In accordance with Colombian tax law, foreign citizens and non-resident Colombian citizens who receive certain stamps or visas upon entry into the country will be exempt from paying the 19% VAT tax. The exemption will only apply in certain cases to be reviewed at the reception. The travel documentation with the stamp or visa granted must be presented upon arrival.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.Guests under the age of 18 can only check in with a parent or official guardian.If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.