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Photo gallery for The Ritz-Carlton, Shenzhen showing 252 images of the property

Summary

The Ritz-Carlton, Shenzhen is a world-class 5.0-star luxury hotel strategically located near Coco Park Shopping Center in Shenzhen city. Comfort meets convenience in every detail. Business Friendly: False.

Highlights

  • Full-service spa
  • Ballroom
  • Lifeguard on site
  • Poolside bar
  • Pilates classes on site

Property Description

Near Coco Park Shopping Center. With a stay at The Ritz-Carlton, Shenzhen, you'll be centrally located in Shenzhen, a 7-minute walk from Shenzhen Convention and Exhibition Center and 13 minutes by foot from Coco Park Shopping Center. This luxury hotel is 1.3 mi (2 km) from Shenzhen Lianhuashan Park and 5.1 mi (8.1 km) from Splendid China Folk Village.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy international cuisine at Flavorz 全日制餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shenzhen? This hotel has 15737 square feet (1462 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 280 air-conditioned rooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.Distances are displayed to the nearest 0.1 mile and kilometer.

Shenzhen Convention and Exhibition Center - 0.6 km / 0.4 mi
Coco Park Shopping Center - 1.1 km / 0.7 mi
Shenzhen City Hall - 1.5 km / 0.9 mi
Shenzhen Lianhuashan Park - 2 km / 1.2 mi
Shenzhen Library - 2 km / 1.2 mi
Shenzhen Civic Center - 2.1 km / 1.3 mi
Huaqiangbei - 2.2 km / 1.4 mi
Shenzhen Concert Hall - 2.3 km / 1.4 mi
Shenzhen Central Park - 2.3 km / 1.4 mi
Huanggang Border Crossing - 2.6 km / 1.6 mi
Huanggang Port - 2.8 km / 1.7 mi
Lianhua Mountain Park - 3.1 km / 1.9 mi
Happy Coast - 3.4 km / 2.1 mi
SEG Electronics - 4 km / 2.5 mi
Shenzhen Golf Club - 4.9 km / 3.1 mi

The nearest airports are:
Hong Kong International Airport (HKG) - 46.6 km / 28.9 mi
Shenzhen Intl. Airport (SZX) - 32.1 km / 19.9 mi

The preferred airport for The Ritz-Carlton, Shenzhen is Shenzhen Intl. Airport (SZX).

. The property will be renovating from August 14 2024 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Others
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • ATM/banking
    • Ballroom
    • Banquet hall
    • Biodegradable/compostable stirrers
    • Breakfast available (surcharge)

Please update your search criteria to see the available rooms plans.

Property Description

Near Coco Park Shopping Center. With a stay at The Ritz-Carlton, Shenzhen, you'll be centrally located in Shenzhen, a 7-minute walk from Shenzhen Convention and Exhibition Center and 13 minutes by foot from Coco Park Shopping Center. This luxury hotel is 1.3 mi (2 km) from Shenzhen Lianhuashan Park and 5.1 mi (8.1 km) from Splendid China Folk Village.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy international cuisine at Flavorz 全日制餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shenzhen? This hotel has 15737 square feet (1462 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 280 air-conditioned rooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.Distances are displayed to the nearest 0.1 mile and kilometer.

Shenzhen Convention and Exhibition Center - 0.6 km / 0.4 mi
Coco Park Shopping Center - 1.1 km / 0.7 mi
Shenzhen City Hall - 1.5 km / 0.9 mi
Shenzhen Lianhuashan Park - 2 km / 1.2 mi
Shenzhen Library - 2 km / 1.2 mi
Shenzhen Civic Center - 2.1 km / 1.3 mi
Huaqiangbei - 2.2 km / 1.4 mi
Shenzhen Concert Hall - 2.3 km / 1.4 mi
Shenzhen Central Park - 2.3 km / 1.4 mi
Huanggang Border Crossing - 2.6 km / 1.6 mi
Huanggang Port - 2.8 km / 1.7 mi
Lianhua Mountain Park - 3.1 km / 1.9 mi
Happy Coast - 3.4 km / 2.1 mi
SEG Electronics - 4 km / 2.5 mi
Shenzhen Golf Club - 4.9 km / 3.1 mi

The nearest airports are:
Hong Kong International Airport (HKG) - 46.6 km / 28.9 mi
Shenzhen Intl. Airport (SZX) - 32.1 km / 19.9 mi

The preferred airport for The Ritz-Carlton, Shenzhen is Shenzhen Intl. Airport (SZX).

. The property will be renovating from August 14 2024 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Special Instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Secured extended parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 408.1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at The Ritz-Carlton, Shenzhen?

Check-in is available from 2:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at The Ritz-Carlton, Shenzhen?

The minimum check-in age is 18 years.

Where is The Ritz-Carlton, Shenzhen located?

With a stay at The Ritz-Carlton, Shenzhen, you'll be centrally located in Shenzhen, a 7-minute walk from Shenzhen Convention and Exhibition Center and 13 minutes by foot from Coco Park Shopping Center. This luxury hotel is 1.3 mi (2 km) from Shenzhen Lianhuashan Park and 5.1 mi (8.1 km) from Splendid China Folk Village.

Is luggage storage available at The Ritz-Carlton, Shenzhen for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at The Ritz-Carlton, Shenzhen, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does The Ritz-Carlton, Shenzhen offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at The Ritz-Carlton, Shenzhen?

Pets are not allowed at The Ritz-Carlton, Shenzhen.

Are there any specific rules, restrictions, or extra charges for bringing pets to The Ritz-Carlton, Shenzhen?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at The Ritz-Carlton, Shenzhen?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near The Ritz-Carlton, Shenzhen, and how far are they?

There are following attraction near to this property like :, Shenzhen Convention and Exhibition Center - 0.6 km / 0.4 mi, Coco Park Shopping Center - 1.1 km / 0.7 mi, Shenzhen City Hall - 1.5 km / 0.9 mi, Shenzhen Lianhuashan Park - 2 km / 1.2 mi, Shenzhen Library - 2 km / 1.2 mi, Shenzhen Civic Center - 2.1 km / 1.3 mi, Shenzhen Concert Hall - 2.3 km / 1.4 mi, Shenzhen Central Park - 2.3 km / 1.4 mi, Huaqiangbei - 2.5 km / 1.6 mi, Huanggang Border Crossing - 2.6 km / 1.6 mi, Huanggang Port - 2.8 km / 1.7 mi, Lianhua Mountain Park - 3.1 km / 1.9 mi, Happy Coast - 3.4 km / 2.1 mi, SEG Electronics - 4 km / 2.5 mi, Shenzhen Bay - 4.8 km / 3 mi, , The nearest airports are:, Hong Kong International Airport (HKG) - 46.6 km / 28.9 mi, Shenzhen Intl. Airport (SZX) - 32.1 km / 19.9 mi, , The preferred airport for The Ritz-Carlton, Shenzhen is Shenzhen Intl. Airport (SZX).

What entertainment options are available at The Ritz-Carlton, Shenzhen?

The property offers entertainment options such as: Fence around pool, Garden, Number of outdoor pools - 1, Number of poolside bars - 1, Pool sun loungers, Pool umbrellas, Rooftop garden, Wheelchair-accessible pool.

Is The Ritz-Carlton, Shenzhen accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does The Ritz-Carlton, Shenzhen offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at The Ritz-Carlton, Shenzhen?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does The Ritz-Carlton, Shenzhen provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at The Ritz-Carlton, Shenzhen follow a non-smoking policy?

The following room categories at The Ritz-Carlton, Shenzhen follow a non-smoking policy: Carlton Suite, Club Deluxe King Bed Room, Club Deluxe Twin Bed Room, Club Executive King Bed Suite, Club Executive Twin Bed Suite, Club Junior Suite, Club Premier King Bed Room, Club Premier Twin Bed Room, Deluxe Garden View King Bed Room, Deluxe Garden View Twin Bed Room, Deluxe King Bed Room, Deluxe Twin Bed Room, Design Garden View King Room, Design Garden View Twin Room, Design King Room, Design Premier King Room, Design Twin Room, Premier King Bed Room, Premier Suite, Premier Twin Bed Room, The Ritz-Carltion Suite. For more details, please contact the reception.

What are the different types of room categories offered at The Ritz-Carlton, Shenzhen?

The property offers the following room categories: Carlton Suite, Club Deluxe King Bed Room, Club Deluxe Twin Bed Room, Club Executive King Bed Suite, Club Executive Twin Bed Suite, Club Junior Suite, Club Premier King Bed Room, Club Premier Twin Bed Room, Deluxe Garden View King Bed Room, Deluxe Garden View Twin Bed Room, Deluxe King Bed Room, Deluxe Twin Bed Room, Design Garden View King Room, Design Garden View Twin Room, Design King Room, Design Premier King Room, Design Twin Room, Premier King Bed Room, Premier Suite, Premier Twin Bed Room, The Ritz-Carltion Suite.

Does The Ritz-Carlton, Shenzhen provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from The Ritz-Carlton, Shenzhen?

The nearest airports are: Hong Kong International Airport (HKG) - 46.6 km / 28.9 mi, Shenzhen Intl. Airport (SZX) - 32.1 km / 19.9 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at The Ritz-Carlton, Shenzhen?

The following room types offer family-friendly options like cribs or rollaway beds: Design Garden View King Room, Design King Room, Design Garden View Twin Room, Club Deluxe King Bed Room, Design Premier King Room, Deluxe King Bed Room, The Ritz-Carltion Suite, Club Premier King Bed Room, Deluxe Garden View King Bed Room, Club Premier Twin Bed Room, Carlton Suite, Deluxe Twin Bed Room, Club Junior Suite, Premier Twin Bed Room, Deluxe Garden View Twin Bed Room, Premier Suite, Premier King Bed Room, Club Executive Twin Bed Suite, Club Executive King Bed Suite, Design Twin Room, Club Deluxe Twin Bed Room.

Is The Ritz-Carlton, Shenzhen a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at The Ritz-Carlton, Shenzhen?

Languages spoken by staff include: Chinese (Cantonese), Chinese (Mandarin), English.

Does The Ritz-Carlton, Shenzhen offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Does any room at The Ritz-Carlton, Shenzhen include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at The Ritz-Carlton, Shenzhen?

Elevator or lift is available for guest convenience.

Does The Ritz-Carlton, Shenzhen offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at The Ritz-Carlton, Shenzhen, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at The Ritz-Carlton, Shenzhen?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at The Ritz-Carlton, Shenzhen?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at The Ritz-Carlton, Shenzhen?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Does the property offer views or access to mountains or hills?

Guests can enjoy scenic views or access to nearby mountains or hills.

Are there facilities for events like weddings, banquets, or parties at The Ritz-Carlton, Shenzhen?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does The Ritz-Carlton, Shenzhen offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are long-term stays or monthly rentals available at The Ritz-Carlton, Shenzhen?

Long-term or monthly rental options are available for extended stays. For specific offers or terms, please contact the reception directly.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a designated smoking lounge or area at The Ritz-Carlton, Shenzhen?

A separate smoking area is provided for guest convenience.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Are electric vehicle charging stations available at The Ritz-Carlton, Shenzhen?

Electric vehicle charging stations are available for guest use.

Is the check-in process multilingual at The Ritz-Carlton, Shenzhen?

The check-in process includes multilingual support for guest convenience.

Are toiletries at The Ritz-Carlton, Shenzhen eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does The Ritz-Carlton, Shenzhen provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a water dispenser or refill station available at The Ritz-Carlton, Shenzhen?

Water refill stations or dispensers are available to help guests stay hydrated.

Is there a sundeck or sunbathing area at The Ritz-Carlton, Shenzhen?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.