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Photo gallery for Krystal Cancun showing 110 images of the property

Summary

Experience the vibrant Mexican culture at Krystal Cancun, a 3.5-star resort nestled near Forum By The Sea Mall in Cancun. Our amenities include a 24-hour front desk, LED lighting (minimum 80%), ATM/banking, babysitting or childcare with surcharge, banquet hall, beach towels and umbrellas, beach volleyball on site, boat tours nearby, and Spanish and English language options. Well-suited for families, couples, and solo travelers.

Highlights

  • Full-service spa
  • Beach volleyball on site
  • Parasailing nearby
  • Snorkeling nearby
  • Poolside bar

Property Description

Near Forum By The Sea Mall. With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.Distances are displayed to the nearest 0.1 mile and kilometer.

Cancun Convention Center - 0.2 km / 0.1 mi
Gaviota Azul Beach - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.3 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi
Tortuga Beach - 3.1 km / 1.9 mi
La Isla Shopping Mall - 3.4 km / 2.1 mi
El Sol de Cancun - 3.6 km / 2.2 mi
Cinemex La Isla Cancun - 3.7 km / 2.3 mi

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa treatment room(s)
  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • ATM/banking
    • Babysitting or childcare (surcharge)
    • Banquet hall
    • Beach towels

Please update your search criteria to see the available rooms plans.

Property Description

Near Forum By The Sea Mall. With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.Distances are displayed to the nearest 0.1 mile and kilometer.

Cancun Convention Center - 0.2 km / 0.1 mi
Gaviota Azul Beach - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.3 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi
Tortuga Beach - 3.1 km / 1.9 mi
La Isla Shopping Mall - 3.4 km / 2.1 mi
El Sol de Cancun - 3.6 km / 2.2 mi
Cinemex La Isla Cancun - 3.7 km / 2.3 mi

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at Krystal Cancun?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Krystal Cancun?

The minimum check-in age is 18 years.

Where is Krystal Cancun located?

With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.

Is luggage storage available at Krystal Cancun for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Krystal Cancun, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Krystal Cancun offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Krystal Cancun?

Pets are not allowed at Krystal Cancun.

Are there any specific rules, restrictions, or extra charges for bringing pets to Krystal Cancun?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Krystal Cancun?

The property provides kitchen amenities such as: microwave, refrigerator.

Are linens, towels, or toiletries included at Krystal Cancun?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Krystal Cancun, and how far are they?

There are following attraction near to this property like :, Cancun Convention Center - 0.2 km / 0.1 mi, Gaviota Azul Beach - 0.3 km / 0.2 mi, Forum By The Sea Mall - 0.4 km / 0.2 mi, Forum Beach - 0.4 km / 0.2 mi, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi, UltraMar Ferry Terminal - 0.4 km / 0.3 mi, Plaza Caracol Mall - 0.5 km / 0.3 mi, Caracol Beach - 0.5 km / 0.3 mi, Chac Mool Beach - 0.9 km / 0.6 mi, Playa Ancha - 1.3 km / 0.8 mi, Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi, Tortuga Beach - 3.1 km / 1.9 mi, La Isla Shopping Mall - 3.4 km / 2.1 mi, El Sol de Cancun - 3.6 km / 2.2 mi, Cinemex La Isla Cancun - 3.7 km / 2.3 mi, , The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi.

What entertainment options are available at Krystal Cancun?

The property offers entertainment options such as: Children's club (free), Children's pool, Garden, Health club, Number of outdoor pools - 1, Number of poolside bars - 1, Playground on site, Pool sun loungers, Television in common areas, Vegetable garden.

Is Krystal Cancun accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Does Krystal Cancun offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Krystal Cancun?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Krystal Cancun provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Krystal Cancun follow a non-smoking policy?

The following room categories at Krystal Cancun follow a non-smoking policy: Club Room, 1 King Bed, Balcony, Ocean View, Club Room, 2 Double Beds, Balcony, Ocean View, Deluxe Room, 1 King Bed, Balcony, Ocean View, Deluxe Room, 2 Double Beds, Balcony, Ocean View, Family Studio, 1 King Bed with Sofa bed, Ocean View, Romantic Room, 1 King Bed, Balcony, Oceanfront, Standard Room, 1 King Bed, City View, Standard Room, 2 Double Beds, City View. For more details, please contact the reception.

What are the different types of room categories offered at Krystal Cancun?

The property offers the following room categories: Club Room, 1 King Bed, Balcony, Ocean View, Club Room, 2 Double Beds, Balcony, Ocean View, Deluxe Room, 1 King Bed, Balcony, Ocean View, Deluxe Room, 2 Double Beds, Balcony, Ocean View, Family Studio, 1 King Bed with Sofa bed, Ocean View, Romantic Room, 1 King Bed, Balcony, Oceanfront, Standard Room, 1 King Bed, City View, Standard Room, 2 Double Beds, City View.

Does Krystal Cancun provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Krystal Cancun?

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Krystal Cancun?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Room, 1 King Bed, Balcony, Ocean View, Standard Room, 1 King Bed, City View, Standard Room, 2 Double Beds, City View, Club Room, 2 Double Beds, Balcony, Ocean View, Club Room, 1 King Bed, Balcony, Ocean View, Deluxe Room, 2 Double Beds, Balcony, Ocean View, Family Studio, 1 King Bed with Sofa bed, Ocean View, Romantic Room, 1 King Bed, Balcony, Oceanfront.

Is Krystal Cancun a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Krystal Cancun?

Languages spoken by staff include: English, Spanish.

Does Krystal Cancun offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Krystal Cancun include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Krystal Cancun?

Elevator or lift is available for guest convenience.

Does Krystal Cancun offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Krystal Cancun, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at Krystal Cancun?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Krystal Cancun?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Krystal Cancun?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Does Krystal Cancun have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Krystal Cancun?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Krystal Cancun offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is the check-in process multilingual at Krystal Cancun?

The check-in process includes multilingual support for guest convenience.

Does Krystal Cancun provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a water dispenser or refill station available at Krystal Cancun?

Water refill stations or dispensers are available to help guests stay hydrated.

Is there a sundeck or sunbathing area at Krystal Cancun?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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