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Photo gallery for Phoenix Palace Hotel Hanoi showing 116 images of the property

Summary

The Phoenix Palace Hotel Hanoi is a 3-star, 24-hour front desk hotel in the heart of Hanoi. Situated near Hoan Kiem Lake and offering amenities including an ATM/banking, business center with computer station, concierge services, and bicycle rentals on site. The Phoenix Palace Hotel Hanoi is a perfect choice for both leisure and business travelers to Hanoi.

Highlights

  • Concierge services
  • Business center
  • 24-hour front desk
  • Luggage storage
  • Free self parking

Property Description

Near Hoan Kiem Lake. With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be a 4-minute walk from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 1 mi (1.7 km) from Hanoi Opera House.Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Red Moon Gallery - 0.1 km / 0.1 mi
Ly Trieu Quoc Su Pagoda - 0.2 km / 0.1 mi
Hang Da Market - 0.2 km / 0.1 mi
Vietnamese National Tuong Theatre - 0.3 km / 0.2 mi
St. Joseph's Cathedral of Hanoi - 0.3 km / 0.2 mi
Hang Gai Street - 0.4 km / 0.2 mi
Hoa Lo Prison Museum - 0.5 km / 0.3 mi
Lotus Water Puppet Theater - 0.5 km / 0.3 mi
Train Street - 0.6 km / 0.4 mi
Food Street Tong Duy Tan - 0.6 km / 0.4 mi
Dong Kinh Nghia Thuc Square - 0.6 km / 0.4 mi
Hoan Kiem Lake Weekend Walking Street - 0.6 km / 0.4 mi
Hoan Kiem Lake - 0.7 km / 0.4 mi
Hanoi Old Town Night Market - 0.7 km / 0.4 mi
Ha Noi Gallery - 0.7 km / 0.4 mi

The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.8 km / 16 mi

Amenities

  • Others
    • 24-hour front desk
    • ATM/banking
    • Bicycle rentals on site
    • Breakfast available (surcharge)
    • Business center
    • Computer station
    • Concierge services
    • Elevator
    • Laundry facilities
    • Luggage storage
    • Number of restaurants - 1

Please update your search criteria to see the available rooms plans.

Property Description

Near Hoan Kiem Lake. With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be a 4-minute walk from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 1 mi (1.7 km) from Hanoi Opera House.Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Red Moon Gallery - 0.1 km / 0.1 mi
Ly Trieu Quoc Su Pagoda - 0.2 km / 0.1 mi
Hang Da Market - 0.2 km / 0.1 mi
Vietnamese National Tuong Theatre - 0.3 km / 0.2 mi
St. Joseph's Cathedral of Hanoi - 0.3 km / 0.2 mi
Hang Gai Street - 0.4 km / 0.2 mi
Hoa Lo Prison Museum - 0.5 km / 0.3 mi
Lotus Water Puppet Theater - 0.5 km / 0.3 mi
Train Street - 0.6 km / 0.4 mi
Food Street Tong Duy Tan - 0.6 km / 0.4 mi
Dong Kinh Nghia Thuc Square - 0.6 km / 0.4 mi
Hoan Kiem Lake Weekend Walking Street - 0.6 km / 0.4 mi
Hoan Kiem Lake - 0.7 km / 0.4 mi
Hanoi Old Town Night Market - 0.7 km / 0.4 mi
Ha Noi Gallery - 0.7 km / 0.4 mi

The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.8 km / 16 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Special Instructions:

Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately VND 100000 for adults and VND 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

FAQs

What are the check-in and check-out times at Phoenix Palace Hotel Hanoi?

Check-in is available from 2:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Phoenix Palace Hotel Hanoi?

The minimum check-in age is 18 years.

Where is Phoenix Palace Hotel Hanoi located?

With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be a 4-minute walk from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 1 mi (1.7 km) from Hanoi Opera House.

Is luggage storage available at Phoenix Palace Hotel Hanoi for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Phoenix Palace Hotel Hanoi, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Phoenix Palace Hotel Hanoi offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Phoenix Palace Hotel Hanoi?

Pets are not allowed at Phoenix Palace Hotel Hanoi.

Are there any specific rules, restrictions, or extra charges for bringing pets to Phoenix Palace Hotel Hanoi?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Phoenix Palace Hotel Hanoi?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Phoenix Palace Hotel Hanoi, and how far are they?

There are following attraction near to this property like :, Red Moon Gallery - 0.1 km / 0.1 mi, Hang Da Market - 0.2 km / 0.1 mi, Vietnamese National Tuong Theatre - 0.3 km / 0.2 mi, St. Joseph's Cathedral of Hanoi - 0.3 km / 0.2 mi, Hang Gai Street - 0.4 km / 0.2 mi, Hoa Lo Prison Museum - 0.5 km / 0.3 mi, Train Street - 0.6 km / 0.4 mi, Food Street Tong Duy Tan - 0.6 km / 0.4 mi, Dong Kinh Nghia Thuc Square - 0.6 km / 0.4 mi, Hoan Kiem Lake Weekend Walking Street - 0.6 km / 0.4 mi, Hoan Kiem Lake - 0.7 km / 0.4 mi, Hanoi Old Town Night Market - 0.7 km / 0.4 mi, Ha Noi Gallery - 0.7 km / 0.4 mi, The Old Quarter Gallery - 0.7 km / 0.5 mi, Hang Ma Street - 0.8 km / 0.5 mi, , The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.8 km / 16 mi.

What entertainment options are available at Phoenix Palace Hotel Hanoi?

The property offers entertainment options such as: Terrace.

Is Phoenix Palace Hotel Hanoi accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Is daily housekeeping service included during a stay at Phoenix Palace Hotel Hanoi?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Phoenix Palace Hotel Hanoi provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Phoenix Palace Hotel Hanoi follow a non-smoking policy?

The following room categories at Phoenix Palace Hotel Hanoi follow a non-smoking policy: Connecting Room, Deluxe Double Room (with Window), Deluxe Quadruple Room, City View, Deluxe Triple Room (with Window), Family Suite, Balcony, City View, Suite Double with Bacolny and city View. For more details, please contact the reception.

What are the different types of room categories offered at Phoenix Palace Hotel Hanoi?

The property offers the following room categories: Connecting Room, Deluxe Double Room (with Window), Deluxe Quadruple Room, City View, Deluxe Triple Room (with Window), Family Suite, Balcony, City View, Suite Double with Bacolny and city View.

Does Phoenix Palace Hotel Hanoi provide 24-hour front desk service?

24-hour front desk service is available.

Is Phoenix Palace Hotel Hanoi a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Phoenix Palace Hotel Hanoi?

Languages spoken by staff include: Chinese (Mandarin), English, French, Vietnamese.

Does Phoenix Palace Hotel Hanoi offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Phoenix Palace Hotel Hanoi include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Phoenix Palace Hotel Hanoi?

Elevator or lift is available for guest convenience.

Does Phoenix Palace Hotel Hanoi offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a business center or work-friendly space available at Phoenix Palace Hotel Hanoi?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Does Phoenix Palace Hotel Hanoi offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Are guests offered complimentary welcome drinks on arrival?

Guests are welcomed with a complimentary drink upon arrival.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is the check-in process multilingual at Phoenix Palace Hotel Hanoi?

The check-in process includes multilingual support for guest convenience.