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Photo gallery for Grand Royal Lagoon showing 24 images of the property

Summary

Experience the warm hospitality of Grand Royal Lagoon in Cancun's Zona Hotelera. Our 3-star hotel boasts a 24-hour front desk, airport transportation (for a fee), and an area shuttle (again, for a fee). For families, we offer babysitting or childcare services (with a surcharge). Our multilingual staff is on hand to cater to your every need. At Grand Royal Lagoon, we take pride in offering our guests a truly authentic Mexican experience.

Highlights

  • Marina on site
  • Parasailing nearby
  • Express check-in
  • Express check-out
  • Limo or town car service available

Property Description

In Cancun (Zona Hotelera). With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. This hotel is 3 mi (4.8 km) from La Isla Shopping Mall and 7.2 mi (11.7 km) from Delfines Beach.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Stay in one of 34 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.7 km / 0.4 mi
Playa Ancha - 0.8 km / 0.5 mi
Cancun Golf Club at Pok Ta Pok - 1 km / 0.6 mi
Plaza Caracol Mall - 1.1 km / 0.7 mi
UltraMar Ferry Terminal - 1.5 km / 1 mi
Cancun Convention Center - 1.6 km / 1 mi
Caracol Beach - 1.7 km / 1 mi
Forum By The Sea Mall - 1.7 km / 1 mi
Tortuga Beach - 1.7 km / 1.1 mi
Forum Beach - 1.7 km / 1.1 mi
Gaviota Azul Beach - 2 km / 1.2 mi
Chac Mool Beach - 2.2 km / 1.4 mi
Isla Dorada - 2.5 km / 1.5 mi
Langosta Beach - 2.9 km / 1.8 mi
Escénica Tower - 3.9 km / 2.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 24.5 km / 15.2 mi
Tulum Intl. Airport (TQO) - 177.8 km / 110.5 mi

Amenities

  • Accessible Wheelchair
    • Wheelchair accessible
  • Others
    • 24-hour front desk
    • Area shuttle (surcharge)
    • Babysitting or childcare (surcharge)
    • Concierge services
    • Designated smoking areas
    • Ecotours nearby
    • Express check-in
    • Express check-out
    • Free wired internet

Locations

Please update your search criteria to see the available rooms plans.

Property Description

In Cancun (Zona Hotelera). With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. This hotel is 3 mi (4.8 km) from La Isla Shopping Mall and 7.2 mi (11.7 km) from Delfines Beach.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Stay in one of 34 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.7 km / 0.4 mi
Playa Ancha - 0.8 km / 0.5 mi
Cancun Golf Club at Pok Ta Pok - 1 km / 0.6 mi
Plaza Caracol Mall - 1.1 km / 0.7 mi
UltraMar Ferry Terminal - 1.5 km / 1 mi
Cancun Convention Center - 1.6 km / 1 mi
Caracol Beach - 1.7 km / 1 mi
Forum By The Sea Mall - 1.7 km / 1 mi
Tortuga Beach - 1.7 km / 1.1 mi
Forum Beach - 1.7 km / 1.1 mi
Gaviota Azul Beach - 2 km / 1.2 mi
Chac Mool Beach - 2.2 km / 1.4 mi
Isla Dorada - 2.5 km / 1.5 mi
Langosta Beach - 2.9 km / 1.8 mi
Escénica Tower - 3.9 km / 2.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 24.5 km / 15.2 mi
Tulum Intl. Airport (TQO) - 177.8 km / 110.5 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To 6:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

FAQs

What are the check-in and check-out times at Grand Royal Lagoon?

Check-in is available from 3:00 PM to 6:00 PM, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Grand Royal Lagoon?

The minimum check-in age is 18 years.

Where is Grand Royal Lagoon located?

With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum Beach and Tortuga Beach. This hotel is 3 mi (4.8 km) from La Isla Shopping Mall and 1.6 mi (2.6 km) from Gaviota Azul Beach.

Is Wi-Fi provided at Grand Royal Lagoon, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Grand Royal Lagoon offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Grand Royal Lagoon?

Pets are not allowed at Grand Royal Lagoon.

Are there any specific rules, restrictions, or extra charges for bringing pets to Grand Royal Lagoon?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Grand Royal Lagoon?

The property provides kitchen amenities such as: refrigerator.

Are linens, towels, or toiletries included at Grand Royal Lagoon?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Grand Royal Lagoon, and how far are they?

There are following attraction near to this property like :, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.7 km / 0.4 mi, Playa Ancha - 0.8 km / 0.5 mi, Cancun Golf Club at Pok Ta Pok - 1 km / 0.6 mi, Plaza Caracol Mall - 1.1 km / 0.7 mi, UltraMar Ferry Terminal - 1.5 km / 1 mi, Cancun Convention Center - 1.6 km / 1 mi, Caracol Beach - 1.7 km / 1 mi, Forum By The Sea Mall - 1.7 km / 1 mi, Tortuga Beach - 1.7 km / 1.1 mi, Forum Beach - 1.7 km / 1.1 mi, Gaviota Azul Beach - 2 km / 1.2 mi, Chac Mool Beach - 2.2 km / 1.4 mi, Isla Dorada - 2.5 km / 1.5 mi, Langosta Beach - 2.9 km / 1.8 mi, Escénica Tower - 3.9 km / 2.4 mi, , The nearest airports are:, Cancun Intl. Airport (CUN) - 24.5 km / 15.2 mi, Tulum Intl. Airport (TQO) - 177.8 km / 110.5 mi.

What entertainment options are available at Grand Royal Lagoon?

The property offers entertainment options such as: Garden, Number of outdoor pools - 1, Television in common areas, Terrace.

Is Grand Royal Lagoon accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Is daily housekeeping service included during a stay at Grand Royal Lagoon?

Housekeeping is provided daily for rooms.

Does Grand Royal Lagoon provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Grand Royal Lagoon follow a non-smoking policy?

The following room categories at Grand Royal Lagoon follow a non-smoking policy: Standard Room, Pool View ( subject to availability). For more details, please contact the reception.

Are there specific room categories at Grand Royal Lagoon that allow smoking?

The following room categories at Grand Royal Lagoon may include smoking-allowed rooms: Standard Room, Pool View ( subject to availability). Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at Grand Royal Lagoon?

There is only one room category available: Standard Room, Pool View ( subject to availability).

Does Grand Royal Lagoon provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Grand Royal Lagoon?

The nearest airports are: Cancun Intl. Airport (CUN) - 24.5 km / 15.2 mi, Tulum Intl. Airport (TQO) - 177.8 km / 110.5 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Grand Royal Lagoon?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Standard Room, Pool View ( subject to availability).

What languages are spoken by the staff at Grand Royal Lagoon?

Languages spoken by staff include: English, Spanish.

Does Grand Royal Lagoon offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is a pool available at Grand Royal Lagoon, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a business center or work-friendly space available at Grand Royal Lagoon?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Grand Royal Lagoon?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Grand Royal Lagoon offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Are long-term stays or monthly rentals available at Grand Royal Lagoon?

Long-term or monthly rental options are available for extended stays. For specific offers or terms, please contact the reception directly.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a designated smoking lounge or area at Grand Royal Lagoon?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at Grand Royal Lagoon?

The check-in process includes multilingual support for guest convenience.

Is there a sundeck or sunbathing area at Grand Royal Lagoon?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.