5697357
Photo gallery for GRAND EMPIRE PALACE HOTEL showing 70 images of the property

Summary

Step into the grandeur of GRAND EMPIRE PALACE HOTEL, located in Surabaya near Tunjungan Plaza. With a 3-star rating and a range of amenities including a 24-hour front desk, breakfast (surcharge), coffee/tea in common areas, concierge services, conference center, couples/private dining, free reception, free WiFi, and more, this hotel is the perfect choice for both leisure and business travelers. The languages spoken at the hotel include Indonesian and English.

Highlights

  • Free reception
  • Concierge services
  • Conference center
  • 24-hour front desk
  • Luggage storage

Property Description

Near Tunjungan Plaza. GRAND EMPIRE PALACE HOTEL is in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This hotel is 1 mi (1.6 km) from Grahadi and 1 mi (1.6 km) from Taman Hiburan Rakyat.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Event facilities at this hotel consist of a conference center and 25 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 186 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

BG Junction - 0.3 km / 0.2 mi
Tunjungan Plaza - 0.8 km / 0.5 mi
Heroic Monument - 1.5 km / 0.9 mi
Surabaya Grand Mosque - 1.5 km / 0.9 mi
Old City - 1.5 km / 0.9 mi
Masjid al Akbar - 1.5 km / 0.9 mi
Arab Quarter - 1.5 km / 0.9 mi
Grahadi - 1.5 km / 0.9 mi
Joko Dolog Statue - 1.6 km / 1 mi
Taman Hiburan Rakyat - 1.7 km / 1.1 mi
Surabaya Youth Center - 1.8 km / 1.1 mi
Gereja Perawan Maria Tak Berdosa - 1.8 km / 1.1 mi
Cheng Hoo Mosque - 2.1 km / 1.3 mi
Sharp Bamboo Monument - 2.1 km / 1.3 mi
Balai Pemuda - 2.1 km / 1.3 mi

The nearest major airport is Surabaya (SUB-Juanda) - 20.2 km / 12.6 mi

Amenities

  • Others
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Change of towels (on request)
    • Coffee/tea in common areas
    • Concierge services
    • Couples/private dining
    • Free reception
    • Luggage storage
    • Number of coffee shops/cafes - 1
    • Number of meeting rooms - 25
    • Number of restaurants - 1

Locations

Please update your search criteria to see the available rooms plans.

Property Description

Near Tunjungan Plaza. GRAND EMPIRE PALACE HOTEL is in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This hotel is 1 mi (1.6 km) from Grahadi and 1 mi (1.6 km) from Taman Hiburan Rakyat.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Event facilities at this hotel consist of a conference center and 25 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 186 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

BG Junction - 0.3 km / 0.2 mi
Tunjungan Plaza - 0.8 km / 0.5 mi
Heroic Monument - 1.5 km / 0.9 mi
Surabaya Grand Mosque - 1.5 km / 0.9 mi
Old City - 1.5 km / 0.9 mi
Masjid al Akbar - 1.5 km / 0.9 mi
Arab Quarter - 1.5 km / 0.9 mi
Grahadi - 1.5 km / 0.9 mi
Joko Dolog Statue - 1.6 km / 1 mi
Taman Hiburan Rakyat - 1.7 km / 1.1 mi
Surabaya Youth Center - 1.8 km / 1.1 mi
Gereja Perawan Maria Tak Berdosa - 1.8 km / 1.1 mi
Cheng Hoo Mosque - 2.1 km / 1.3 mi
Sharp Bamboo Monument - 2.1 km / 1.3 mi
Balai Pemuda - 2.1 km / 1.3 mi

The nearest major airport is Surabaya (SUB-Juanda) - 20.2 km / 12.6 mi

Property Rules

Check-In

Check-in time: From 12:00 PM To 2:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash

Special Instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for cooked-to-order breakfast: approximately IDR 100000 for adults and IDR 100000 for children
  • Self parking fee: IDR 10000 per stay
  • Rollaway bed fee: IDR 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

FAQs

What are the check-in and check-out times at GRAND EMPIRE PALACE HOTEL?

Check-in is available from 12:00 PM to 2:00 PM, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at GRAND EMPIRE PALACE HOTEL?

The minimum check-in age is 18 years.

Where is GRAND EMPIRE PALACE HOTEL located?

GRAND EMPIRE PALACE HOTEL is in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This hotel is 1 mi (1.6 km) from Grahadi and 1 mi (1.6 km) from Taman Hiburan Rakyat.

Is luggage storage available at GRAND EMPIRE PALACE HOTEL for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at GRAND EMPIRE PALACE HOTEL, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does GRAND EMPIRE PALACE HOTEL offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at GRAND EMPIRE PALACE HOTEL?

Pets are not allowed at GRAND EMPIRE PALACE HOTEL.

Are there any specific rules, restrictions, or extra charges for bringing pets to GRAND EMPIRE PALACE HOTEL?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at GRAND EMPIRE PALACE HOTEL?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near GRAND EMPIRE PALACE HOTEL, and how far are they?

There are following attraction near to this property like :, BG Junction - 0.3 km / 0.2 mi, Tunjungan Plaza - 0.8 km / 0.5 mi, Heroic Monument - 1.5 km / 0.9 mi, Surabaya Grand Mosque - 1.5 km / 0.9 mi, Old City - 1.5 km / 0.9 mi, Masjid al Akbar - 1.5 km / 0.9 mi, Arab Quarter - 1.5 km / 0.9 mi, Grahadi - 1.5 km / 0.9 mi, Joko Dolog Statue - 1.6 km / 1 mi, Taman Hiburan Rakyat - 1.7 km / 1.1 mi, Surabaya Youth Center - 1.8 km / 1.1 mi, Gereja Perawan Maria Tak Berdosa - 1.8 km / 1.1 mi, Cheng Hoo Mosque - 2.1 km / 1.3 mi, Sharp Bamboo Monument - 2.1 km / 1.3 mi, Balai Pemuda - 2.1 km / 1.3 mi, , The nearest major airport is Surabaya (SUB-Juanda) - 20.2 km / 12.6 mi.

Is GRAND EMPIRE PALACE HOTEL accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Does GRAND EMPIRE PALACE HOTEL offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at GRAND EMPIRE PALACE HOTEL?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does GRAND EMPIRE PALACE HOTEL provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at GRAND EMPIRE PALACE HOTEL follow a non-smoking policy?

The following room categories at GRAND EMPIRE PALACE HOTEL follow a non-smoking policy: Deluxe Room, Deluxe Twin Room, Family Room, Superior Room. For more details, please contact the reception.

What are the different types of room categories offered at GRAND EMPIRE PALACE HOTEL?

The property offers the following room categories: Deluxe Room, Deluxe Twin Room, Family Room, Superior Room.

Does GRAND EMPIRE PALACE HOTEL provide 24-hour front desk service?

24-hour front desk service is available.

Are baby cribs, babysitting services, childcare, or extra beds available at GRAND EMPIRE PALACE HOTEL?

The following room types offer family-friendly options like cribs or rollaway beds: Superior Room, Deluxe Room, Deluxe Twin Room, Family Room.

Is GRAND EMPIRE PALACE HOTEL a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at GRAND EMPIRE PALACE HOTEL?

Languages spoken by staff include: Indonesian.

Does GRAND EMPIRE PALACE HOTEL offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there a business center or work-friendly space available at GRAND EMPIRE PALACE HOTEL?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at GRAND EMPIRE PALACE HOTEL?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does GRAND EMPIRE PALACE HOTEL offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is the check-in process multilingual at GRAND EMPIRE PALACE HOTEL?

The check-in process includes multilingual support for guest convenience.