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Photo gallery for Mandarin Oriental Palace, Luzern showing 76 images of the property

Summary

The Mandarin Oriental Palace in Lucerne, a 5-star luxury hotel, offers an unforgettable experience. Nestled near the famous Chapel Bridge, the property boasts convenient access to the city's numerous attractions. The hotel features modern amenities, including a 24-hour business center, fitness facilities, and front desk services. Guests can also enjoy various on-site facilities such as ballrooms, banquet halls, bicycle rentals nearby, and children's games. The property offers concierge services, and it is disability unfriendly.

Highlights

  • Full-service spa
  • Ballroom
  • Spa treatment room(s)
  • Wedding services
  • Express check-in

Property Description

Near Chapel Bridge. With a stay at Mandarin Oriental Palace, Luzern, you'll be centrally located in Lucerne, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 0.6 mi (1 km) from Saint Peters Church and 1.2 mi (1.9 km) from Chapel Bridge.Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Belle Époque hotel include concierge services, wedding services, and a ballroom.Grab a bite at Quai 10, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel has 4725 square feet (439 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 136 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Side Promenade - 0.2 km / 0.1 mi
Grand Casino Lucerne - 0.3 km / 0.2 mi
Hofkirche - 0.5 km / 0.3 mi
Hertensteinstrasse - 0.7 km / 0.5 mi
Loewenplatz - 0.8 km / 0.5 mi
Bourbaki Panorama - 0.8 km / 0.5 mi
Glacier Garden - 0.9 km / 0.5 mi
Lion Monument - 0.9 km / 0.6 mi
Saint Peters Church - 1 km / 0.6 mi
Alpine Panorama Path - 1.1 km / 0.7 mi
St. James Way - 1.1 km / 0.7 mi
Via Gottardo - 1.2 km / 0.7 mi
Rosengart Collection - 1.2 km / 0.7 mi
Lucerne Ferry Terminal - 1.2 km / 0.7 mi
Lucerne Town Hall - 1.2 km / 0.8 mi

The nearest major airport is Zurich Airport (ZRH) - 68.3 km / 42.4 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Accessible Wheelchair
    • Wheelchair accessible
  • Others
    • 24-hour business center
    • 24-hour front desk
    • Ballroom
    • Banquet hall
    • Bicycle rentals nearby

Locations

Please update your search criteria to see the available rooms plans.

Property Description

Near Chapel Bridge. With a stay at Mandarin Oriental Palace, Luzern, you'll be centrally located in Lucerne, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 0.6 mi (1 km) from Saint Peters Church and 1.2 mi (1.9 km) from Chapel Bridge.Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Belle Époque hotel include concierge services, wedding services, and a ballroom.Grab a bite at Quai 10, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel has 4725 square feet (439 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 136 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Side Promenade - 0.2 km / 0.1 mi
Grand Casino Lucerne - 0.3 km / 0.2 mi
Hofkirche - 0.5 km / 0.3 mi
Hertensteinstrasse - 0.7 km / 0.5 mi
Loewenplatz - 0.8 km / 0.5 mi
Bourbaki Panorama - 0.8 km / 0.5 mi
Glacier Garden - 0.9 km / 0.5 mi
Lion Monument - 0.9 km / 0.6 mi
Saint Peters Church - 1 km / 0.6 mi
Alpine Panorama Path - 1.1 km / 0.7 mi
St. James Way - 1.1 km / 0.7 mi
Via Gottardo - 1.2 km / 0.7 mi
Rosengart Collection - 1.2 km / 0.7 mi
Lucerne Ferry Terminal - 1.2 km / 0.7 mi
Lucerne Town Hall - 1.2 km / 0.8 mi

The nearest major airport is Zurich Airport (ZRH) - 68.3 km / 42.4 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property.

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately CHF 50.00 to 50.00 for adults, and CHF 25.00 to 50.00 for children
  • Self parking fee: CHF 55 per day
  • Valet parking fee: CHF 55 per day
  • Pet fee: CHF 50 per pet, per day
  • Rollaway bed fee: CHF 190.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

FAQs

What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

Where is Mandarin Oriental Palace, Luzern located?

With a stay at Mandarin Oriental Palace, Luzern, you'll be centrally located in Lucerne, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 0.6 mi (1 km) from Saint Peters Church and 1.2 mi (1.9 km) from Chapel Bridge.

Is luggage storage available at Mandarin Oriental Palace, Luzern for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Mandarin Oriental Palace, Luzern, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Mandarin Oriental Palace, Luzern offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Mandarin Oriental Palace, Luzern?

Yes, Mandarin Oriental Palace, Luzern is a pet-friendly property.

What room categories at Mandarin Oriental Palace, Luzern are pet-friendly?

The following room categories at Mandarin Oriental Palace, Luzern are pet-friendly: Accessible - Lake View Junior Suite, Deluxe Room, Balcony, Lake View, Deluxe Room, Lake View, Deluxe Room, Terrace, Lake View, Junior Suite (Panoramic), Junior Suite, Balcony, Lake View, Junior Suite, Lake View, Junior Suite, Terrace, Lake View, Mandarin, Room, Suite, Balcony, Lake View, Suite, Lake View, Suite, Lake View, Tower, Suite, Terrace, Lake View, Superior Room, Superior Room, Accessible, Superior Room, Balcony, Lake View, Superior Room, Lake View, Superior Room, Terrace, Lake View. Kindly confirm availability at the time of check-in.

Are there any specific rules, restrictions, or extra charges for bringing pets to Mandarin Oriental Palace, Luzern?

Pets are allowed at Mandarin Oriental Palace, Luzern. Pets are allowed and may incur additional charges.

Are linens, towels, or toiletries included at Mandarin Oriental Palace, Luzern?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Mandarin Oriental Palace, Luzern, and how far are they?

There are following attraction near to this property like :, Lake Side Promenade - 0.2 km / 0.1 mi, Grand Casino Lucerne - 0.3 km / 0.2 mi, Hofkirche - 0.5 km / 0.3 mi, Hertensteinstrasse - 0.7 km / 0.5 mi, Loewenplatz - 0.8 km / 0.5 mi, Bourbaki Panorama - 0.8 km / 0.5 mi, Glacier Garden - 0.9 km / 0.5 mi, Lion Monument - 0.9 km / 0.6 mi, Saint Peters Church - 1 km / 0.6 mi, Alpine Panorama Path - 1.1 km / 0.7 mi, St. James Way - 1.1 km / 0.7 mi, Via Gottardo - 1.2 km / 0.7 mi, Rosengart Collection - 1.2 km / 0.7 mi, Lucerne Ferry Terminal - 1.2 km / 0.7 mi, Lucerne Town Hall - 1.2 km / 0.8 mi, , The nearest major airport is Zurich Airport (ZRH) - 68.3 km / 42.4 mi.

What entertainment options are available at Mandarin Oriental Palace, Luzern?

The property offers entertainment options such as: Children's games, Library, Terrace.

Is Mandarin Oriental Palace, Luzern accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Mandarin Oriental Palace, Luzern offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Mandarin Oriental Palace, Luzern?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Mandarin Oriental Palace, Luzern provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Mandarin Oriental Palace, Luzern follow a non-smoking policy?

The following room categories at Mandarin Oriental Palace, Luzern follow a non-smoking policy: Accessible - Lake View Junior Suite, Deluxe Room, Balcony, Lake View, Deluxe Room, Lake View, Deluxe Room, Terrace, Lake View, Junior Suite (Panoramic), Junior Suite, Balcony, Lake View, Junior Suite, Lake View, Junior Suite, Terrace, Lake View, Mandarin, Room, Suite, Balcony, Lake View, Suite, Lake View, Suite, Lake View, Tower, Suite, Terrace, Lake View, Superior Room, Superior Room, Accessible, Superior Room, Balcony, Lake View, Superior Room, Lake View, Superior Room, Terrace, Lake View. For more details, please contact the reception.

What are the different types of room categories offered at Mandarin Oriental Palace, Luzern?

The property offers the following room categories: Accessible - Lake View Junior Suite, Deluxe Room, Balcony, Lake View, Deluxe Room, Lake View, Deluxe Room, Terrace, Lake View, Junior Suite (Panoramic), Junior Suite, Balcony, Lake View, Junior Suite, Lake View, Junior Suite, Terrace, Lake View, Mandarin, Room, Suite, Balcony, Lake View, Suite, Lake View, Suite, Lake View, Tower, Suite, Terrace, Lake View, Superior Room, Superior Room, Accessible, Superior Room, Balcony, Lake View, Superior Room, Lake View, Superior Room, Terrace, Lake View.

Does Mandarin Oriental Palace, Luzern provide 24-hour front desk service?

24-hour front desk service is available.

Are baby cribs, babysitting services, childcare, or extra beds available at Mandarin Oriental Palace, Luzern?

The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Room, Terrace, Lake View, Junior Suite (Panoramic), Superior Room, Accessible, Mandarin, Room, Superior Room, Suite, Lake View, Tower, Suite, Terrace, Lake View, Suite, Balcony, Lake View, Junior Suite, Lake View, Junior Suite, Terrace, Lake View, Deluxe Room, Lake View, Accessible - Lake View Junior Suite, Superior Room, Lake View, Superior Room, Terrace, Lake View, Junior Suite, Balcony, Lake View, Superior Room, Balcony, Lake View, Suite, Lake View, Deluxe Room, Balcony, Lake View.

Is Mandarin Oriental Palace, Luzern a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Mandarin Oriental Palace, Luzern?

Languages spoken by staff include: English, French, German, Italian, Spanish.

Does Mandarin Oriental Palace, Luzern offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Mandarin Oriental Palace, Luzern include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Mandarin Oriental Palace, Luzern?

Elevator or lift is available for guest convenience.

Does Mandarin Oriental Palace, Luzern offer laundry facilities or services, and what types are available?

Laundry services include: professional laundry services.

Is there a fitness center or gym available at Mandarin Oriental Palace, Luzern?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Mandarin Oriental Palace, Luzern?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Mandarin Oriental Palace, Luzern?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Mandarin Oriental Palace, Luzern offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a designated smoking lounge or area at Mandarin Oriental Palace, Luzern?

A separate smoking area is provided for guest convenience.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is the check-in process multilingual at Mandarin Oriental Palace, Luzern?

The check-in process includes multilingual support for guest convenience.