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Photo gallery for Four Points by Sheraton Surabaya, Tunjungan Plaza showing 146 images of the property

Summary

Four Points by Sheraton Surabaya, conveniently located at Tunjungan Plaza, offers a comfortable stay for both leisure and business travelers. With a star rating of 4.0, this hotel provides excellent amenities including 24-hour fitness facilities, a 24-hour front desk, accessible airport shuttle services, and much more. The hotel is also disability friendly and offers services in Indonesian and English languages.

Highlights

  • Ballroom
  • Wedding services
  • Concierge services
  • Business center
  • Multilingual staff

Property Description

Near Tunjungan Plaza. With a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 7 minutes by foot from Grahadi. This hotel is 0.7 mi (1.1 km) from BG Junction and 1.5 mi (2.4 km) from Taman Hiburan Rakyat.Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.Enjoy a meal at Le Petit Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 293 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Tunjungan Plaza - 0.1 km / 0.1 mi
Grahadi - 0.6 km / 0.4 mi
Joko Dolog Statue - 0.7 km / 0.4 mi
Surabaya Youth Center - 0.9 km / 0.5 mi
Sharp Bamboo Monument - 1.1 km / 0.7 mi
Balai Pemuda - 1.2 km / 0.7 mi
BG Junction - 1.2 km / 0.8 mi
Taman Hiburan Rakyat - 1.3 km / 0.8 mi
Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi
Grand City Surabaya - 1.4 km / 0.9 mi
Submarine Monument - 1.5 km / 0.9 mi
World Trade Centre - 1.5 km / 0.9 mi
Old City - 1.9 km / 1.2 mi
Masjid al Akbar - 1.9 km / 1.2 mi
Arab Quarter - 1.9 km / 1.2 mi

The preferred airport for Four Points by Sheraton Surabaya, Tunjungan Plaza is Surabaya (SUB-Juanda) - 19.7 km / 12.3 mi

Amenities

  • Swimming Pool
    • Access to nearby indoor pool
    • Children's pool
  • Others
    • 24-hour front desk
    • Accessible airport shuttle
    • At least 80% of all lighting comes from LEDs
    • ATM/banking
    • Ballroom
    • Banquet hall
    • Barbecue grill(s)
    • Biodegradable/compostable stirrers

Locations

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Property Description

Near Tunjungan Plaza. With a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 7 minutes by foot from Grahadi. This hotel is 0.7 mi (1.1 km) from BG Junction and 1.5 mi (2.4 km) from Taman Hiburan Rakyat.Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.Enjoy a meal at Le Petit Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 293 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Tunjungan Plaza - 0.1 km / 0.1 mi
Grahadi - 0.6 km / 0.4 mi
Joko Dolog Statue - 0.7 km / 0.4 mi
Surabaya Youth Center - 0.9 km / 0.5 mi
Sharp Bamboo Monument - 1.1 km / 0.7 mi
Balai Pemuda - 1.2 km / 0.7 mi
BG Junction - 1.2 km / 0.8 mi
Taman Hiburan Rakyat - 1.3 km / 0.8 mi
Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi
Grand City Surabaya - 1.4 km / 0.9 mi
Submarine Monument - 1.5 km / 0.9 mi
World Trade Centre - 1.5 km / 0.9 mi
Old City - 1.9 km / 1.2 mi
Masjid al Akbar - 1.9 km / 1.2 mi
Arab Quarter - 1.9 km / 1.2 mi

The preferred airport for Four Points by Sheraton Surabaya, Tunjungan Plaza is Surabaya (SUB-Juanda) - 19.7 km / 12.3 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Minimum Age: 17

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 490000 per person (one-way)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 665500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

FAQs

What are the check-in and check-out times at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Four Points by Sheraton Surabaya, Tunjungan Plaza?

The minimum check-in age is 17 years.

Where is Four Points by Sheraton Surabaya, Tunjungan Plaza located?

With a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 7 minutes by foot from Grahadi. This hotel is 0.7 mi (1.1 km) from BG Junction and 1.5 mi (2.4 km) from Taman Hiburan Rakyat.

Is luggage storage available at Four Points by Sheraton Surabaya, Tunjungan Plaza for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Four Points by Sheraton Surabaya, Tunjungan Plaza, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Pets are not allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza.

Are there any specific rules, restrictions, or extra charges for bringing pets to Four Points by Sheraton Surabaya, Tunjungan Plaza?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Four Points by Sheraton Surabaya, Tunjungan Plaza, and how far are they?

There are following attraction near to this property like :, Tunjungan Plaza - 0.1 km / 0.1 mi, Grahadi - 0.6 km / 0.4 mi, Joko Dolog Statue - 0.7 km / 0.4 mi, Surabaya Youth Center - 0.9 km / 0.5 mi, Sharp Bamboo Monument - 1.1 km / 0.7 mi, Balai Pemuda - 1.2 km / 0.7 mi, BG Junction - 1.2 km / 0.8 mi, Taman Hiburan Rakyat - 1.3 km / 0.8 mi, Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi, Grand City Surabaya - 1.4 km / 0.9 mi, Submarine Monument - 1.5 km / 0.9 mi, World Trade Centre - 1.5 km / 0.9 mi, Old City - 1.9 km / 1.2 mi, Masjid al Akbar - 1.9 km / 1.2 mi, Arab Quarter - 1.9 km / 1.2 mi, , The preferred airport for Four Points by Sheraton Surabaya, Tunjungan Plaza is Surabaya (SUB-Juanda) - 19.7 km / 12.3 mi.

What entertainment options are available at Four Points by Sheraton Surabaya, Tunjungan Plaza?

The property offers entertainment options such as: Access to nearby indoor pool, Children's pool, Garden, Number of outdoor pools - 1, Pool sun loungers, Pool umbrellas, Rooftop garden, Television in common areas, Terrace, Vegetable garden, Wheelchair-accessible pool.

Is Four Points by Sheraton Surabaya, Tunjungan Plaza accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Four Points by Sheraton Surabaya, Tunjungan Plaza follow a non-smoking policy?

The following room categories at Four Points by Sheraton Surabaya, Tunjungan Plaza follow a non-smoking policy: Deluxe Room, 1 Double Bed, Room, 1 King Bed, Non Smoking, Room, 2 Double Beds, Non Smoking, Suite, 1 Bedroom, Non Smoking. For more details, please contact the reception.

What are the different types of room categories offered at Four Points by Sheraton Surabaya, Tunjungan Plaza?

The property offers the following room categories: Deluxe Room, 1 Double Bed, Room, 1 King Bed, Non Smoking, Room, 2 Double Beds, Non Smoking, Suite, 1 Bedroom, Non Smoking.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Four Points by Sheraton Surabaya, Tunjungan Plaza?

The preferred airport for Four Points by Sheraton Surabaya, Tunjungan Plaza is Surabaya (SUB-Juanda) - 19.7 km / 12.3 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Four Points by Sheraton Surabaya, Tunjungan Plaza?

The following room types offer family-friendly options like cribs or rollaway beds: Room, 1 King Bed, Non Smoking, Suite, 1 Bedroom, Non Smoking, Room, 1 King Bed, Non Smoking, Deluxe Room, 1 Double Bed, Room, 2 Double Beds, Non Smoking.

Is Four Points by Sheraton Surabaya, Tunjungan Plaza a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Languages spoken by staff include: English, Indonesian.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Elevator or lift is available for guest convenience.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Four Points by Sheraton Surabaya, Tunjungan Plaza, and what types of pools are offered?

Yes, the property features 1 indoor pool and 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at Four Points by Sheraton Surabaya, Tunjungan Plaza?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Four Points by Sheraton Surabaya, Tunjungan Plaza?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Is there a designated smoking lounge or area at Four Points by Sheraton Surabaya, Tunjungan Plaza?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at Four Points by Sheraton Surabaya, Tunjungan Plaza?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Four Points by Sheraton Surabaya, Tunjungan Plaza eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a water dispenser or refill station available at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Water refill stations or dispensers are available to help guests stay hydrated.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Is there a sundeck or sunbathing area at Four Points by Sheraton Surabaya, Tunjungan Plaza?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.