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Photo gallery for Mercure Hotel Hamburg City showing 70 images of the property

Summary

Experience contemporary comforts at Mercure Hotel Hamburg City. Situated in the vibrant heart of Hamburg (Mitte), this centrally-located 4-star hotel offers an unparalleled blend of convenience, culture, and cuisine. With a commitment to eco-friendly practices, a wide array of amenities tailored to both leisure and business travelers, and a team of dedicated professionals who are passionate about providing exceptional guest experiences, Mercure Hotel Hamburg City is the perfect choice for those seeking a memorable stay in Hamburg's bustling city center.

Highlights

  • Ballroom
  • Free use of nearby fitness center
  • Concierge services
  • Business center
  • Multilingual staff

Property Description

In Hamburg (Hamburg-Mitte). With a stay at Mercure Hotel Hamburg City, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 1.7 mi (2.7 km) from Elbe Philharmonic Hall and 2.4 mi (3.9 km) from Reeperbahn.Take advantage of recreation opportunities including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.Grab a bite to eat at Bar/Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee. Children aged 2 and younger eat free breakfast.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.Stay in one of 187 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of Arts and Crafts Hamburg - 1 km / 0.6 mi
Markthalle Hamburg - 1 km / 0.6 mi
CHOCOVERSUM - 1.2 km / 0.8 mi
Moenckebergstrasse - 1.2 km / 0.8 mi
Mehr!-Theater am Großmarkt - 1.3 km / 0.8 mi
Dialogue in the Dark Exhibition - 1.3 km / 0.8 mi
Hamburg Wholesale Market - 1.3 km / 0.8 mi
Elbe - 1.4 km / 0.9 mi
Hamburger Kunsthalle - 1.5 km / 1 mi
International Maritime Museum - 1.7 km / 1.1 mi
St. Peter's Church - 1.7 km / 1.1 mi
Europa Passage - 1.8 km / 1.1 mi
Inner Alster Lake - 1.9 km / 1.2 mi
St Nikolai Memorial - 2 km / 1.2 mi
Jungfernstieg - 2 km / 1.3 mi

The preferred airport for Mercure Hotel Hamburg City is Hamburg Airport (HAM) - 12.1 km / 7.5 mi

Amenities

  • Others
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • Ballroom
    • Banquet hall
    • Bicycle rentals on site
    • Biodegradable/compostable stirrers
    • Biodegradable/compostable straws
    • Breakfast available (surcharge)
    • Bulk dispenser for toiletries
    • Business center
    • Change of bed sheets (on request)

Please update your search criteria to see the available rooms plans.

Property Description

In Hamburg (Hamburg-Mitte). With a stay at Mercure Hotel Hamburg City, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 1.7 mi (2.7 km) from Elbe Philharmonic Hall and 2.4 mi (3.9 km) from Reeperbahn.Take advantage of recreation opportunities including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.Grab a bite to eat at Bar/Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee. Children aged 2 and younger eat free breakfast.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.Stay in one of 187 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of Arts and Crafts Hamburg - 1 km / 0.6 mi
Markthalle Hamburg - 1 km / 0.6 mi
CHOCOVERSUM - 1.2 km / 0.8 mi
Moenckebergstrasse - 1.2 km / 0.8 mi
Mehr!-Theater am Großmarkt - 1.3 km / 0.8 mi
Dialogue in the Dark Exhibition - 1.3 km / 0.8 mi
Hamburg Wholesale Market - 1.3 km / 0.8 mi
Elbe - 1.4 km / 0.9 mi
Hamburger Kunsthalle - 1.5 km / 1 mi
International Maritime Museum - 1.7 km / 1.1 mi
St. Peter's Church - 1.7 km / 1.1 mi
Europa Passage - 1.8 km / 1.1 mi
Inner Alster Lake - 1.9 km / 1.2 mi
St Nikolai Memorial - 2 km / 1.2 mi
Jungfernstieg - 2 km / 1.3 mi

The preferred airport for Mercure Hotel Hamburg City is Hamburg Airport (HAM) - 12.1 km / 7.5 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property.

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Mercure Hotel Hamburg City?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

Where is Mercure Hotel Hamburg City located?

With a stay at Mercure Hotel Hamburg City, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 2.4 mi (3.9 km) from Reeperbahn and 5.3 mi (8.5 km) from Hagenbeck Zoo.

Is luggage storage available at Mercure Hotel Hamburg City for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Mercure Hotel Hamburg City, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Mercure Hotel Hamburg City offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Mercure Hotel Hamburg City?

Yes, Mercure Hotel Hamburg City is a pet-friendly property.

Are there any specific rules, restrictions, or extra charges for bringing pets to Mercure Hotel Hamburg City?

Service animals are allowed and exempt from any fees or restrictions. Pets are allowed at Mercure Hotel Hamburg City. A pet fee of EUR 15 per night applies.

Are linens, towels, or toiletries included at Mercure Hotel Hamburg City?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Mercure Hotel Hamburg City, and how far are they?

There are following attraction near to this property like :, Markthalle Hamburg - 1 km / 0.6 mi, CHOCOVERSUM - 1.2 km / 0.8 mi, Moenckebergstrasse - 1.2 km / 0.8 mi, Mehr!-Theater am Großmarkt - 1.3 km / 0.8 mi, Hamburg Wholesale Market - 1.3 km / 0.8 mi, Elbe - 1.4 km / 0.9 mi, German Customs Museum - 1.5 km / 0.9 mi, Hamburger Kunsthalle - 1.5 km / 1 mi, International Maritime Museum - 1.7 km / 1.1 mi, St. Peter's Church - 1.7 km / 1.1 mi, Europa Passage - 1.8 km / 1.1 mi, Inner Alster Lake - 1.9 km / 1.2 mi, St Nikolai Memorial - 2 km / 1.2 mi, Jungfernstieg - 2 km / 1.3 mi, Rathausmarket - 2.1 km / 1.3 mi, , The preferred airport for Mercure Hotel Hamburg City is Hamburg Airport (HAM) - 12.1 km / 7.5 mi.

What entertainment options are available at Mercure Hotel Hamburg City?

The property offers entertainment options such as: Garden, Terrace, Vegetable garden.

Is Mercure Hotel Hamburg City accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Mercure Hotel Hamburg City offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Mercure Hotel Hamburg City?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Mercure Hotel Hamburg City provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Mercure Hotel Hamburg City follow a non-smoking policy?

The following room categories at Mercure Hotel Hamburg City follow a non-smoking policy: Junior Suite, 1 Double Bed with Sofa bed, Privilege, Room, 1 King Bed, Privilege, Room, 1 King Bed with Sofa bed, Privilege, Room, 1 Queen Bed, Superior Room, 1 Double Bed, Superior Room, 1 Double Bed with Sofa bed, Superior Room, 1 Queen Bed with Sofa bed, Superior Room, 2 Twin Beds. For more details, please contact the reception.

What are the different types of room categories offered at Mercure Hotel Hamburg City?

The property offers the following room categories: Junior Suite, 1 Double Bed with Sofa bed, Privilege, Room, 1 King Bed, Privilege, Room, 1 King Bed with Sofa bed, Privilege, Room, 1 Queen Bed, Superior Room, 1 Double Bed, Superior Room, 1 Double Bed with Sofa bed, Superior Room, 1 Queen Bed with Sofa bed, Superior Room, 2 Twin Beds.

Does Mercure Hotel Hamburg City provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Mercure Hotel Hamburg City?

The preferred airport for Mercure Hotel Hamburg City is Hamburg Airport (HAM) - 12.1 km / 7.5 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Mercure Hotel Hamburg City?

The following room types offer family-friendly options like cribs or rollaway beds: Privilege, Room, 1 King Bed with Sofa bed, Junior Suite, 1 Double Bed with Sofa bed, Superior Room, 1 Double Bed, Superior Room, 2 Twin Beds, Superior Room, 1 Double Bed with Sofa bed.

Is Mercure Hotel Hamburg City a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Mercure Hotel Hamburg City?

Languages spoken by staff include: English, French, German, Spanish.

Does Mercure Hotel Hamburg City offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Mercure Hotel Hamburg City?

Elevator or lift is available for guest convenience.

Does Mercure Hotel Hamburg City offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a fitness center or gym available at Mercure Hotel Hamburg City?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Mercure Hotel Hamburg City?

The property offers work-friendly spaces and business amenities for your convenience.

Does Mercure Hotel Hamburg City have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Mercure Hotel Hamburg City?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Does Mercure Hotel Hamburg City offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a designated smoking lounge or area at Mercure Hotel Hamburg City?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at Mercure Hotel Hamburg City?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Mercure Hotel Hamburg City eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.