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Photo gallery for Grand Velas Riviera Maya - All Inclusive showing 103 images of the property

Summary

Experience world-class amenities at Grand Velas Riviera Maya, an all-inclusive property in Playa del Carmen. This luxurious five-star hotel offers a tranquil retreat with beachfront access and breathtaking views of the Caribbean Sea. Whether you're looking for relaxation or adventure, this prime location offers easy access to various tourist attractions, such as Xcaret Park, Xplor Park, and the famous Fifth Avenue in Playa del Carmen.

Highlights

  • Full-service spa
  • Ballroom
  • Beach volleyball on site
  • Parasailing nearby
  • Skydiving nearby

Property Description

Near Playa Xcalacoco. A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El CamaleĂłn Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a fitness center, and karaoke. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Fusion cuisine at Cocina de Autor (+12), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private hot tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Xcalacoco - 2 km / 1.2 mi
Chun-Zumbul (diving site) - 2.1 km / 1.3 mi
Tres Rios Ecopark - 3.7 km / 2.3 mi
Punta Esmeralda Beach - 4.7 km / 2.9 mi
Gran Coyote Golf - 4.7 km / 2.9 mi
El CamaleĂłn Mayakoba Golf Course - 4.7 km / 3 mi
28 de Julio Square - 7.1 km / 4.4 mi
Guadalupe Church - 8.5 km / 5.3 mi
Playa 88 - 8.7 km / 5.4 mi
Playa Avenida Colosio - 8.9 km / 5.6 mi
Temazcal Natura - 9.2 km / 5.7 mi
Plaza Las Americas - 9.7 km / 6 mi
Mario Villanueva Stadium Madrid - 10.1 km / 6.3 mi
Mamitas Beach - 10.1 km / 6.3 mi
Quinta Avenida - 10.3 km / 6.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.9 km / 26.7 mi
Cancun Intl. Airport (CUN) - 49.8 km / 30.9 mi

The preferred airport for Grand Velas Riviera Maya - All Inclusive is Cancun Intl. Airport (CUN).

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Accessible Wheelchair
    • Wheelchair accessible
  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • Air hockey
    • Arcade/game room

Please update your search criteria to see the available rooms plans.

Property Description

Near Playa Xcalacoco. A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El CamaleĂłn Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a fitness center, and karaoke. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Fusion cuisine at Cocina de Autor (+12), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private hot tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Xcalacoco - 2 km / 1.2 mi
Chun-Zumbul (diving site) - 2.1 km / 1.3 mi
Tres Rios Ecopark - 3.7 km / 2.3 mi
Punta Esmeralda Beach - 4.7 km / 2.9 mi
Gran Coyote Golf - 4.7 km / 2.9 mi
El CamaleĂłn Mayakoba Golf Course - 4.7 km / 3 mi
28 de Julio Square - 7.1 km / 4.4 mi
Guadalupe Church - 8.5 km / 5.3 mi
Playa 88 - 8.7 km / 5.4 mi
Playa Avenida Colosio - 8.9 km / 5.6 mi
Temazcal Natura - 9.2 km / 5.7 mi
Plaza Las Americas - 9.7 km / 6 mi
Mario Villanueva Stadium Madrid - 10.1 km / 6.3 mi
Mamitas Beach - 10.1 km / 6.3 mi
Quinta Avenida - 10.3 km / 6.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.9 km / 26.7 mi
Cancun Intl. Airport (CUN) - 49.8 km / 30.9 mi

The preferred airport for Grand Velas Riviera Maya - All Inclusive is Cancun Intl. Airport (CUN).

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Additional fees apply for connecting/adjoining rooms and are subject to availability. This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at Grand Velas Riviera Maya - All Inclusive?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Grand Velas Riviera Maya - All Inclusive?

The minimum check-in age is 18 years.

Where is Grand Velas Riviera Maya - All Inclusive located?

A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a 8-minute drive from El CamaleĂłn Mayakoba Golf Course. This all-inclusive property is 6.4 mi (10.3 km) from Quinta Avenida and 6.4 mi (10.3 km) from Playa del Carmen Main Beach.

Is luggage storage available at Grand Velas Riviera Maya - All Inclusive for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Grand Velas Riviera Maya - All Inclusive, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Grand Velas Riviera Maya - All Inclusive offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Grand Velas Riviera Maya - All Inclusive?

Pets are not allowed at Grand Velas Riviera Maya - All Inclusive.

Are there any specific rules, restrictions, or extra charges for bringing pets to Grand Velas Riviera Maya - All Inclusive?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Grand Velas Riviera Maya - All Inclusive?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Grand Velas Riviera Maya - All Inclusive, and how far are they?

There are following attraction near to this property like :, Playa Xcalacoco - 2 km / 1.2 mi, Chun-Zumbul (diving site) - 2.1 km / 1.3 mi, Tres Rios Ecopark - 3.7 km / 2.3 mi, Punta Esmeralda Beach - 4.7 km / 2.9 mi, Gran Coyote Golf - 4.7 km / 2.9 mi, El CamaleĂłn Mayakoba Golf Course - 4.7 km / 3 mi, 28 de Julio Square - 7.1 km / 4.4 mi, Guadalupe Church - 8.5 km / 5.3 mi, Playa 88 - 8.7 km / 5.4 mi, Playa Avenida Colosio - 8.9 km / 5.6 mi, Temazcal Natura - 9.2 km / 5.7 mi, Plaza Las Americas - 9.7 km / 6 mi, Mario Villanueva Stadium Madrid - 10.1 km / 6.3 mi, Mamitas Beach - 10.1 km / 6.3 mi, Quinta Avenida - 10.3 km / 6.4 mi, , The nearest airports are:, Cozumel Intl. Airport (CZM) - 42.9 km / 26.7 mi, Cancun Intl. Airport (CUN) - 49.8 km / 30.9 mi, , The preferred airport for Grand Velas Riviera Maya - All Inclusive is Cancun Intl. Airport (CUN).

What entertainment options are available at Grand Velas Riviera Maya - All Inclusive?

The property offers entertainment options such as: Arcade/game room, Billiards or pool table, Children's club (free), Children's games, Children's pool, Games, Garden, Number of outdoor pools - 3, Number of poolside bars - 3, Playground on site, Pool sun loungers, Pool umbrellas, Terrace, Wheelchair-accessible pool.

Is Grand Velas Riviera Maya - All Inclusive accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Grand Velas Riviera Maya - All Inclusive offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Grand Velas Riviera Maya - All Inclusive?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Grand Velas Riviera Maya - All Inclusive provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Grand Velas Riviera Maya - All Inclusive follow a non-smoking policy?

The following room categories at Grand Velas Riviera Maya - All Inclusive follow a non-smoking policy: Ambassador Pool Suite Ocean View, Ambassador Suite Ocean View, Ambassador Two Bedrooms Family Suite Ocean View, Grand Class Pool Suite Ocean Front, Nature View Suite - Zen Experience, Nature View Suite with Pool - Zen Experience, Zen Grand Two Bedroom Family Suite Nature View. For more details, please contact the reception.

What are the different types of room categories offered at Grand Velas Riviera Maya - All Inclusive?

The property offers the following room categories: Ambassador Pool Suite Ocean View, Ambassador Suite Ocean View, Ambassador Two Bedrooms Family Suite Ocean View, Grand Class Pool Suite Ocean Front, Nature View Suite - Zen Experience, Nature View Suite with Pool - Zen Experience, Zen Grand Two Bedroom Family Suite Nature View.

Does Grand Velas Riviera Maya - All Inclusive provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Grand Velas Riviera Maya - All Inclusive?

The nearest airports are: Cozumel Intl. Airport (CZM) - 42.9 km / 26.7 mi, Cancun Intl. Airport (CUN) - 49.8 km / 30.9 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Grand Velas Riviera Maya - All Inclusive?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Ambassador Pool Suite Ocean View, Grand Class Pool Suite Ocean Front, Ambassador Suite Ocean View, Nature View Suite - Zen Experience, Ambassador Two Bedrooms Family Suite Ocean View, Zen Grand Two Bedroom Family Suite Nature View, Nature View Suite with Pool - Zen Experience.

Is Grand Velas Riviera Maya - All Inclusive a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Grand Velas Riviera Maya - All Inclusive?

Languages spoken by staff include: English, Portuguese, Spanish.

Does Grand Velas Riviera Maya - All Inclusive offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Grand Velas Riviera Maya - All Inclusive include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Grand Velas Riviera Maya - All Inclusive?

Elevator or lift is available for guest convenience.

Does Grand Velas Riviera Maya - All Inclusive offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Grand Velas Riviera Maya - All Inclusive, and what types of pools are offered?

Yes, the property features 3 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Grand Velas Riviera Maya - All Inclusive?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Grand Velas Riviera Maya - All Inclusive?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Grand Velas Riviera Maya - All Inclusive?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Grand Velas Riviera Maya - All Inclusive?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Grand Velas Riviera Maya - All Inclusive offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Does the property offer local performances or cultural art experiences?

Guests may enjoy live cultural performances or local art experiences during their stay.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a designated smoking lounge or area at Grand Velas Riviera Maya - All Inclusive?

A separate smoking area is provided for guest convenience.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is there a table tennis area at the property?

A table tennis area is available for guests to enjoy friendly matches.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Grand Velas Riviera Maya - All Inclusive?

The check-in process includes multilingual support for guest convenience.

Are there any live performances or music events at the property?

Live music or performances may be available for guests to enjoy during their stay.

Are toiletries at Grand Velas Riviera Maya - All Inclusive eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Grand Velas Riviera Maya - All Inclusive provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a sundeck or sunbathing area at Grand Velas Riviera Maya - All Inclusive?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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