41500040
Photo gallery for Hotel Hacienda Paradise showing 44 images of the property

Summary

Hotel Hacienda Paradise, a 3.5-star hotel in Playa del Carmen, offers guests a tranquil retreat just a stone's throw away from the city's Main Beach. Our amenities include a 24-hour front desk, ATM/banking services, beach towels, and bicycle rentals on site. Our guests can also enjoy concierge services for added comfort during their stay with us. Hotel Hacienda Paradise features Spanish and English languages, making it an ideal destination for international travelers.

Highlights

  • Proposal/romance packages available
  • Free continental breakfast
  • Express check-out
  • Concierge services
  • Multilingual staff

Property Description

Near Playa del Carmen Main Beach. With a stay at Hotel Hacienda Paradise, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Quinta Alegría Shopping Mall. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.4 mi (0.7 km) from Playa del Carmen Main Beach.Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.Grab a bite to eat at Coloretta, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 33 individually decorated guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Calle 12 - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
3D Museum of Wonders - 0.6 km / 0.4 mi
Playa del Carmen Main Beach - 0.7 km / 0.4 mi
Riviera Gran Casino - 0.7 km / 0.4 mi
Chabad Playa del Carmen - 0.8 km / 0.5 mi
Frida Kahlo Museum - 0.8 km / 0.5 mi
Mercado Playa del Carmen - 0.8 km / 0.5 mi
Central Square - 0.8 km / 0.5 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 36 km / 22.4 mi
Cancun Intl. Airport (CUN) - 55.7 km / 34.6 mi
Tulum Intl. Airport (TQO) - 105.5 km / 65.6 mi

Amenities

  • Spa Services
    • Spa services on site
  • Accessible Wheelchair
    • Wheelchair accessible
  • Others
    • 24-hour front desk
    • ATM/banking
    • Beach towels
    • Bicycle rentals on site
    • Concierge services
    • Daily
    • Designated smoking areas

Please update your search criteria to see the available rooms plans.

Property Description

Near Playa del Carmen Main Beach. With a stay at Hotel Hacienda Paradise, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Quinta Alegría Shopping Mall. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.4 mi (0.7 km) from Playa del Carmen Main Beach.Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.Grab a bite to eat at Coloretta, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 33 individually decorated guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Calle 12 - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
3D Museum of Wonders - 0.6 km / 0.4 mi
Playa del Carmen Main Beach - 0.7 km / 0.4 mi
Riviera Gran Casino - 0.7 km / 0.4 mi
Chabad Playa del Carmen - 0.8 km / 0.5 mi
Frida Kahlo Museum - 0.8 km / 0.5 mi
Mercado Playa del Carmen - 0.8 km / 0.5 mi
Central Square - 0.8 km / 0.5 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 36 km / 22.4 mi
Cancun Intl. Airport (CUN) - 55.7 km / 34.6 mi
Tulum Intl. Airport (TQO) - 105.5 km / 65.6 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Special Instructions:

Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Nearby parking fee: MXN 150 per day (16 ft away; open 10:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at Hotel Hacienda Paradise?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Hotel Hacienda Paradise?

The minimum check-in age is 18 years.

Where is Hotel Hacienda Paradise located?

With a stay at Hotel Hacienda Paradise, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Quinta Alegría Shopping Mall. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.4 mi (0.7 km) from Playa del Carmen Main Beach.

Is luggage storage available at Hotel Hacienda Paradise for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Hotel Hacienda Paradise, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Hotel Hacienda Paradise offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Hotel Hacienda Paradise?

Pets are not allowed at Hotel Hacienda Paradise.

Are there any specific rules, restrictions, or extra charges for bringing pets to Hotel Hacienda Paradise?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Hotel Hacienda Paradise?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Hotel Hacienda Paradise, and how far are they?

There are following attraction near to this property like :, Quinta Avenida - 0.1 km / 0.1 mi, Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi, Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi, Calle 12 - 0.5 km / 0.3 mi, Calle Corazón - 0.5 km / 0.3 mi, Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi, Mamitas Beach - 0.6 km / 0.4 mi, Pier Navega - 0.6 km / 0.4 mi, 3D Museum of Wonders - 0.6 km / 0.4 mi, Playa del Carmen Main Beach - 0.7 km / 0.4 mi, Riviera Gran Casino - 0.7 km / 0.4 mi, Chabad Playa del Carmen - 0.8 km / 0.5 mi, Frida Kahlo Museum - 0.8 km / 0.5 mi, Mercado Playa del Carmen - 0.8 km / 0.5 mi, Central Square - 0.8 km / 0.5 mi, , The nearest airports are:, Cozumel Intl. Airport (CZM) - 36 km / 22.4 mi, Cancun Intl. Airport (CUN) - 55.7 km / 34.6 mi, Tulum Intl. Airport (TQO) - 105.5 km / 65.6 mi.

What entertainment options are available at Hotel Hacienda Paradise?

The property offers entertainment options such as: Library, Number of outdoor pools - 1, Pool sun loungers, Pool umbrellas, Terrace.

Is Hotel Hacienda Paradise accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Is daily housekeeping service included during a stay at Hotel Hacienda Paradise?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Hotel Hacienda Paradise provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Hotel Hacienda Paradise follow a non-smoking policy?

The following room categories at Hotel Hacienda Paradise follow a non-smoking policy: Deluxe Room, Quadruple Room, Balcony, Quadruple Room, Poolside, Room, Balcony, Room, Poolside, Standard Room. For more details, please contact the reception.

What are the different types of room categories offered at Hotel Hacienda Paradise?

The property offers the following room categories: Deluxe Room, Quadruple Room, Balcony, Quadruple Room, Poolside, Room, Balcony, Room, Poolside, Standard Room.

Does Hotel Hacienda Paradise provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Hotel Hacienda Paradise?

The nearest airports are: Cozumel Intl. Airport (CZM) - 36 km / 22.4 mi, Cancun Intl. Airport (CUN) - 55.7 km / 34.6 mi, Tulum Intl. Airport (TQO) - 105.5 km / 65.6 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Hotel Hacienda Paradise?

The following room types offer family-friendly options like cribs or rollaway beds: Room, Balcony, Standard Room, Quadruple Room, Poolside, Room, Poolside, Quadruple Room, Balcony, Deluxe Room.

Is Hotel Hacienda Paradise a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Hotel Hacienda Paradise?

Languages spoken by staff include: English, Spanish.

Does Hotel Hacienda Paradise offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Hotel Hacienda Paradise include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is a pool available at Hotel Hacienda Paradise, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a business center or work-friendly space available at Hotel Hacienda Paradise?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Hotel Hacienda Paradise?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Hotel Hacienda Paradise offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a designated smoking lounge or area at Hotel Hacienda Paradise?

A separate smoking area is provided for guest convenience.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is the check-in process multilingual at Hotel Hacienda Paradise?

The check-in process includes multilingual support for guest convenience.

Does Hotel Hacienda Paradise provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a sundeck or sunbathing area at Hotel Hacienda Paradise?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.