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Photo gallery for Citystay showing 46 images of the property

Summary

Welcome to Citystay, a 3-star hotel nestled in the heart of Antwerp. Situated near the bustling Market Square, Citystay offers easy access to the city's major attractions, shops, and restaurants. Citystay is dedicated to ensuring guests enjoy a comfortable and convenient stay. Amenities include airport transportation (for a fee), LED lighting in common areas, bicycle parking, and nearby rental options. Guests can also request changes of bed sheets and towels. Citystay welcomes travelers speaking Dutch, French, German, or English.

Highlights

  • Express check-in
  • Express check-out
  • Multilingual staff
  • No single-use plastic stirrers
  • No single-use plastic straws

Property Description

Near Antwerp Market Square. With a stay at Citystay in Antwerp (Old Town), you'll be a 4-minute walk from Antwerp Market Square and within a 5-minute drive of Antwerp Zoo. This hotel is 0.2 mi (0.3 km) from Butcher's Hall and 0.3 mi (0.4 km) from Cathedral of Our Lady.Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and bike storage.Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 7 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Butcher's Hall - 0.1 km / 0.1 mi
Steen Castle - 0.1 km / 0.1 mi
National Maritime Museum - 0.2 km / 0.1 mi
St. Paul's Church - 0.2 km / 0.1 mi
Eugeen van Mieghem Museum - 0.3 km / 0.2 mi
Antwerp City Hall - 0.3 km / 0.2 mi
Antwerp Market Square - 0.3 km / 0.2 mi
Cathedral of Our Lady - 0.4 km / 0.3 mi
St. Carolus Borromeus Church - 0.5 km / 0.3 mi
University of Antwerp - 0.6 km / 0.4 mi
Green Square - 0.6 km / 0.4 mi
Plantin-Moretus Museum - 0.7 km / 0.4 mi
Antwerp Flea Market - 0.7 km / 0.4 mi
Farmers' Tower - 0.8 km / 0.5 mi
Museum Aan de Stroom - 0.8 km / 0.5 mi

The nearest airports are:
Antwerp (ANR-Antwerp Intl.) - 6.9 km / 4.3 mi
Brussels Airport (BRU) - 46.2 km / 28.7 mi

The preferred airport for Citystay is Brussels Airport (BRU).

Amenities

  • Others
    • At least 80% of all lighting comes from LEDs
    • Bicycle parking available
    • Bicycle rentals nearby
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Distance from property (ft) - 328
    • Distance from property (meters) - 100
    • Double-glazing on all windows
    • Express check-in
    • Express check-out
    • Hallway handrail height (centimeters) - 80

Locations

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Property Description

Near Antwerp Market Square. With a stay at Citystay in Antwerp (Old Town), you'll be a 4-minute walk from Antwerp Market Square and within a 5-minute drive of Antwerp Zoo. This hotel is 0.2 mi (0.3 km) from Butcher's Hall and 0.3 mi (0.4 km) from Cathedral of Our Lady.Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and bike storage.Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 7 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Butcher's Hall - 0.1 km / 0.1 mi
Steen Castle - 0.1 km / 0.1 mi
National Maritime Museum - 0.2 km / 0.1 mi
St. Paul's Church - 0.2 km / 0.1 mi
Eugeen van Mieghem Museum - 0.3 km / 0.2 mi
Antwerp City Hall - 0.3 km / 0.2 mi
Antwerp Market Square - 0.3 km / 0.2 mi
Cathedral of Our Lady - 0.4 km / 0.3 mi
St. Carolus Borromeus Church - 0.5 km / 0.3 mi
University of Antwerp - 0.6 km / 0.4 mi
Green Square - 0.6 km / 0.4 mi
Plantin-Moretus Museum - 0.7 km / 0.4 mi
Antwerp Flea Market - 0.7 km / 0.4 mi
Farmers' Tower - 0.8 km / 0.5 mi
Museum Aan de Stroom - 0.8 km / 0.5 mi

The nearest airports are:
Antwerp (ANR-Antwerp Intl.) - 6.9 km / 4.3 mi
Brussels Airport (BRU) - 46.2 km / 28.7 mi

The preferred airport for Citystay is Brussels Airport (BRU).

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival.
Minimum Age: 18

Check-Out

Check-out time: 11:00 AM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Nearby parking fee: EUR 28 per day(328 ft away; open 24 hours)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at Citystay?

Check-in is available from 2:00 PM to anytime, and Check-out is by 11:00 AM.

What is the minimum age required for check-in at Citystay?

The minimum check-in age is 18 years.

Where is Citystay located?

With a stay at Citystay in Antwerp (Old Town), you'll be a 4-minute walk from Antwerp Market Square and within a 5-minute drive of Antwerp Zoo. This hotel is 0.2 mi (0.3 km) from Butcher's Hall and 0.3 mi (0.4 km) from Cathedral of Our Lady.

Is luggage storage available at Citystay for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Citystay, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Citystay offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Citystay?

Pets are not allowed at Citystay.

Are there any specific rules, restrictions, or extra charges for bringing pets to Citystay?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Citystay?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Citystay, and how far are they?

There are following attraction near to this property like :, Butcher's Hall - 0.1 km / 0.1 mi, Maritime Park - 0.1 km / 0.1 mi, Steen Castle - 0.1 km / 0.1 mi, National Maritime Museum - 0.2 km / 0.1 mi, St. Paul's Church - 0.2 km / 0.1 mi, Eugeen van Mieghem Museum - 0.3 km / 0.2 mi, Antwerp City Hall - 0.3 km / 0.2 mi, Antwerp Market Square - 0.3 km / 0.2 mi, Cathedral of Our Lady - 0.4 km / 0.3 mi, St. Carolus Borromeus Church - 0.5 km / 0.3 mi, University of Antwerp - 0.6 km / 0.4 mi, Green Square - 0.6 km / 0.4 mi, Plantin-Moretus Museum - 0.7 km / 0.4 mi, Antwerp Flea Market - 0.7 km / 0.4 mi, Farmers' Tower - 0.8 km / 0.5 mi, , The nearest airports are:, Antwerp (ANR-Antwerp Intl.) - 6.9 km / 4.3 mi, Brussels Airport (BRU) - 46.2 km / 28.7 mi, , The preferred airport for Citystay is Brussels Airport (BRU).

Is Citystay accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Citystay provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Citystay follow a non-smoking policy?

The following room categories at Citystay follow a non-smoking policy: Deluxe Double Room, City View, Deluxe Double Room, Courtyard View, Deluxe Suite. For more details, please contact the reception.

What are the different types of room categories offered at Citystay?

The property offers the following room categories: Deluxe Double Room, City View, Deluxe Double Room, Courtyard View, Deluxe Suite.

Does Citystay provide 24-hour front desk service?

Front desk service may be limited; guests are often greeted by the host upon arrival.

What are the nearest major airports and how far are they from Citystay?

The nearest airports are: Antwerp (ANR-Antwerp Intl.) - 6.9 km / 4.3 mi, Brussels Airport (BRU) - 46.2 km / 28.7 mi.

Is there tour or ticket assistance available at Citystay?

Yes, tour or ticket assistance is available at Citystay.

Are baby cribs, babysitting services, childcare, or extra beds available at Citystay?

The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Suite, Deluxe Double Room, City View, Deluxe Double Room, Courtyard View.

Is Citystay a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Citystay?

Languages spoken by staff include: Dutch, English, French, German, Spanish.

Is there a business center or work-friendly space available at Citystay?

The property offers work-friendly spaces and business amenities for your convenience.

Does Citystay have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Citystay offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is the check-in process multilingual at Citystay?

The check-in process includes multilingual support for guest convenience.