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Photo gallery for Novotel Ha Long Bay showing 176 images of the property

Summary

Novotel Ha Long Bay, situated in Ha Long (Bai Chay), is a 4.0-star rated hotel. The amenities include a 24-hour front desk, airport transportation (surcharge), ATM/banking, banquet hall, barbecue grill(s), biodegradable/compostable stirrers, biodegradable/compatible toiletries, business center with computers and internet, currency exchange, doctor on call, dry cleaning and laundry services, electric vehicle charging stations, free high-speed Wi-Fi in all areas of the hotel, housekeeping twice a day (except for Sundays), ironing service, luggage storage, multilingual staff, non-smoking rooms, outdoor swimming.

Highlights

  • Poolside bar
  • Wedding services
  • Concierge services
  • Conference space
  • Business center

Property Description

In Ha Long (Bai Chay). Located in Ha Long (Bai Chay), Novotel Ha Long Bay is within a 5-minute drive of Bai Chay Beach and Dragon Park. This hotel is 0.9 mi (1.5 km) from Typhoon Water Park and 1.4 mi (2.2 km) from Ha Long International Cruise Port.Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite to eat at Square restaurant, a poolside restaurant which features an ocean view. You can also stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Ha Long? This hotel has 4090 square feet (380 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 225 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Sun Square - 0.1 km / 0.1 mi
Bai Chay Beach - 0.7 km / 0.4 mi
Queen Cable Car Ocean Terminal - 1.1 km / 0.7 mi
Bai Chay Market - 1.7 km / 1 mi
Dragon Park - 1.8 km / 1.1 mi
Typhoon Water Park - 1.8 km / 1.1 mi
Ha Long International Cruise Port - 2 km / 1.2 mi
Cái Dăm Market - 3.2 km / 2 mi
Bai Chay Bridge - 3.6 km / 2.2 mi
Ha Long Night Market - 3.8 km / 2.4 mi
Cua Luc Bay - 4.1 km / 2.5 mi
Queen Cable Car Sun Terminal - 5.9 km / 3.7 mi
Sun Wheel Ha Long - 5.9 km / 3.7 mi
Poem Mountain - 7.2 km / 4.5 mi
Nha Tho Hon Gai Temple - 7.8 km / 4.9 mi

The nearest airports are:
Haiphong (HPH-Cat Bi) - 43.4 km / 27 mi
Van Don Intl. Airport (VDO) - 74.5 km / 46.3 mi

The preferred airport for Novotel Ha Long Bay is Eureka, CA (ACV-Arcata - Eureka).

Amenities

  • Accessible Parking
    • Wheelchair accessible parking
  • Accessible Wheelchair
    • Wheelchair accessible
  • Airport Transfer
    • Airport transportation (surcharge)
  • Dry Cleaning Laundry
    • Dry cleaning/laundry service
  • Gym
    • Fitness facilities
  • Meeting Facility
    • Conference space

Locations

Please update your search criteria to see the available rooms plans.

Property Description

In Ha Long (Bai Chay). Located in Ha Long (Bai Chay), Novotel Ha Long Bay is within a 5-minute drive of Bai Chay Beach and Dragon Park. This hotel is 0.9 mi (1.5 km) from Typhoon Water Park and 1.4 mi (2.2 km) from Ha Long International Cruise Port.Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite to eat at Square restaurant, a poolside restaurant which features an ocean view. You can also stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Ha Long? This hotel has 4090 square feet (380 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 225 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Sun Square - 0.1 km / 0.1 mi
Bai Chay Beach - 0.7 km / 0.4 mi
Queen Cable Car Ocean Terminal - 1.1 km / 0.7 mi
Bai Chay Market - 1.7 km / 1 mi
Dragon Park - 1.8 km / 1.1 mi
Typhoon Water Park - 1.8 km / 1.1 mi
Ha Long International Cruise Port - 2 km / 1.2 mi
Cái Dăm Market - 3.2 km / 2 mi
Bai Chay Bridge - 3.6 km / 2.2 mi
Ha Long Night Market - 3.8 km / 2.4 mi
Cua Luc Bay - 4.1 km / 2.5 mi
Queen Cable Car Sun Terminal - 5.9 km / 3.7 mi
Sun Wheel Ha Long - 5.9 km / 3.7 mi
Poem Mountain - 7.2 km / 4.5 mi
Nha Tho Hon Gai Temple - 7.8 km / 4.9 mi

The nearest airports are:
Haiphong (HPH-Cat Bi) - 43.4 km / 27 mi
Van Don Intl. Airport (VDO) - 74.5 km / 46.3 mi

The preferred airport for Novotel Ha Long Bay is Eureka, CA (ACV-Arcata - Eureka).

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Minimum Age: 15

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately VND 425000 per person
  • Airport shuttle fee: VND 1190000 per vehicle (one-way)
  • Rollaway bed fee: VND 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

FAQs

What are the check-in and check-out times at Novotel Ha Long Bay?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Novotel Ha Long Bay?

The minimum check-in age is 15 years.

Where is Novotel Ha Long Bay located?

Located in Ha Long (Bai Chay), Novotel Ha Long Bay is within a 5-minute drive of Bai Chay Beach and Dragon Park. This hotel is 0.9 mi (1.5 km) from Typhoon Water Park and 1.4 mi (2.2 km) from Ha Long International Cruise Port.

Is luggage storage available at Novotel Ha Long Bay for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Novotel Ha Long Bay, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Novotel Ha Long Bay offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Novotel Ha Long Bay?

Pets are not allowed at Novotel Ha Long Bay.

Are there any specific rules, restrictions, or extra charges for bringing pets to Novotel Ha Long Bay?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Novotel Ha Long Bay?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Novotel Ha Long Bay, and how far are they?

There are following attraction near to this property like :, Sun Square - 0.1 km / 0.1 mi, Bai Chay Beach - 0.7 km / 0.4 mi, Queen Cable Car Ocean Terminal - 1.1 km / 0.7 mi, Bai Chay Market - 1.7 km / 1 mi, Dragon Park - 1.8 km / 1.1 mi, Typhoon Water Park - 1.8 km / 1.1 mi, Ha Long International Cruise Port - 2 km / 1.2 mi, Cái Dăm Market - 3.2 km / 2 mi, Bai Chay Bridge - 3.6 km / 2.2 mi, Ha Long Night Market - 3.8 km / 2.4 mi, Cua Luc Bay - 4.1 km / 2.5 mi, Queen Cable Car Sun Terminal - 5.9 km / 3.7 mi, Sun Wheel Ha Long - 5.9 km / 3.7 mi, Poem Mountain - 7.2 km / 4.5 mi, Nha Tho Hon Gai Temple - 7.8 km / 4.9 mi, , The nearest airports are:, Haiphong (HPH-Cat Bi) - 43.4 km / 27 mi, Van Don Intl. Airport (VDO) - 74.5 km / 46.3 mi, , The preferred airport for Novotel Ha Long Bay is Eureka, CA (ACV-Arcata - Eureka).

What entertainment options are available at Novotel Ha Long Bay?

The property offers entertainment options such as: Children's pool, Garden, Number of outdoor pools - 1, Number of poolside bars - 1, Pool sun loungers, Pool umbrellas, Swimming pool, Television in common areas, Terrace.

Is Novotel Ha Long Bay accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Novotel Ha Long Bay offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Novotel Ha Long Bay?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Novotel Ha Long Bay provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Novotel Ha Long Bay follow a non-smoking policy?

The following room categories at Novotel Ha Long Bay follow a non-smoking policy: Executive Room, 1 King Bed, Executive Room, 2 Twin Beds, Executive Room, 2 Twin Beds, Bay View, Junior Suite, 1 King Bed, Standard Room, 1 King Bed, Standard Room, 1 King Bed, Bathtub, Standard Twin Room, 2 Twin Beds, Standard Twin Room, 2 Twin Beds, Bathtub, Superior Room, 1 King Bed, Superior Room, 1 Queen Bed, Bathtub, Bay View, Superior Room, 2 Twin Beds, Balcony, Superior Twin Room, 2 Twin Beds. For more details, please contact the reception.

Are there specific room categories at Novotel Ha Long Bay that allow smoking?

The following room categories at Novotel Ha Long Bay may include smoking-allowed rooms: Executive Room, 1 King Bed, Executive Room, 2 Twin Beds, Executive Room, 2 Twin Beds, Bay View, Junior Suite, 1 King Bed, Standard Room, 1 King Bed, Standard Room, 1 King Bed, Bathtub, Standard Twin Room, 2 Twin Beds, Standard Twin Room, 2 Twin Beds, Bathtub, Superior Room, 1 King Bed, Superior Room, 1 Queen Bed, Bathtub, Bay View, Superior Room, 2 Twin Beds, Balcony, Superior Twin Room, 2 Twin Beds. Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at Novotel Ha Long Bay?

The property offers the following room categories: Executive Room, 1 King Bed, Executive Room, 2 Twin Beds, Executive Room, 2 Twin Beds, Bay View, Junior Suite, 1 King Bed, Standard Room, 1 King Bed, Standard Room, 1 King Bed, Bathtub, Standard Twin Room, 2 Twin Beds, Standard Twin Room, 2 Twin Beds, Bathtub, Superior Room, 1 King Bed, Superior Room, 1 Queen Bed, Bathtub, Bay View, Superior Room, 2 Twin Beds, Balcony, Superior Twin Room, 2 Twin Beds.

Does Novotel Ha Long Bay provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Novotel Ha Long Bay?

The nearest airports are: Haiphong (HPH-Cat Bi) - 43.4 km / 27 mi, Van Don Intl. Airport (VDO) - 74.5 km / 46.3 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Novotel Ha Long Bay?

The following room types offer family-friendly options like cribs or rollaway beds: Superior Room, 1 King Bed, Superior Room, 1 King Bed, Superior Room, 2 Twin Beds, Balcony, Standard Room, 1 King Bed, Superior Room, 1 Queen Bed, Bathtub, Bay View, Executive Room, 1 King Bed, Standard Twin Room, 2 Twin Beds, Bathtub, Standard Twin Room, 2 Twin Beds, Junior Suite, 1 King Bed, Standard Room, 1 King Bed, Bathtub, Executive Room, 2 Twin Beds, Executive Room, 2 Twin Beds, Bay View, Superior Twin Room, 2 Twin Beds.

Is Novotel Ha Long Bay a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Novotel Ha Long Bay?

Languages spoken by staff include: Chinese (Mandarin), English, Korean, Vietnamese.

Does Novotel Ha Long Bay offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Novotel Ha Long Bay include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Novotel Ha Long Bay?

Elevator or lift is available for guest convenience.

Does Novotel Ha Long Bay offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Novotel Ha Long Bay, and what types of pools are offered?

Yes, the property features 1 outdoor pool for guest enjoyment.

Is there a fitness center or gym available at Novotel Ha Long Bay?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Novotel Ha Long Bay?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Does the property offer views or access to mountains or hills?

Guests can enjoy scenic views or access to nearby mountains or hills.

Are there facilities for events like weddings, banquets, or parties at Novotel Ha Long Bay?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Novotel Ha Long Bay offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Does the property offer local performances or cultural art experiences?

Guests may enjoy live cultural performances or local art experiences during their stay.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Does Novotel Ha Long Bay have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Is there a designated smoking lounge or area at Novotel Ha Long Bay?

A separate smoking area is provided for guest convenience.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is the check-in process multilingual at Novotel Ha Long Bay?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Novotel Ha Long Bay eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Novotel Ha Long Bay provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a water dispenser or refill station available at Novotel Ha Long Bay?

Water refill stations or dispensers are available to help guests stay hydrated.

Is there a sundeck or sunbathing area at Novotel Ha Long Bay?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.