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Photo gallery for Mercure Queenstown Resort showing 37 images of the property

Summary

Discover the tranquil and picturesque mountainside setting of Appartmenthaus Gutwenger Selmerhof in Innervillgraten. This delightful 3-star aparthotel offers a welcoming atmosphere, combining the perfect blend of relaxation and comfort amidst the beautiful Austrian Alps. Appartmenthaus Gutwenger Selmerhof is an ideal destination for guests seeking a peaceful retreat surrounded by breathtaking natural beauty.

Highlights

  • Segway rental/tour nearby
  • Parasailing nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Ziplining nearby

Property Description

Near Steamer Wharf. Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This family-friendly hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 148 individually furnished guestrooms. Complimentary wired internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Mt Crichton Loop Track - 0.4 km / 0.3 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Lake Wakatipu - 1.9 km / 1.2 mi
Steamer Wharf - 1.9 km / 1.2 mi
TSS Earnslaw Steamship - 2 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Queenstown Beach - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Underwater Observatory - 2.2 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Williams Cottage - 2.3 km / 1.5 mi
Cookie Time - 2.4 km / 1.5 mi
Church of St Peters - 2.4 km / 1.5 mi

The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi

Amenities

  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour business center
    • 24-hour front desk
    • Annual carbon offsets
    • At least 80% of all lighting comes from LEDs
    • Banquet hall
    • Bicycle rentals nearby
    • Biodegradable/compostable stirrers
    • Biodegradable/compostable straws
    • Breakfast available (surcharge)

Locations

Please update your search criteria to see the available rooms plans.

Property Description

Near Steamer Wharf. Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This family-friendly hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 148 individually furnished guestrooms. Complimentary wired internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Mt Crichton Loop Track - 0.4 km / 0.3 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Lake Wakatipu - 1.9 km / 1.2 mi
Steamer Wharf - 1.9 km / 1.2 mi
TSS Earnslaw Steamship - 2 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Queenstown Beach - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Underwater Observatory - 2.2 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Williams Cottage - 2.3 km / 1.5 mi
Cookie Time - 2.4 km / 1.5 mi
Church of St Peters - 2.4 km / 1.5 mi

The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special Instructions:

Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 11:00 AM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately NZD 32 per person
  • Uncovered self parking fee: NZD 15.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Mercure Queenstown Resort?

Check-in is available from 2:00 PM to anytime, and Check-out is by 11:00 AM.

What is the minimum age required for check-in at Mercure Queenstown Resort?

The minimum check-in age is 18 years.

Where is Mercure Queenstown Resort located?

Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This family-friendly hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.

Is luggage storage available at Mercure Queenstown Resort for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Mercure Queenstown Resort, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Mercure Queenstown Resort offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Mercure Queenstown Resort?

Pets are not allowed at Mercure Queenstown Resort.

Are there any specific rules, restrictions, or extra charges for bringing pets to Mercure Queenstown Resort?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Mercure Queenstown Resort?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Mercure Queenstown Resort, and how far are they?

There are following attraction near to this property like :, Mt Crichton Loop Track - 0.4 km / 0.3 mi, SKYCITY Wharf Casino - 1.9 km / 1.2 mi, Lake Wakatipu - 1.9 km / 1.2 mi, Steamer Wharf - 1.9 km / 1.2 mi, TSS Earnslaw Steamship - 2 km / 1.2 mi, Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi, Fear Factory Queenstown - 2.1 km / 1.3 mi, Queenstown Beach - 2.1 km / 1.3 mi, Toi o Tahuna - 2.1 km / 1.3 mi, Skycity Queenstown Casino - 2.2 km / 1.3 mi, Underwater Observatory - 2.2 km / 1.4 mi, Queenstown Mall - 2.3 km / 1.4 mi, Williams Cottage - 2.3 km / 1.5 mi, Cookie Time - 2.4 km / 1.5 mi, Church of St Peters - 2.4 km / 1.5 mi, , The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi.

What entertainment options are available at Mercure Queenstown Resort?

The property offers entertainment options such as: Children's pool, Fireplace in lobby, Garden, Number of outdoor pools - 1, Pool sun loungers, Pool umbrellas, Television in common areas, Terrace, Vegetable garden.

Is Mercure Queenstown Resort accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Mercure Queenstown Resort offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Mercure Queenstown Resort?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Mercure Queenstown Resort provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Mercure Queenstown Resort follow a non-smoking policy?

The following room categories at Mercure Queenstown Resort follow a non-smoking policy: Deluxe Room, 1 King Bed, Lake View, Double Room, 2 Double Beds, Garden View, Room, 1 King Bed, Garden View, Room, 2 Queen Beds, Lake View, Superior Room, 1 King Bed, Lake View, Superior Room, 2 Queen Beds, Lake View. For more details, please contact the reception.

What are the different types of room categories offered at Mercure Queenstown Resort?

The property offers the following room categories: Deluxe Room, 1 King Bed, Lake View, Double Room, 2 Double Beds, Garden View, Room, 1 King Bed, Garden View, Room, 2 Queen Beds, Lake View, Superior Room, 1 King Bed, Lake View, Superior Room, 2 Queen Beds, Lake View.

Does Mercure Queenstown Resort provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Mercure Queenstown Resort?

The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Mercure Queenstown Resort?

The following room types offer family-friendly options like cribs or rollaway beds: Room, 2 Queen Beds, Lake View, Superior Room, 2 Queen Beds, Lake View, Room, 1 King Bed, Garden View, Deluxe Room, 1 King Bed, Lake View, Double Room, 2 Double Beds, Garden View, Superior Room, 1 King Bed, Lake View.

Is Mercure Queenstown Resort a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Mercure Queenstown Resort?

Languages spoken by staff include: English, French, Hindi, Japanese, Korean, Portuguese, Spanish.

Does Mercure Queenstown Resort offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Mercure Queenstown Resort?

Elevator or lift is available for guest convenience.

Does Mercure Queenstown Resort offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Mercure Queenstown Resort, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at Mercure Queenstown Resort?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Mercure Queenstown Resort?

The property offers work-friendly spaces and business amenities for your convenience.

Does Mercure Queenstown Resort have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Does the property offer views or access to mountains or hills?

Guests can enjoy scenic views or access to nearby mountains or hills.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Mercure Queenstown Resort?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Does Mercure Queenstown Resort offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Does the property offer local performances or cultural art experiences?

Guests may enjoy live cultural performances or local art experiences during their stay.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Are there vending machines for snacks or beverages on site?

Guests can access snacks or drinks from vending machines available on site.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Is the check-in process multilingual at Mercure Queenstown Resort?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Mercure Queenstown Resort eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Mercure Queenstown Resort provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Does Mercure Queenstown Resort provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Does Mercure Queenstown Resort provide storage space for sports gear like skis or surfboards?

Storage space is available for sports gear such as skis or surfboards.

Is there a sundeck or sunbathing area at Mercure Queenstown Resort?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.