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Photo gallery for Raffles Shenzhen showing 158 images of the property

Summary

Discover the epitome of luxury and elegance at Raffles Shenzhen in the heart of Nanshan, Shenzhen. With a star rating of 4.5, this enchanting 4-story hotel offers 190 guest rooms and suites, along with a multitude of amenities designed to ensure your utmost comfort, enjoyment, and relaxation throughout your entire stay at our exceptional hotel. This stunning hotel offers a plethora of convenient and value-added amenities designed to cater to the diverse needs and preferences of all our esteemed guests.

Highlights

  • Full-service spa
  • Yoga classes/instruction on site
  • Spa treatment room(s)
  • Proposal/romance packages available
  • Free grocery shopping service

Property Description

In Shenzhen (Nanshan). With a stay at Raffles Shenzhen, you'll be centrally located in Shenzhen, within a 15-minute drive of Shenzhen Safari Park and Window of the World. This luxury hotel is 13.5 mi (21.8 km) from Luohu Port and 9.5 mi (15.4 km) from Coco Park Shopping Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.Enjoy Japanese cuisine at Kokoni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has facilities measuring 13455 square feet (1250 square meters), including conference space. Free self parking is available onsite.Make yourself at home in one of the 168 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers.Distances are displayed to the nearest 0.1 mile and kilometer.

Happy Coast - 1.8 km / 1.1 mi
MixC Shopping Mall - 1.9 km / 1.2 mi
Coastal City - 2.1 km / 1.3 mi
Shenzhen Bay Sports Center - 2.1 km / 1.3 mi
Shenzhen Bay - 2.2 km / 1.4 mi
Shenzhen Bay Park - 2.4 km / 1.5 mi
Shenzhen Bay Port - 2.6 km / 1.6 mi
Shenzhenwan Park - 2.6 km / 1.6 mi
Shenzhen University - 4 km / 2.5 mi
Xin'an Nantou Ancient City - 4.5 km / 2.8 mi
Shenzhenwan Science and Technology Ecological Garden - 4.4 km / 2.7 mi
Sea World - 7.4 km / 4.6 mi
Window of the World - 7.6 km / 4.7 mi
Mangrove Seashore Ecological Park - 7.8 km / 4.9 mi
Splendid China Folk Village - 8 km / 5 mi

The nearest airports are:
Shenzhen Intl. Airport (SZX) - 28.5 km / 17.7 mi
Hong Kong International Airport (HKG) - 32.4 km / 20.1 mi

The preferred airport for Raffles Shenzhen is Shenzhen Intl. Airport (SZX).

Amenities

  • Spa Services
    • Full-service spa
    • Spa treatment room(s)
  • Others
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • Bicycle rentals on site
    • Biodegradable/compostable stirrers
    • Biodegradable/compostable straws
    • Breakfast available (surcharge)
    • Bulk dispenser for toiletries
    • Change of bed sheets (on request)

Locations

Please update your search criteria to see the available rooms plans.

Property Description

In Shenzhen (Nanshan). With a stay at Raffles Shenzhen, you'll be centrally located in Shenzhen, within a 15-minute drive of Shenzhen Safari Park and Window of the World. This luxury hotel is 13.5 mi (21.8 km) from Luohu Port and 9.5 mi (15.4 km) from Coco Park Shopping Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.Enjoy Japanese cuisine at Kokoni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has facilities measuring 13455 square feet (1250 square meters), including conference space. Free self parking is available onsite.Make yourself at home in one of the 168 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers.Distances are displayed to the nearest 0.1 mile and kilometer.

Happy Coast - 1.8 km / 1.1 mi
MixC Shopping Mall - 1.9 km / 1.2 mi
Coastal City - 2.1 km / 1.3 mi
Shenzhen Bay Sports Center - 2.1 km / 1.3 mi
Shenzhen Bay - 2.2 km / 1.4 mi
Shenzhen Bay Park - 2.4 km / 1.5 mi
Shenzhen Bay Port - 2.6 km / 1.6 mi
Shenzhenwan Park - 2.6 km / 1.6 mi
Shenzhen University - 4 km / 2.5 mi
Xin'an Nantou Ancient City - 4.5 km / 2.8 mi
Shenzhenwan Science and Technology Ecological Garden - 4.4 km / 2.7 mi
Sea World - 7.4 km / 4.6 mi
Window of the World - 7.6 km / 4.7 mi
Mangrove Seashore Ecological Park - 7.8 km / 4.9 mi
Splendid China Folk Village - 8 km / 5 mi

The nearest airports are:
Shenzhen Intl. Airport (SZX) - 28.5 km / 17.7 mi
Hong Kong International Airport (HKG) - 32.4 km / 20.1 mi

The preferred airport for Raffles Shenzhen is Shenzhen Intl. Airport (SZX).

Property Rules

Check-In

Check-in time: 3:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special Instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

FAQs

What are the check-in and check-out times at Raffles Shenzhen?

Check-in begins at 3:00 PM, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Raffles Shenzhen?

The minimum check-in age is 18 years.

Where is Raffles Shenzhen located?

With a stay at Raffles Shenzhen, you'll be centrally located in Shenzhen, within a 15-minute drive of Window of the World and Shenzhen Convention and Exhibition Center. This luxury hotel is 8.3 mi (13.4 km) from Shenzhen Safari Park and 11 mi (17.8 km) from Huanggang Border Crossing.

Is luggage storage available at Raffles Shenzhen for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Raffles Shenzhen, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Raffles Shenzhen offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Raffles Shenzhen?

Pets are not allowed at Raffles Shenzhen.

Are there any specific rules, restrictions, or extra charges for bringing pets to Raffles Shenzhen?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Raffles Shenzhen?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Raffles Shenzhen, and how far are they?

There are following attraction near to this property like :, Happy Coast - 1.8 km / 1.1 mi, MixC Shopping Mall - 1.9 km / 1.2 mi, Coastal City - 2.1 km / 1.3 mi, Shenzhen Bay Sports Center - 2.1 km / 1.3 mi, Shenzhen Bay - 2.2 km / 1.4 mi, Shenzhen Bay Park - 2.4 km / 1.5 mi, Shenzhen Bay Port - 2.6 km / 1.6 mi, Shenzhenwan Park - 2.6 km / 1.6 mi, Shenzhen University - 4 km / 2.5 mi, Xin'an Nantou Ancient City - 4.5 km / 2.8 mi, Shenzhenwan Science and Technology Ecological Garden - 4.4 km / 2.7 mi, Sea World - 7.4 km / 4.6 mi, Window of the World - 7.6 km / 4.7 mi, Mangrove Seashore Ecological Park - 7.8 km / 4.9 mi, Splendid China Folk Village - 8 km / 5 mi, , The nearest airports are:, Shenzhen Intl. Airport (SZX) - 28.5 km / 17.7 mi, Hong Kong International Airport (HKG) - 32.4 km / 20.1 mi, , The preferred airport for Raffles Shenzhen is Shenzhen Intl. Airport (SZX).

What entertainment options are available at Raffles Shenzhen?

The property offers entertainment options such as: Number of indoor pools - 1, Terrace.

Is Raffles Shenzhen accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Raffles Shenzhen offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Raffles Shenzhen?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Raffles Shenzhen provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Raffles Shenzhen follow a non-smoking policy?

The following room categories at Raffles Shenzhen follow a non-smoking policy: Ambassador Suite, Deluxe King City View, Deluxe King Sea View, Deluxe Twin City View, Deluxe Twin Sea View, Junior Suite, Metropolitan Studio Bay View, Metropolitan Studio Park View, Premier King City View, Premier King Sea View, Raffles Suite, Suite, Sea View (Eiffel Tower View). For more details, please contact the reception.

What are the different types of room categories offered at Raffles Shenzhen?

The property offers the following room categories: Ambassador Suite, Deluxe King City View, Deluxe King Sea View, Deluxe Twin City View, Deluxe Twin Sea View, Junior Suite, Metropolitan Studio Bay View, Metropolitan Studio Park View, Premier King City View, Premier King Sea View, Raffles Suite, Suite, Sea View (Eiffel Tower View).

Does Raffles Shenzhen provide 24-hour front desk service?

Front desk service may be limited; guests are often greeted by the host upon arrival.

What are the nearest major airports and how far are they from Raffles Shenzhen?

The nearest airports are: Shenzhen Intl. Airport (SZX) - 28.5 km / 17.7 mi, Hong Kong International Airport (HKG) - 32.4 km / 20.1 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Raffles Shenzhen?

The following room types offer family-friendly options like cribs or rollaway beds: Suite, Sea View (Eiffel Tower View), Metropolitan Studio Bay View, Raffles Suite, Deluxe Twin Sea View, Metropolitan Studio Park View, Ambassador Suite, Deluxe Twin City View, Premier King Sea View, Deluxe King City View, Deluxe King Sea View, Junior Suite, Premier King City View.

Is Raffles Shenzhen a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Raffles Shenzhen?

Languages spoken by staff include: Chinese (Cantonese), Chinese (Mandarin), English, Japanese.

Does Raffles Shenzhen offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Raffles Shenzhen?

Elevator or lift is available for guest convenience.

Does Raffles Shenzhen offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Raffles Shenzhen, and what types of pools are offered?

Yes, the property features 1 indoor pool for guest enjoyment.

Is there a fitness center or gym available at Raffles Shenzhen?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Raffles Shenzhen?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Raffles Shenzhen?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Raffles Shenzhen?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Raffles Shenzhen offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Does the property offer local performances or cultural art experiences?

Guests may enjoy live cultural performances or local art experiences during their stay.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are electric vehicle charging stations available at Raffles Shenzhen?

Electric vehicle charging stations are available for guest use.

Is the check-in process multilingual at Raffles Shenzhen?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Raffles Shenzhen eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Is there a water dispenser or refill station available at Raffles Shenzhen?

Water refill stations or dispensers are available to help guests stay hydrated.