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Photo gallery for Kempinski Hotel Hangzhou showing 346 images of the property

Summary

Experience luxurious stays at Kempinski Hotel Hangzhou. Situated in the heart of Hangzhou's Gongshu district, this 5-star hotel is an excellent base for exploring the city and its many attractions. With a range of amenities on offer, including a 24-hour business center, 24-hour front desk, banquet hall, breakfast available (surcharge), business center, concierge services, conference space, conference spac...

Highlights

  • Full-service spa
  • Rooftop terrace
  • Spa treatment room(s)
  • Wedding services
  • Concierge services

Property Description

In Hangzhou (Gongshu). Located in Hangzhou (Gongshu), Kempinski Hotel Hangzhou is within a 10-minute drive of Wulin Square and Hangzhou Tower Shopping Mall. This luxury hotel is 4.1 mi (6.6 km) from Broken Bridge and 4.2 mi (6.7 km) from West Lake.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.Grab a bite at Morph Rooftop Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hangzhou? This hotel has 21528 square feet (2000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 326 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Westlake Culture Plaza - 4.1 km / 2.5 mi
Zhejiang Museum of Natural History - 4.2 km / 2.6 mi
Wulinmen Wharf - 4.3 km / 2.7 mi
Zhejiang Provincial Exhibition Hall - 4.9 km / 3.1 mi
Hangzhou Opera - 4.9 km / 3.1 mi
Hangzhou Peace International Convention and Exhibition Center - 5 km / 3.1 mi
Hangzhou Tower Shopping Mall - 5.4 km / 3.4 mi
Wulin Square - 5.5 km / 3.4 mi
Yellow Dragon Sports Center - 5.5 km / 3.4 mi
Zhejiang Science and Technology Museum - 5.7 km / 3.5 mi
Huanglong Stadium - 5.7 km / 3.5 mi
Zhejiang University Yuquan Campus - 5.9 km / 3.7 mi
Hangzhou China Silk Town - 6.2 km / 3.9 mi
Hangzhou Stadium - 6.4 km / 3.9 mi
Zhejiang University Zijingang Campus - 6.5 km / 4 mi

The preferred airport for Kempinski Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 35 km / 21.8 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Others
    • 24-hour business center
    • 24-hour front desk
    • Banquet hall
    • Breakfast available (surcharge)
    • Business center
    • Concierge services
    • Conference space size (feet) - 21528

Locations

Please update your search criteria to see the available rooms plans.

Property Description

In Hangzhou (Gongshu). Located in Hangzhou (Gongshu), Kempinski Hotel Hangzhou is within a 10-minute drive of Wulin Square and Hangzhou Tower Shopping Mall. This luxury hotel is 4.1 mi (6.6 km) from Broken Bridge and 4.2 mi (6.7 km) from West Lake.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.Grab a bite at Morph Rooftop Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hangzhou? This hotel has 21528 square feet (2000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 326 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Westlake Culture Plaza - 4.1 km / 2.5 mi
Zhejiang Museum of Natural History - 4.2 km / 2.6 mi
Wulinmen Wharf - 4.3 km / 2.7 mi
Zhejiang Provincial Exhibition Hall - 4.9 km / 3.1 mi
Hangzhou Opera - 4.9 km / 3.1 mi
Hangzhou Peace International Convention and Exhibition Center - 5 km / 3.1 mi
Hangzhou Tower Shopping Mall - 5.4 km / 3.4 mi
Wulin Square - 5.5 km / 3.4 mi
Yellow Dragon Sports Center - 5.5 km / 3.4 mi
Zhejiang Science and Technology Museum - 5.7 km / 3.5 mi
Huanglong Stadium - 5.7 km / 3.5 mi
Zhejiang University Yuquan Campus - 5.9 km / 3.7 mi
Hangzhou China Silk Town - 6.2 km / 3.9 mi
Hangzhou Stadium - 6.4 km / 3.9 mi
Zhejiang University Zijingang Campus - 6.5 km / 4 mi

The preferred airport for Kempinski Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 35 km / 21.8 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Special Instructions:

Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately CNY 164 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

FAQs

What are the check-in and check-out times at Kempinski Hotel Hangzhou?

Check-in is available from 2:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Kempinski Hotel Hangzhou?

The minimum check-in age is 18 years.

Where is Kempinski Hotel Hangzhou located?

Located in Hangzhou (Gongshu), Kempinski Hotel Hangzhou is within a 10-minute drive of Hangzhou Botanical Garden and Xixi Wetland Park. This luxury hotel is 3.5 mi (5.7 km) from Hangzhou Tower Shopping Mall and 3.6 mi (5.8 km) from Wulin Square.

Is luggage storage available at Kempinski Hotel Hangzhou for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Kempinski Hotel Hangzhou, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Kempinski Hotel Hangzhou offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Kempinski Hotel Hangzhou?

Pets are not allowed at Kempinski Hotel Hangzhou.

Are there any specific rules, restrictions, or extra charges for bringing pets to Kempinski Hotel Hangzhou?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Kempinski Hotel Hangzhou?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Kempinski Hotel Hangzhou, and how far are they?

There are following attraction near to this property like :, Westlake Culture Plaza - 4.2 km / 2.6 mi, Zhejiang Museum of Natural History - 4.3 km / 2.7 mi, Wulinmen Wharf - 4.4 km / 2.7 mi, Hangzhou Peace International Convention and Exhibition Center - 4.9 km / 3 mi, Yellow Dragon Sports Center - 5.4 km / 3.3 mi, Huanglong Stadium - 5.5 km / 3.4 mi, Hangzhou Tower Shopping Mall - 5.7 km / 3.5 mi, Zhejiang University Yuquan Campus - 5.8 km / 3.6 mi, Wulin Square - 5.8 km / 3.6 mi, Zhejiang Science and Technology Museum - 6 km / 3.7 mi, Hangzhou China Silk Town - 6.1 km / 3.8 mi, Hangzhou Stadium - 6.2 km / 3.8 mi, Zhejiang University Zijingang Campus - 6.2 km / 3.8 mi, Hangzhou Opera - 6.2 km / 3.9 mi, Broken Bridge - 6.3 km / 3.9 mi, , The preferred airport for Kempinski Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 44.1 km / 27.4 mi.

What entertainment options are available at Kempinski Hotel Hangzhou?

The property offers entertainment options such as: Garden, Health club, Number of indoor pools - 1, Pool sun loungers, Pool umbrellas, Rooftop terrace, Terrace.

Is Kempinski Hotel Hangzhou accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Kempinski Hotel Hangzhou offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Kempinski Hotel Hangzhou?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Kempinski Hotel Hangzhou provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Kempinski Hotel Hangzhou follow a non-smoking policy?

The following room categories at Kempinski Hotel Hangzhou follow a non-smoking policy: Deluxe Room, 1 King Bed, Multiple View (Executive King Room), Deluxe Room, 2 Twin Beds, River View (Executive Twin Room), Executive Suite, 1 King Bed, Multiple View (Executive Suite), Standard Room, 1 King Bed, City View (Deluxe King Room), Standard Room, 2 Twin Beds, City View (Deluxe Twin Room), Standard Suite, 1 King Bed, Multiple View (Deluxe Suite), Standard Suite, 1 King Bed, Multiple View (Superior Suite), Suite, 1 King Bed, City View (Junior Suite), Superior Room, 1 King Bed, River View (Grand Canal View King Room). For more details, please contact the reception.

What are the different types of room categories offered at Kempinski Hotel Hangzhou?

The property offers the following room categories: Deluxe Room, 1 King Bed, Multiple View (Executive King Room), Deluxe Room, 2 Twin Beds, River View (Executive Twin Room), Executive Suite, 1 King Bed, Multiple View (Executive Suite), Standard Room, 1 King Bed, City View (Deluxe King Room), Standard Room, 2 Twin Beds, City View (Deluxe Twin Room), Standard Suite, 1 King Bed, Multiple View (Deluxe Suite), Standard Suite, 1 King Bed, Multiple View (Superior Suite), Suite, 1 King Bed, City View (Junior Suite), Superior Room, 1 King Bed, River View (Grand Canal View King Room).

Does Kempinski Hotel Hangzhou provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Kempinski Hotel Hangzhou?

The preferred airport for Kempinski Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 44.1 km / 27.4 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Kempinski Hotel Hangzhou?

The following room types offer family-friendly options like cribs or rollaway beds: Suite, 1 King Bed, City View (Junior Suite), Deluxe Room, 2 Twin Beds, River View (Executive Twin Room), Deluxe Room, 1 King Bed, Multiple View (Executive King Room), Standard Suite, 1 King Bed, Multiple View (Deluxe Suite), Standard Suite, 1 King Bed, Multiple View (Superior Suite), Executive Suite, 1 King Bed, Multiple View (Executive Suite), Standard Room, 2 Twin Beds, City View (Deluxe Twin Room), Standard Room, 1 King Bed, City View (Deluxe King Room), Superior Room, 1 King Bed, River View (Grand Canal View King Room).

Is Kempinski Hotel Hangzhou a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Kempinski Hotel Hangzhou?

Languages spoken by staff include: Chinese (Mandarin), English, German.

Does Kempinski Hotel Hangzhou offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Kempinski Hotel Hangzhou?

Elevator or lift is available for guest convenience.

Does Kempinski Hotel Hangzhou offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Kempinski Hotel Hangzhou, and what types of pools are offered?

Yes, the property features 1 indoor pool for guest enjoyment.

Is there a fitness center or gym available at Kempinski Hotel Hangzhou?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Kempinski Hotel Hangzhou?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Kempinski Hotel Hangzhou?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Kempinski Hotel Hangzhou offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is the check-in process multilingual at Kempinski Hotel Hangzhou?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Kempinski Hotel Hangzhou eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Kempinski Hotel Hangzhou provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a sundeck or sunbathing area at Kempinski Hotel Hangzhou?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.