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Photo gallery for Hotel Hacienda de Castilla showing 29 images of the property

Summary

Hotel Hacienda de Castilla, situated in Downtown Cancun, is a 3-star hotel offering various amenities. The hotel comes equipped with 24-hour front desk, airport transportation (surcharge), billiards or pool table, breakfast available (surcharge), business center with computer station and printer, concierge services, express check-out, free WiFi, library, luggage storage, outdoor swimming pool, tourist information desk, vending machine, water dispenser. Settle into bright rooms and easygoing common areas.

Highlights

  • Billiards or pool table
  • Express check-out
  • Concierge services
  • Multilingual staff
  • 24-hour front desk

Property Description

In Cancun (Downtown Cancun). With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Plaza 28. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 5.4 mi (8.6 km) from Langosta Beach.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall.Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.Distances are displayed to the nearest 0.1 mile and kilometer.

Séptimo Día Adventist Church - 0.3 km / 0.2 mi
Mercado 23 - 1.1 km / 0.7 mi
Museo Iconografico de la Carrera Panamericana - 1.7 km / 1 mi
Benito Juarez Municipal Building - 1.7 km / 1.1 mi
Las Palapas Park - 1.7 km / 1.1 mi
Ultramar Ferry Puerto Juárez - 2.1 km / 1.3 mi
Gran Puerto Pier - 2.2 km / 1.4 mi
Ceviche Square - 2.2 km / 1.4 mi
Mercado 28 - 2.2 km / 1.4 mi
Puerto Cancun Golf Course - 2.3 km / 1.4 mi
Chopo Medical Laboratory - 2.6 km / 1.6 mi
Plaza 28 - 2.7 km / 1.7 mi
Puerto Cancun Marina Town Center - 2.9 km / 1.8 mi
El Niño Beach - 3.1 km / 1.9 mi
Cancun Cultural House - 3.2 km / 2 mi

The preferred airport for Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN) - 19.5 km / 12.1 mi

Amenities

  • Accessible Wheelchair
    • Wheelchair accessible
  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • Banquet hall
    • Billiards or pool table
    • Breakfast available (surcharge)
    • Concierge services
    • Express check-out
    • Library

Please update your search criteria to see the available rooms plans.

Property Description

In Cancun (Downtown Cancun). With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Plaza 28. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 5.4 mi (8.6 km) from Langosta Beach.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall.Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.Distances are displayed to the nearest 0.1 mile and kilometer.

Séptimo Día Adventist Church - 0.3 km / 0.2 mi
Mercado 23 - 1.1 km / 0.7 mi
Museo Iconografico de la Carrera Panamericana - 1.7 km / 1 mi
Benito Juarez Municipal Building - 1.7 km / 1.1 mi
Las Palapas Park - 1.7 km / 1.1 mi
Ultramar Ferry Puerto Juárez - 2.1 km / 1.3 mi
Gran Puerto Pier - 2.2 km / 1.4 mi
Ceviche Square - 2.2 km / 1.4 mi
Mercado 28 - 2.2 km / 1.4 mi
Puerto Cancun Golf Course - 2.3 km / 1.4 mi
Chopo Medical Laboratory - 2.6 km / 1.6 mi
Plaza 28 - 2.7 km / 1.7 mi
Puerto Cancun Marina Town Center - 2.9 km / 1.8 mi
El Niño Beach - 3.1 km / 1.9 mi
Cancun Cultural House - 3.2 km / 2 mi

The preferred airport for Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN) - 19.5 km / 12.1 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this property in advance.
Minimum Age: 21

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children
  • Airport shuttle fee: MXN 1000 per room (one-way)
  • Pet fee: MXN 100 per pet, per night
  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

FAQs

What are the check-in and check-out times at Hotel Hacienda de Castilla?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Hotel Hacienda de Castilla?

The minimum check-in age is 21 years.

Where is Hotel Hacienda de Castilla located?

With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Plaza 28. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 8.2 mi (13.2 km) from Gaviota Azul Beach.

Is luggage storage available at Hotel Hacienda de Castilla for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Hotel Hacienda de Castilla, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Hotel Hacienda de Castilla offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Hotel Hacienda de Castilla?

Yes, Hotel Hacienda de Castilla is a pet-friendly property.

Are there any specific rules, restrictions, or extra charges for bringing pets to Hotel Hacienda de Castilla?

Hotel Hacienda de Castilla allows pets in specific rooms only. Pets are allowed and may incur additional charges. Please contact the property in advance to confirm a pet-friendly room.

Are linens, towels, or toiletries included at Hotel Hacienda de Castilla?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Hotel Hacienda de Castilla, and how far are they?

There are following attraction near to this property like :, Séptimo Día Adventist Church - 0.3 km / 0.2 mi, Mercado 23 - 1.1 km / 0.7 mi, Museo Iconografico de la Carrera Panamericana - 1.7 km / 1 mi, Benito Juarez Municipal Building - 1.7 km / 1.1 mi, Las Palapas Park - 1.7 km / 1.1 mi, Ultramar Ferry Puerto Juárez - 2.1 km / 1.3 mi, PlayCity Casino - 2.1 km / 1.3 mi, Gran Puerto Pier - 2.2 km / 1.4 mi, Ceviche Square - 2.2 km / 1.4 mi, Mercado 28 - 2.2 km / 1.4 mi, Puerto Cancun Golf Course - 2.3 km / 1.4 mi, Plaza 28 - 2.7 km / 1.7 mi, Puerto Cancun Marina Town Center - 2.9 km / 1.8 mi, El Niño Beach - 3.1 km / 1.9 mi, Cancun Cultural House - 3.2 km / 2 mi, , The preferred airport for Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN) - 19.5 km / 12.1 mi.

What entertainment options are available at Hotel Hacienda de Castilla?

The property offers entertainment options such as: Billiards or pool table, Children's pool, Library, Number of outdoor pools - 1, Pool sun loungers, Television in common areas.

Is Hotel Hacienda de Castilla accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Does Hotel Hacienda de Castilla offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Hotel Hacienda de Castilla?

Housekeeping is provided daily for rooms.

Does Hotel Hacienda de Castilla provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Hotel Hacienda de Castilla follow a non-smoking policy?

The following room categories at Hotel Hacienda de Castilla follow a non-smoking policy: Standard Room, 2 Double Beds. For more details, please contact the reception.

What are the different types of room categories offered at Hotel Hacienda de Castilla?

There is only one room category available: Standard Room, 2 Double Beds.

Does Hotel Hacienda de Castilla provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Hotel Hacienda de Castilla?

The preferred airport for Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN) - 19.5 km / 12.1 mi.

Is Hotel Hacienda de Castilla a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Hotel Hacienda de Castilla?

Languages spoken by staff include: English, Spanish.

Does Hotel Hacienda de Castilla offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is a pool available at Hotel Hacienda de Castilla, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a business center or work-friendly space available at Hotel Hacienda de Castilla?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Hotel Hacienda de Castilla?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Hotel Hacienda de Castilla offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Hotel Hacienda de Castilla?

The check-in process includes multilingual support for guest convenience.

Is there a sundeck or sunbathing area at Hotel Hacienda de Castilla?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.