 km / 0.4 mi
Grahadi - 0.9 km / 0.6 mi
Joko Dolog Statue - 1 km / 0.6 mi
Taman Hiburan Rakyat - 1.2 km / 0.7 mi
Surabaya Youth Center - 1.2 km / 0.8 mi
Old City - 1.4 km / 0.9 mi
Masjid al Akbar - 1.4 km / 0.9 mi
Arab Quarter - 1.4 km / 0.9 mi
Sharp Bamboo Monument - 1.5 km / 0.9 mi
Grand City Surabaya - 1.5 km / 0.9 mi
Balai Pemuda - 1.5 km / 1 mi
Heroic Monument - 1.6 km / 1 mi
Surabaya Grand Mosque - 1.6 km / 1 mi
Surabaya Plaza Shopping Mall - 1.7 km / 1 mi

The preferred airport for Platinum Hotel Tunjungan Surabaya is Surabaya (SUB-Juanda) - 19.2 km / 11.9 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Others
    • 24-hour front desk
    • Accessible airport shuttle
    • Babysitting or childcare
    • Babysitting or childcare (free)
    • Banquet hall
    • Bicycle parking available
    • Bicycle rentals on site

Please update your search criteria to see the available rooms plans.

Property Description

Near Tunjungan Plaza. A stay at Platinum Hotel Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Tunjungan Plaza - 0.7 km / 0.4 mi
BG Junction - 0.7 km / 0.4 mi
Grahadi - 0.9 km / 0.6 mi
Joko Dolog Statue - 1 km / 0.6 mi
Taman Hiburan Rakyat - 1.2 km / 0.7 mi
Surabaya Youth Center - 1.2 km / 0.8 mi
Old City - 1.4 km / 0.9 mi
Masjid al Akbar - 1.4 km / 0.9 mi
Arab Quarter - 1.4 km / 0.9 mi
Sharp Bamboo Monument - 1.5 km / 0.9 mi
Grand City Surabaya - 1.5 km / 0.9 mi
Balai Pemuda - 1.5 km / 1 mi
Heroic Monument - 1.6 km / 1 mi
Surabaya Grand Mosque - 1.6 km / 1 mi
Surabaya Plaza Shopping Mall - 1.7 km / 1 mi

The preferred airport for Platinum Hotel Tunjungan Surabaya is Surabaya (SUB-Juanda) - 19.2 km / 11.9 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

FAQs

What are the check-in and check-out times at Platinum Hotel Tunjungan Surabaya?

Check-in is available from 2:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Platinum Hotel Tunjungan Surabaya?

The minimum check-in age is 18 years.

Where is Platinum Hotel Tunjungan Surabaya located?

A stay at Platinum Hotel Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.

Is luggage storage available at Platinum Hotel Tunjungan Surabaya for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Platinum Hotel Tunjungan Surabaya, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Platinum Hotel Tunjungan Surabaya offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Platinum Hotel Tunjungan Surabaya?

Pets are not allowed at Platinum Hotel Tunjungan Surabaya.

Are there any specific rules, restrictions, or extra charges for bringing pets to Platinum Hotel Tunjungan Surabaya?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Platinum Hotel Tunjungan Surabaya?

The property provides kitchen amenities such as: dishwasher, kitchen, kitchenette, microwave, refrigerator, stovetop.

Are linens, towels, or toiletries included at Platinum Hotel Tunjungan Surabaya?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Platinum Hotel Tunjungan Surabaya, and how far are they?

There are following attraction near to this property like :, Tunjungan Plaza - 0.7 km / 0.4 mi, BG Junction - 0.7 km / 0.4 mi, Grahadi - 0.9 km / 0.6 mi, Joko Dolog Statue - 1 km / 0.6 mi, Taman Hiburan Rakyat - 1.2 km / 0.7 mi, Surabaya Youth Center - 1.2 km / 0.8 mi, Old City - 1.4 km / 0.9 mi, Masjid al Akbar - 1.4 km / 0.9 mi, Arab Quarter - 1.4 km / 0.9 mi, Sharp Bamboo Monument - 1.5 km / 0.9 mi, Grand City Surabaya - 1.5 km / 0.9 mi, Balai Pemuda - 1.5 km / 1 mi, Heroic Monument - 1.6 km / 1 mi, Surabaya Grand Mosque - 1.6 km / 1 mi, Surabaya Plaza Shopping Mall - 1.7 km / 1 mi, , The preferred airport for Platinum Hotel Tunjungan Surabaya is Surabaya (SUB-Juanda) - 19.2 km / 11.9 mi.

What entertainment options are available at Platinum Hotel Tunjungan Surabaya?

The property offers entertainment options such as: Number of outdoor pools - 2, Outdoor entertainment area, Terrace.

Is Platinum Hotel Tunjungan Surabaya accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Platinum Hotel Tunjungan Surabaya offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Does Platinum Hotel Tunjungan Surabaya provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Platinum Hotel Tunjungan Surabaya follow a non-smoking policy?

The following room categories at Platinum Hotel Tunjungan Surabaya follow a non-smoking policy: Business Double Room, Business Twin Room, Deluxe Double Room, Deluxe Twin Room, Executive Double Room, Family Double Room, Junior Double Room. For more details, please contact the reception.

What are the different types of room categories offered at Platinum Hotel Tunjungan Surabaya?

The property offers the following room categories: Business Double Room, Business Twin Room, Deluxe Double Room, Deluxe Twin Room, Executive Double Room, Family Double Room, Junior Double Room.

Does Platinum Hotel Tunjungan Surabaya provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Platinum Hotel Tunjungan Surabaya?

The preferred airport for Platinum Hotel Tunjungan Surabaya is Surabaya (SUB-Juanda) - 19.2 km / 11.9 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Platinum Hotel Tunjungan Surabaya?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Twin Room, Junior Double Room, Business Double Room, Business Twin Room, Deluxe Double Room, Executive Double Room, Family Double Room.

Is Platinum Hotel Tunjungan Surabaya a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Platinum Hotel Tunjungan Surabaya?

Languages spoken by staff include: English, Indonesian.

Does Platinum Hotel Tunjungan Surabaya offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Platinum Hotel Tunjungan Surabaya?

Elevator or lift is available for guest convenience.

Does Platinum Hotel Tunjungan Surabaya offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Platinum Hotel Tunjungan Surabaya, and what types of pools are offered?

Yes, the property features 2 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Platinum Hotel Tunjungan Surabaya?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Platinum Hotel Tunjungan Surabaya?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at Platinum Hotel Tunjungan Surabaya?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Platinum Hotel Tunjungan Surabaya offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are guests offered complimentary welcome drinks on arrival?

Guests are welcomed with a complimentary drink upon arrival.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a designated smoking lounge or area at Platinum Hotel Tunjungan Surabaya?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at Platinum Hotel Tunjungan Surabaya?

The check-in process includes multilingual support for guest convenience.