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Photo gallery for Lotte Hotel Hanoi showing 186 images of the property

Summary

Lotte Hotel Hanoi, nestled in the heart of Hanoi (Ba Dinh), proudly offers a luxurious 5-star accommodation experience. Our elegant and spacious rooms are designed with your comfort and relaxation in mind. Amenities include a 24-hour front desk, airport transportation (surcharge), and assistive listening devices available. Business travelers will appreciate our business center and banquet hall. Enjoy our on-site restaurant for delicious local and international cuisine. Our hotel is disability friendly and offers braille or raised signage.

Highlights

  • Full-service spa
  • Wedding services
  • Concierge services
  • Conference space
  • Business center

Property Description

In Hanoi (Ba Dinh). With a stay at Lotte Hotel Hanoi in Hanoi (Ba Dinh), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This luxury hotel is 2.9 mi (4.7 km) from Hoan Kiem Lake and 2.7 mi (4.4 km) from St. Joseph's Cathedral of Hanoi.Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.Grab a bite at Grill 63, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13870 square feet (1289 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Embassy of the Republic of Korea - 0.1 km / 0.1 mi
Vincom Center Metropolis - 0.2 km / 0.1 mi
Embassy of Japan - 0.2 km / 0.1 mi
Lotte Center Hanoi - 0.3 km / 0.2 mi
Thu Le Park - 0.4 km / 0.2 mi
Australian Embassy - 0.5 km / 0.3 mi
Van Phuc Diplomatic Corps - 0.8 km / 0.5 mi
Embassy of the Republic of the Union of Myanmar - 0.9 km / 0.6 mi
West Lake - 1.6 km / 1 mi
US Embassy - 1.7 km / 1 mi
Vietnam Museum of Ethnology - 1.8 km / 1.1 mi
Museum of Ethnology - 2.1 km / 1.3 mi
Ho Chi Minh Museum - 2.4 km / 1.5 mi
King's Island Golf Resort - 2.4 km / 1.5 mi
Hanoi Botanical Garden - 2.5 km / 1.5 mi

The preferred airport for Lotte Hotel Hanoi is Noi Bai Intl. Airport (HAN) - 24.3 km / 15.1 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
  • Others
    • 24-hour front desk
    • ATM/banking
    • Banquet hall
    • Barbecue grill(s)
    • Basketball on site
    • Business center
    • Concierge services
    • Conference space size (feet) - 13870

Please update your search criteria to see the available rooms plans.

Property Description

In Hanoi (Ba Dinh). With a stay at Lotte Hotel Hanoi in Hanoi (Ba Dinh), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This luxury hotel is 2.9 mi (4.7 km) from Hoan Kiem Lake and 2.7 mi (4.4 km) from St. Joseph's Cathedral of Hanoi.Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.Grab a bite at Grill 63, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13870 square feet (1289 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Embassy of the Republic of Korea - 0.1 km / 0.1 mi
Vincom Center Metropolis - 0.2 km / 0.1 mi
Embassy of Japan - 0.2 km / 0.1 mi
Lotte Center Hanoi - 0.3 km / 0.2 mi
Thu Le Park - 0.4 km / 0.2 mi
Australian Embassy - 0.5 km / 0.3 mi
Van Phuc Diplomatic Corps - 0.8 km / 0.5 mi
Embassy of the Republic of the Union of Myanmar - 0.9 km / 0.6 mi
West Lake - 1.6 km / 1 mi
US Embassy - 1.7 km / 1 mi
Vietnam Museum of Ethnology - 1.8 km / 1.1 mi
Museum of Ethnology - 2.1 km / 1.3 mi
Ho Chi Minh Museum - 2.4 km / 1.5 mi
King's Island Golf Resort - 2.4 km / 1.5 mi
Hanoi Botanical Garden - 2.5 km / 1.5 mi

The preferred airport for Lotte Hotel Hanoi is Noi Bai Intl. Airport (HAN) - 24.3 km / 15.1 mi

Property Rules

Check-In

Check-in time: 3:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Special Instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

FAQs

What are the check-in and check-out times at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Lotte Hotel Hanoi?

The minimum check-in age is 18 years.

Where is Lotte Hotel Hanoi located?

With a stay at Lotte Hotel Hanoi in Hanoi (Ba Dinh), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This luxury hotel is 2.9 mi (4.7 km) from Hoan Kiem Lake and 2.7 mi (4.4 km) from St. Joseph's Cathedral of Hanoi.

Is luggage storage available at Lotte Hotel Hanoi for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Lotte Hotel Hanoi, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Lotte Hotel Hanoi offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Lotte Hotel Hanoi?

Pets are not allowed at Lotte Hotel Hanoi.

Are there any specific rules, restrictions, or extra charges for bringing pets to Lotte Hotel Hanoi?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Lotte Hotel Hanoi?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Lotte Hotel Hanoi, and how far are they?

There are following attraction near to this property like :, Embassy of the Republic of Korea - 0.1 km / 0.1 mi, Vincom Center Metropolis - 0.2 km / 0.1 mi, Embassy of Japan - 0.2 km / 0.1 mi, Lotte Center Hanoi - 0.3 km / 0.2 mi, Thu Le Park - 0.4 km / 0.2 mi, Australian Embassy - 0.5 km / 0.3 mi, Van Phuc Diplomatic Corps - 0.8 km / 0.5 mi, Embassy of Brunei Darussalam - 0.8 km / 0.5 mi, Embassy of the Republic of the Union of Myanmar - 0.9 km / 0.6 mi, West Lake - 1.6 km / 1 mi, US Embassy - 1.7 km / 1 mi, Vietnam Museum of Ethnology - 1.8 km / 1.1 mi, Museum of Ethnology - 2.1 km / 1.3 mi, Ho Chi Minh Museum - 2.4 km / 1.5 mi, King's Island Golf Resort - 2.4 km / 1.5 mi, , The preferred airport for Lotte Hotel Hanoi is Noi Bai Intl. Airport (HAN) - 24.3 km / 15.1 mi.

What entertainment options are available at Lotte Hotel Hanoi?

The property offers entertainment options such as: Health club, Number of indoor pools - 1, Number of outdoor pools - 1.

Is Lotte Hotel Hanoi accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Lotte Hotel Hanoi offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Lotte Hotel Hanoi?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Lotte Hotel Hanoi provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Lotte Hotel Hanoi follow a non-smoking policy?

The following room categories at Lotte Hotel Hanoi follow a non-smoking policy: Deluxe Room, 1 King Bed, Deluxe Room, 1 King Bed (Club ), Deluxe Suite, Deluxe Twin Room, Deluxe Twin Room (Club), Junior Suite, 1 King Bed, Junior Suite, 1 King Bed (Club ), Junior Twin Room, Junior Twin Room (Club ), Premier Suite. For more details, please contact the reception.

What are the different types of room categories offered at Lotte Hotel Hanoi?

The property offers the following room categories: Deluxe Room, 1 King Bed, Deluxe Room, 1 King Bed (Club ), Deluxe Suite, Deluxe Twin Room, Deluxe Twin Room (Club), Junior Suite, 1 King Bed, Junior Suite, 1 King Bed (Club ), Junior Twin Room, Junior Twin Room (Club ), Premier Suite.

Does Lotte Hotel Hanoi provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Lotte Hotel Hanoi?

The preferred airport for Lotte Hotel Hanoi is Noi Bai Intl. Airport (HAN) - 24.3 km / 15.1 mi.

Is Lotte Hotel Hanoi a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Lotte Hotel Hanoi?

Languages spoken by staff include: English, Korean, Vietnamese.

Does Lotte Hotel Hanoi offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Lotte Hotel Hanoi?

Elevator or lift is available for guest convenience.

Does Lotte Hotel Hanoi offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Lotte Hotel Hanoi, and what types of pools are offered?

Yes, the property features 1 indoor pool and 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at Lotte Hotel Hanoi?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Lotte Hotel Hanoi?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Lotte Hotel Hanoi?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Lotte Hotel Hanoi offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does Lotte Hotel Hanoi have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Lotte Hotel Hanoi?

The check-in process includes multilingual support for guest convenience.