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Photo gallery for JEN Penang Georgetown by Shangri-La showing 142 images of the property

Summary

Experience contemporary comforts at JEN Penang Georgetown by Shangri-La. This 4-star hotel, conveniently situated near Kidland Penang in the vibrant city of George Town, offers easy access to local attractions and businesses alike. Step into a world of sophistication with JEN Penang Georgetown's stylish and contemporary accommodations. Each room is equipped with modern amenities including 24-hour front desk service, a fully functional fitness center accessible at all hours, and convenient airport transportation available upon request (for an additional fee).

Highlights

  • Ballroom
  • Wedding services
  • Express check-in
  • Express check-out
  • Limo or town car service available

Property Description

Near Kidland Penang. With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This family-friendly hotel is 0.6 mi (0.9 km) from Prangin Mall.Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

1st Avenue Mall - 0.1 km / 0.1 mi
KOMTAR - 0.2 km / 0.1 mi
Prangin Mall - 0.2 km / 0.1 mi
Hin Bus Depot Art Centre - 0.3 km / 0.2 mi
Kidland Penang - 0.4 km / 0.3 mi
The Top at Komatar - 0.4 km / 0.3 mi
Penang Times Square - 0.5 km / 0.3 mi
Chit Tiau Lor Ban San - 0.8 km / 0.5 mi
Armenian Street - 0.8 km / 0.5 mi
Penang Islamic Museum - 0.8 km / 0.5 mi
Pasar Chowrasta - 0.9 km / 0.5 mi
Georgetown UNESCO Historic Site - 0.9 km / 0.6 mi
Kapitan Keling Mosque - 1.1 km / 0.7 mi
Batik Painting Museum Penang - 1.1 km / 0.7 mi
Children on Bicycle by Ernest Zacharevic - 1.2 km / 0.7 mi

The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.6 km / 10.9 mi

Amenities

  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • Accessible airport shuttle
    • Babysitting or childcare (surcharge)
    • Ballroom
    • Banquet hall
    • Breakfast available (surcharge)
    • Business center
    • Computer station
    • Concierge services

Please update your search criteria to see the available rooms plans.

Property Description

Near Kidland Penang. With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This family-friendly hotel is 0.6 mi (0.9 km) from Prangin Mall.Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

1st Avenue Mall - 0.1 km / 0.1 mi
KOMTAR - 0.2 km / 0.1 mi
Prangin Mall - 0.2 km / 0.1 mi
Hin Bus Depot Art Centre - 0.3 km / 0.2 mi
Kidland Penang - 0.4 km / 0.3 mi
The Top at Komatar - 0.4 km / 0.3 mi
Penang Times Square - 0.5 km / 0.3 mi
Chit Tiau Lor Ban San - 0.8 km / 0.5 mi
Armenian Street - 0.8 km / 0.5 mi
Penang Islamic Museum - 0.8 km / 0.5 mi
Pasar Chowrasta - 0.9 km / 0.5 mi
Georgetown UNESCO Historic Site - 0.9 km / 0.6 mi
Kapitan Keling Mosque - 1.1 km / 0.7 mi
Batik Painting Museum Penang - 1.1 km / 0.7 mi
Children on Bicycle by Ernest Zacharevic - 1.2 km / 0.7 mi

The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.6 km / 10.9 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To 6:00 AM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for continental breakfast: approximately MYR 70 for adults and MYR 35 for children
  • Airport shuttle fee: MYR 96 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: MYR 72 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

FAQs

What are the check-in and check-out times at JEN Penang Georgetown by Shangri-La?

Check-in is available from 3:00 PM to 6:00 AM, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at JEN Penang Georgetown by Shangri-La?

The minimum check-in age is 18 years.

Where is JEN Penang Georgetown by Shangri-La located?

With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This family-friendly hotel is 0.6 mi (0.9 km) from Prangin Mall.

Is luggage storage available at JEN Penang Georgetown by Shangri-La for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at JEN Penang Georgetown by Shangri-La, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does JEN Penang Georgetown by Shangri-La offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at JEN Penang Georgetown by Shangri-La?

Pets are not allowed at JEN Penang Georgetown by Shangri-La.

Are there any specific rules, restrictions, or extra charges for bringing pets to JEN Penang Georgetown by Shangri-La?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at JEN Penang Georgetown by Shangri-La?

The property provides kitchen amenities such as: cookware, kitchen, kitchenette, microwave, refrigerator.

Are linens, towels, or toiletries included at JEN Penang Georgetown by Shangri-La?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near JEN Penang Georgetown by Shangri-La, and how far are they?

There are following attraction near to this property like :, 1st Avenue Mall - 0.1 km / 0.1 mi, KOMTAR - 0.2 km / 0.1 mi, Prangin Mall - 0.2 km / 0.1 mi, Hin Bus Depot Art Centre - 0.3 km / 0.2 mi, Kidland Penang - 0.4 km / 0.3 mi, The Top at Komatar - 0.4 km / 0.3 mi, Penang Times Square - 0.5 km / 0.3 mi, Chit Tiau Lor Ban San - 0.8 km / 0.5 mi, Armenian Street - 0.8 km / 0.5 mi, Penang Islamic Museum - 0.8 km / 0.5 mi, Pasar Chowrasta - 0.9 km / 0.5 mi, Georgetown UNESCO Historic Site - 0.9 km / 0.6 mi, Kapitan Keling Mosque - 1.1 km / 0.7 mi, Batik Painting Museum Penang - 1.1 km / 0.7 mi, Children on Bicycle by Ernest Zacharevic - 1.2 km / 0.7 mi, , The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.6 km / 10.9 mi.

What entertainment options are available at JEN Penang Georgetown by Shangri-La?

The property offers entertainment options such as: 24-hour health club, Children's pool, Garden, Number of outdoor pools - 1, Pool sun loungers, Pool umbrellas, Television in common areas.

Is JEN Penang Georgetown by Shangri-La accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does JEN Penang Georgetown by Shangri-La offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at JEN Penang Georgetown by Shangri-La?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does JEN Penang Georgetown by Shangri-La provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at JEN Penang Georgetown by Shangri-La follow a non-smoking policy?

The following room categories at JEN Penang Georgetown by Shangri-La follow a non-smoking policy: Apartment, 1 King Bed, Deluxe Room, 1 King Bed, Deluxe Room, 1 King Bed (Club), Deluxe Room, 2 Twin Beds, Deluxe Room, 2 Twin Beds (Club), Executive Suite, 1 King Bed, Family Room, 1 King Bed, Family Room, 1 King Bed (Club). For more details, please contact the reception.

What are the different types of room categories offered at JEN Penang Georgetown by Shangri-La?

The property offers the following room categories: Apartment, 1 King Bed, Deluxe Room, 1 King Bed, Deluxe Room, 1 King Bed (Club), Deluxe Room, 2 Twin Beds, Deluxe Room, 2 Twin Beds (Club), Executive Suite, 1 King Bed, Family Room, 1 King Bed, Family Room, 1 King Bed (Club).

Does JEN Penang Georgetown by Shangri-La provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from JEN Penang Georgetown by Shangri-La?

The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.6 km / 10.9 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at JEN Penang Georgetown by Shangri-La?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Room, 2 Twin Beds (Club), Deluxe Room, 2 Twin Beds, Executive Suite, 1 King Bed, Deluxe Room, 1 King Bed, Apartment, 1 King Bed, Deluxe Room, 1 King Bed (Club), Family Room, 1 King Bed, Family Room, 1 King Bed (Club).

Is JEN Penang Georgetown by Shangri-La a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at JEN Penang Georgetown by Shangri-La?

Languages spoken by staff include: Chinese (Mandarin), English, Hindi, Japanese, Malay.

Does JEN Penang Georgetown by Shangri-La offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at JEN Penang Georgetown by Shangri-La?

Elevator or lift is available for guest convenience.

Does JEN Penang Georgetown by Shangri-La offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at JEN Penang Georgetown by Shangri-La, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at JEN Penang Georgetown by Shangri-La?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at JEN Penang Georgetown by Shangri-La?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at JEN Penang Georgetown by Shangri-La?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does JEN Penang Georgetown by Shangri-La offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are snacks or light refreshments provided to guests on arrival?

Guests may enjoy light snacks or refreshments when they arrive.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Are there vending machines for snacks or beverages on site?

Guests can access snacks or drinks from vending machines available on site.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a designated smoking lounge or area at JEN Penang Georgetown by Shangri-La?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at JEN Penang Georgetown by Shangri-La?

The check-in process includes multilingual support for guest convenience.

Does JEN Penang Georgetown by Shangri-La provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Does JEN Penang Georgetown by Shangri-La provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Is there a sundeck or sunbathing area at JEN Penang Georgetown by Shangri-La?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.