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Photo gallery for Palm Park Hotel Surabaya showing 26 images of the property

Summary

Experience the warmth of Indonesian hospitality at Palm Park Hotel Surabaya. Conveniently located near Tunjungan Plaza, our 3.5-star hotel offers a range of amenities including a 24-hour front desk, arcade/game room, art gallery on site, ballroom, banquet hall, and breakfast available (surcharge). With languages such as Indonesian and English spoken, our disability friendly hotel welcomes all guests. Stay with us and create unforgettable memories in Surabaya.

Highlights

  • Ballroom
  • Arcade/game room
  • Concierge services
  • 24-hour front desk
  • Luggage storage

Property Description

Near Tunjungan Plaza. With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.Distances are displayed to the nearest 0.1 mile and kilometer.

Gelora 10 November Stadium - 0.5 km / 0.3 mi
Cheng Hoo Mosque - 1.6 km / 1 mi
ITC Surabaya Mega Grosir - 2 km / 1.2 mi
Taman Hiburan Rakyat - 2.2 km / 1.4 mi
Grand City Surabaya - 2.2 km / 1.4 mi
Pasar Atum Mall - 2.4 km / 1.5 mi
Old City - 2.5 km / 1.5 mi
Masjid al Akbar - 2.5 km / 1.5 mi
Arab Quarter - 2.5 km / 1.5 mi
Surabaya Grand Mosque - 2.6 km / 1.6 mi
Heroic Monument - 2.6 km / 1.6 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 2.8 km / 1.7 mi
Gereja Perawan Maria Tak Berdosa - 2.8 km / 1.8 mi
Surabaya Youth Center - 3 km / 1.8 mi
Submarine Monument - 3.1 km / 1.9 mi

The nearest major airport is Surabaya (SUB-Juanda) - 21.4 km / 13.3 mi

Amenities

  • Others
    • 24-hour front desk
    • Arcade/game room
    • Art gallery on site
    • Ballroom
    • Banquet hall
    • Breakfast available (surcharge)
    • Coffee/tea in common areas
    • Concierge services
    • Designated smoking areas
    • Elevator
    • Laundry facilities

Locations

Please update your search criteria to see the available rooms plans.

Property Description

Near Tunjungan Plaza. With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.Distances are displayed to the nearest 0.1 mile and kilometer.

Gelora 10 November Stadium - 0.5 km / 0.3 mi
Cheng Hoo Mosque - 1.6 km / 1 mi
ITC Surabaya Mega Grosir - 2 km / 1.2 mi
Taman Hiburan Rakyat - 2.2 km / 1.4 mi
Grand City Surabaya - 2.2 km / 1.4 mi
Pasar Atum Mall - 2.4 km / 1.5 mi
Old City - 2.5 km / 1.5 mi
Masjid al Akbar - 2.5 km / 1.5 mi
Arab Quarter - 2.5 km / 1.5 mi
Surabaya Grand Mosque - 2.6 km / 1.6 mi
Heroic Monument - 2.6 km / 1.6 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 2.8 km / 1.7 mi
Gereja Perawan Maria Tak Berdosa - 2.8 km / 1.8 mi
Surabaya Youth Center - 3 km / 1.8 mi
Submarine Monument - 3.1 km / 1.9 mi

The nearest major airport is Surabaya (SUB-Juanda) - 21.4 km / 13.3 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To 10:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Special Instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
Minimum Age: 17

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
  • Self parking fee: IDR 6000 per day
  • Early check-in fee: IDR 250000 (subject to availability)
  • Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
  • Late check-out fee: IDR 250000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • No pets and no service animals are allowed at this property.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

FAQs

What are the check-in and check-out times at Palm Park Hotel Surabaya?

Check-in is available from 2:00 PM to 10:00 PM, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Palm Park Hotel Surabaya?

The minimum check-in age is 17 years.

Where is Palm Park Hotel Surabaya located?

With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.

Is luggage storage available at Palm Park Hotel Surabaya for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Palm Park Hotel Surabaya, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Palm Park Hotel Surabaya offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Palm Park Hotel Surabaya?

Pets are not allowed at Palm Park Hotel Surabaya.

Are there any specific rules, restrictions, or extra charges for bringing pets to Palm Park Hotel Surabaya?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Palm Park Hotel Surabaya?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Palm Park Hotel Surabaya, and how far are they?

There are following attraction near to this property like :, Gelora 10 November Stadium - 0.5 km / 0.3 mi, Cheng Hoo Mosque - 1.6 km / 1 mi, ITC Surabaya Mega Grosir - 2 km / 1.2 mi, Taman Hiburan Rakyat - 2.2 km / 1.4 mi, Grand City Surabaya - 2.2 km / 1.4 mi, Pasar Atum Mall - 2.4 km / 1.5 mi, Old City - 2.5 km / 1.5 mi, Masjid al Akbar - 2.5 km / 1.5 mi, Arab Quarter - 2.5 km / 1.5 mi, Heroic Monument - 2.6 km / 1.6 mi, Surabaya Grand Mosque - 2.6 km / 1.6 mi, Rumah Sakit Umum Daerah Dr. Soetomo - 2.8 km / 1.7 mi, Kertopaten Night Market - 2.8 km / 1.8 mi, Gereja Perawan Maria Tak Berdosa - 2.8 km / 1.8 mi, Surabaya Youth Center - 3 km / 1.8 mi, , The nearest major airport is Surabaya (SUB-Juanda) - 21.4 km / 13.3 mi.

What entertainment options are available at Palm Park Hotel Surabaya?

The property offers entertainment options such as: Arcade/game room.

Is Palm Park Hotel Surabaya accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Palm Park Hotel Surabaya offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Palm Park Hotel Surabaya?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Palm Park Hotel Surabaya provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Palm Park Hotel Surabaya follow a non-smoking policy?

The following room categories at Palm Park Hotel Surabaya follow a non-smoking policy: Deluxe Double Room, Deluxe Triple Room, Deluxe Twin Room, Smart Room, Suite. For more details, please contact the reception.

Are there specific room categories at Palm Park Hotel Surabaya that allow smoking?

The following room categories at Palm Park Hotel Surabaya may include smoking-allowed rooms: Deluxe Double Room, Deluxe Twin Room. Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at Palm Park Hotel Surabaya?

The property offers the following room categories: Deluxe Double Room, Deluxe Triple Room, Deluxe Twin Room, Smart Room, Suite.

Does Palm Park Hotel Surabaya provide 24-hour front desk service?

24-hour front desk service is available.

Is Palm Park Hotel Surabaya a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Palm Park Hotel Surabaya?

Languages spoken by staff include: English, Indonesian.

Does Palm Park Hotel Surabaya offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Palm Park Hotel Surabaya?

Elevator or lift is available for guest convenience.

Does Palm Park Hotel Surabaya offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities.

Is there a business center or work-friendly space available at Palm Park Hotel Surabaya?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at Palm Park Hotel Surabaya?

Event facilities such as banquet halls or party areas are available for special occasions.

Does Palm Park Hotel Surabaya offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Are there vending machines for snacks or beverages on site?

Guests can access snacks or drinks from vending machines available on site.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a designated smoking lounge or area at Palm Park Hotel Surabaya?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at Palm Park Hotel Surabaya?

The check-in process includes multilingual support for guest convenience.