41140865
Photo gallery for Maroma, A Belmond Hotel, Riviera Maya showing 138 images of the property

Summary

Experience luxury at Maroma, A Belmond Hotel, nestled in the Riviera Maya of Playa del Carmen. This 5-star, beachfront hotel boasts a tranquil atmosphere with impeccable service, making it an ideal destination for both leisure and business travelers. Maroma offers a variety of amenities to ensure a comfortable and enjoyable stay for all guests.

Highlights

  • Full-service spa
  • On private beach
  • Parasailing nearby
  • Sailing on site
  • Scuba diving on site

Property Description

Near Maroma Beach. With a stay at Maroma, A Belmond Hotel, Riviera Maya in Playa del Carmen, you'll be 6.9 mi (11.1 km) from El Camaleón Mayakoba Golf Course and 11.7 mi (18.9 km) from Quinta Avenida. This beach hotel is 12.1 mi (19.5 km) from Puerto Morelos Town Square and 17.1 mi (27.5 km) from Xcaret Eco Theme Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a steam room and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy Mexican cuisine at Casa Mayor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Playa del Carmen? This hotel has 377 square feet (35 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Maroma Beach - 0.4 km / 0.2 mi
Playa Paraiso Golf Course - 3.1 km / 1.9 mi
Paradise Beach - 6 km / 3.8 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 6.8 km / 4.2 mi
Nicklaus Design Golf Course - 7.2 km / 4.5 mi
Virgen Beach - 7.2 km / 4.5 mi
Tres Rios Ecopark - 9.3 km / 5.8 mi
El Camaleón Mayakoba Golf Course - 11.1 km / 6.9 mi
Gran Coyote Golf - 13.9 km / 8.6 mi
Chun-Zumbul (diving site) - 15.3 km / 9.5 mi
Dr. Alfredo Barrera Marin Botanical Garden - 15.4 km / 9.6 mi
Sanctuary of Hope and Time Capsule - 15.4 km / 9.6 mi
28 de Julio Square - 15.7 km / 9.8 mi
Playa Xcalacoco - 15.7 km / 9.8 mi
Guadalupe Church - 17.1 km / 10.6 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 57 km / 35.4 mi
Cancun Intl. Airport (CUN) - 40.9 km / 25.4 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Others
    • 24-hour front desk
    • Art gallery on site
    • Babysitting or childcare (surcharge)
    • Banquet hall
    • Beach sun loungers
    • Beach towels
    • Beach umbrellas

Please update your search criteria to see the available rooms plans.

Property Description

Near Maroma Beach. With a stay at Maroma, A Belmond Hotel, Riviera Maya in Playa del Carmen, you'll be 6.9 mi (11.1 km) from El Camaleón Mayakoba Golf Course and 11.7 mi (18.9 km) from Quinta Avenida. This beach hotel is 12.1 mi (19.5 km) from Puerto Morelos Town Square and 17.1 mi (27.5 km) from Xcaret Eco Theme Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a steam room and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy Mexican cuisine at Casa Mayor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Playa del Carmen? This hotel has 377 square feet (35 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Maroma Beach - 0.4 km / 0.2 mi
Playa Paraiso Golf Course - 3.1 km / 1.9 mi
Paradise Beach - 6 km / 3.8 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 6.8 km / 4.2 mi
Nicklaus Design Golf Course - 7.2 km / 4.5 mi
Virgen Beach - 7.2 km / 4.5 mi
Tres Rios Ecopark - 9.3 km / 5.8 mi
El Camaleón Mayakoba Golf Course - 11.1 km / 6.9 mi
Gran Coyote Golf - 13.9 km / 8.6 mi
Chun-Zumbul (diving site) - 15.3 km / 9.5 mi
Dr. Alfredo Barrera Marin Botanical Garden - 15.4 km / 9.6 mi
Sanctuary of Hope and Time Capsule - 15.4 km / 9.6 mi
28 de Julio Square - 15.7 km / 9.8 mi
Playa Xcalacoco - 15.7 km / 9.8 mi
Guadalupe Church - 17.1 km / 10.6 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 57 km / 35.4 mi
Cancun Intl. Airport (CUN) - 40.9 km / 25.4 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional Fees:

  • Airport shuttle fee: MXN 3200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 4000 per stay
  • Pet fee: MXN 4000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 129.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Maroma, A Belmond Hotel, Riviera Maya?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Maroma, A Belmond Hotel, Riviera Maya?

The minimum check-in age is 18 years.

Where is Maroma, A Belmond Hotel, Riviera Maya located?

With a stay at Maroma, A Belmond Hotel, Riviera Maya in Playa del Carmen, you'll be 6.9 mi (11.1 km) from El Camaleón Mayakoba Golf Course and 11.7 mi (18.9 km) from Quinta Avenida. This beach hotel is 12.1 mi (19.5 km) from Puerto Morelos Town Square and 17.1 mi (27.5 km) from Xcaret Eco Theme Park.

Is luggage storage available at Maroma, A Belmond Hotel, Riviera Maya for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Maroma, A Belmond Hotel, Riviera Maya, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Maroma, A Belmond Hotel, Riviera Maya offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Maroma, A Belmond Hotel, Riviera Maya?

Yes, Maroma, A Belmond Hotel, Riviera Maya is a pet-friendly property.

What room categories at Maroma, A Belmond Hotel, Riviera Maya are pet-friendly?

The following room categories at Maroma, A Belmond Hotel, Riviera Maya are pet-friendly: Deluxe Room, Garden View (Deluxe Garden View Room), Deluxe Room, Ocean View (Deluxe Ocean View Room), Junior Suite, Garden View, Junior Suite, Ocean View (Ocean View Junior Suite), Suite, 1 Bedroom, Oceanfront, Suite, 1 Bedroom, Oceanfront (Plunge Pool), Suite, 2 Bedrooms, Suite, 2 Bedrooms, Oceanfront (Plunge Pool), Suite, Garden View (Master), Suite, Ocean View (Master), Suite, Private Pool, Oceanfront (Pavo Real), Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu). Kindly confirm availability at the time of check-in.

Are there any specific rules, restrictions, or extra charges for bringing pets to Maroma, A Belmond Hotel, Riviera Maya?

Service animals are allowed and exempt from any fees or restrictions. Pets are allowed at Maroma, A Belmond Hotel, Riviera Maya. Pets are allowed and may incur additional charges.

What kitchen facilities or appliances are provided at Maroma, A Belmond Hotel, Riviera Maya?

The property provides kitchen amenities such as: cookware, kitchen, kitchenette, oven, refrigerator, stovetop.

Are linens, towels, or toiletries included at Maroma, A Belmond Hotel, Riviera Maya?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Maroma, A Belmond Hotel, Riviera Maya, and how far are they?

There are following attraction near to this property like :, Maroma Beach - 0.4 km / 0.2 mi, Playa Paraiso Golf Course - 3.1 km / 1.9 mi, Paradise Beach - 6 km / 3.8 mi, Cirque du Soleil Boutique at Vidanta Riviera Maya - 6.8 km / 4.2 mi, Nicklaus Design Golf Course - 7.2 km / 4.5 mi, Virgen Beach - 7.2 km / 4.5 mi, Tres Rios Ecopark - 9.3 km / 5.8 mi, El Camaleón Mayakoba Golf Course - 11.1 km / 6.9 mi, Gran Coyote Golf - 13.9 km / 8.6 mi, Chun-Zumbul (diving site) - 15.3 km / 9.5 mi, Dr. Alfredo Barrera Marin Botanical Garden - 15.4 km / 9.6 mi, Sanctuary of Hope and Time Capsule - 15.4 km / 9.6 mi, 28 de Julio Square - 15.7 km / 9.8 mi, Playa Xcalacoco - 15.7 km / 9.8 mi, Guadalupe Church - 17.1 km / 10.6 mi, , The nearest airports are:, Cozumel Intl. Airport (CZM) - 57 km / 35.4 mi, Cancun Intl. Airport (CUN) - 40.9 km / 25.4 mi.

What entertainment options are available at Maroma, A Belmond Hotel, Riviera Maya?

The property offers entertainment options such as: Games, Garden, Number of outdoor pools - 0, Pool sun loungers, Pool umbrellas, Terrace, Vegetable garden.

Is Maroma, A Belmond Hotel, Riviera Maya accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Maroma, A Belmond Hotel, Riviera Maya offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Maroma, A Belmond Hotel, Riviera Maya?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Maroma, A Belmond Hotel, Riviera Maya provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Maroma, A Belmond Hotel, Riviera Maya follow a non-smoking policy?

The following room categories at Maroma, A Belmond Hotel, Riviera Maya follow a non-smoking policy: Deluxe Room, Garden View (Deluxe Garden View Room), Deluxe Room, Ocean View (Deluxe Ocean View Room), Junior Suite, Garden View, Junior Suite, Ocean View (Ocean View Junior Suite), Suite, 1 Bedroom, Oceanfront, Suite, 1 Bedroom, Oceanfront (Plunge Pool), Suite, 2 Bedrooms, Suite, 2 Bedrooms, Oceanfront (Plunge Pool), Suite, Garden View (Master), Suite, Ocean View, Suite, Ocean View (Master), Suite, Private Pool, Oceanfront (Pavo Real), Villa (Maroma), Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu), Villa, 2 Bedrooms, Private Pool (Mariposa). For more details, please contact the reception.

What are the different types of room categories offered at Maroma, A Belmond Hotel, Riviera Maya?

The property offers the following room categories: Deluxe Room, Garden View (Deluxe Garden View Room), Deluxe Room, Ocean View (Deluxe Ocean View Room), Junior Suite, Garden View, Junior Suite, Ocean View (Ocean View Junior Suite), Suite, 1 Bedroom, Oceanfront, Suite, 1 Bedroom, Oceanfront (Plunge Pool), Suite, 2 Bedrooms, Suite, 2 Bedrooms, Oceanfront (Plunge Pool), Suite, Garden View (Master), Suite, Ocean View, Suite, Ocean View (Master), Suite, Private Pool, Oceanfront (Pavo Real), Villa (Maroma), Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu), Villa, 2 Bedrooms, Private Pool (Mariposa).

Does Maroma, A Belmond Hotel, Riviera Maya provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Maroma, A Belmond Hotel, Riviera Maya?

The nearest airports are: Cozumel Intl. Airport (CZM) - 57 km / 35.4 mi, Cancun Intl. Airport (CUN) - 40.9 km / 25.4 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Maroma, A Belmond Hotel, Riviera Maya?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Junior Suite, Garden View, Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu), Suite, 2 Bedrooms, Oceanfront (Plunge Pool), Junior Suite, Ocean View (Ocean View Junior Suite), Suite, 2 Bedrooms, Villa (Maroma), Suite, Private Pool, Oceanfront (Pavo Real), Deluxe Room, Garden View (Deluxe Garden View Room), Suite, Garden View (Master), Suite, Ocean View (Master), Deluxe Room, Ocean View (Deluxe Ocean View Room), Villa, 2 Bedrooms, Private Pool (Mariposa), Suite, 1 Bedroom, Oceanfront (Plunge Pool), Suite, 1 Bedroom, Oceanfront, Suite, Ocean View.

Is Maroma, A Belmond Hotel, Riviera Maya a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Maroma, A Belmond Hotel, Riviera Maya?

Languages spoken by staff include: English, French, Italian, Portuguese, Spanish.

Does Maroma, A Belmond Hotel, Riviera Maya offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Maroma, A Belmond Hotel, Riviera Maya include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Does Maroma, A Belmond Hotel, Riviera Maya offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a fitness center or gym available at Maroma, A Belmond Hotel, Riviera Maya?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Maroma, A Belmond Hotel, Riviera Maya?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Maroma, A Belmond Hotel, Riviera Maya?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Maroma, A Belmond Hotel, Riviera Maya?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Maroma, A Belmond Hotel, Riviera Maya offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is there a mini-market or convenience store at the property?

A mini-market or convenience store is available on site for guest essentials.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a designated smoking lounge or area at Maroma, A Belmond Hotel, Riviera Maya?

A separate smoking area is provided for guest convenience.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is there a table tennis area at the property?

A table tennis area is available for guests to enjoy friendly matches.

Is the check-in process multilingual at Maroma, A Belmond Hotel, Riviera Maya?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Maroma, A Belmond Hotel, Riviera Maya eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Maroma, A Belmond Hotel, Riviera Maya provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a sundeck or sunbathing area at Maroma, A Belmond Hotel, Riviera Maya?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.