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Photo gallery for Resort Hotel Alex showing 67 images of the property

Summary

Experience the charm of Zermatt at Resort Hotel Alex. A 4-star, hotel-type property, our amenities include an arcade/game room, ATM/banking, babysitting or childcare (surcharge), banquet hall, bicycle rentals on site, billiards or pool table, business center, concierge services, conference space, and much more. Our multilingual team caters to German and English-speaking guests, making your stay as comfortable and convenient as possible.

Highlights

  • Full-service spa
  • Racquetball/squash on site
  • Tennis lessons
  • Rock climbing nearby
  • Arcade/game room

Property Description

Near Zermatt–Sunnegga Funicular. With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.Stay in one of 85 guestrooms featuring flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with single sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.2 km / 0.1 mi
Tour Monte Rosa - 0.3 km / 0.2 mi
Zermatt - Furi - 0.5 km / 0.3 mi
Furi Ski Area - 0.5 km / 0.3 mi
Furi - Riffelberg - 0.5 km / 0.3 mi
Matterhorn Museum - 0.5 km / 0.3 mi
St. Mauritius Church - 0.5 km / 0.3 mi
Mountaineers Cemetery - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.7 km / 0.5 mi
Zermatt-Furi Gondola - 1.2 km / 0.7 mi
Forest Fun Park - 1.4 km / 0.9 mi
Sunnegga Ski Resort - 2.4 km / 1.5 mi
Sunnegga Paradise - Blauherd Cable Car - 2.7 km / 1.7 mi
Cervino - Sci Estivo - 2.9 km / 1.8 mi

The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Geneva International Airport (GVA) - 234.1 km / 145.5 mi

The preferred airport for Resort Hotel Alex is Geneva International Airport (GVA).

. The property is closed during October and November.

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Others
    • Arcade/game room
    • ATM/banking
    • Babysitting or childcare (surcharge)
    • Banquet hall
    • Bicycle rentals on site
    • Billiards or pool table
    • Business center

Locations

Please update your search criteria to see the available rooms plans.

Property Description

Near Zermatt–Sunnegga Funicular. With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.Stay in one of 85 guestrooms featuring flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with single sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.2 km / 0.1 mi
Tour Monte Rosa - 0.3 km / 0.2 mi
Zermatt - Furi - 0.5 km / 0.3 mi
Furi Ski Area - 0.5 km / 0.3 mi
Furi - Riffelberg - 0.5 km / 0.3 mi
Matterhorn Museum - 0.5 km / 0.3 mi
St. Mauritius Church - 0.5 km / 0.3 mi
Mountaineers Cemetery - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.7 km / 0.5 mi
Zermatt-Furi Gondola - 1.2 km / 0.7 mi
Forest Fun Park - 1.4 km / 0.9 mi
Sunnegga Ski Resort - 2.4 km / 1.5 mi
Sunnegga Paradise - Blauherd Cable Car - 2.7 km / 1.7 mi
Cervino - Sci Estivo - 2.9 km / 1.8 mi

The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Geneva International Airport (GVA) - 234.1 km / 145.5 mi

The preferred airport for Resort Hotel Alex is Geneva International Airport (GVA).

. The property is closed during October and November.

Property Rules

Check-In

Check-in time: From 3:00 PM To 11:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

The front desk is open daily from 6:30 AM - 11 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
Minimum Age: 18

Check-Out

Check-out time: 11:00 AM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional Fees:

  • Rollaway bed fee: CHF 155.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at Resort Hotel Alex?

Check-in is available from 3:00 PM to 11:00 PM, and Check-out is by 11:00 AM.

What is the minimum age required for check-in at Resort Hotel Alex?

The minimum check-in age is 18 years.

Where is Resort Hotel Alex located?

With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

Is luggage storage available at Resort Hotel Alex for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Resort Hotel Alex, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Are pets allowed at Resort Hotel Alex?

Pets are not allowed at Resort Hotel Alex.

Are there any specific rules, restrictions, or extra charges for bringing pets to Resort Hotel Alex?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Resort Hotel Alex?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Resort Hotel Alex, and how far are they?

There are following attraction near to this property like :, Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi, Zermatt Visitor Center - 0.2 km / 0.1 mi, Tour Monte Rosa - 0.3 km / 0.2 mi, Zermatt - Furi - 0.5 km / 0.3 mi, Furi Ski Area - 0.5 km / 0.3 mi, Furi - Riffelberg - 0.5 km / 0.3 mi, Matterhorn Museum - 0.5 km / 0.3 mi, St. Mauritius Church - 0.5 km / 0.3 mi, Mountaineers Cemetery - 0.5 km / 0.3 mi, Zermatt–Sunnegga Funicular - 0.7 km / 0.5 mi, Zermatt-Furi Gondola - 1.2 km / 0.7 mi, Forest Fun Park - 1.4 km / 0.9 mi, Sunnegga Ski Resort - 2.4 km / 1.5 mi, Sunnegga Paradise - Blauherd Cable Car - 2.7 km / 1.7 mi, Cervino - Sci Estivo - 2.9 km / 1.8 mi, , The nearest airports are:, Sion (SIR) - 80.7 km / 50.1 mi, Geneva International Airport (GVA) - 234.1 km / 145.5 mi, , The preferred airport for Resort Hotel Alex is Geneva International Airport (GVA).

What entertainment options are available at Resort Hotel Alex?

The property offers entertainment options such as: Arcade/game room, Billiards or pool table, Garden, Health club, Library, Number of indoor pools - 1, Playground on site, Pool sun loungers, Terrace.

Is Resort Hotel Alex accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Does Resort Hotel Alex offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Resort Hotel Alex?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Resort Hotel Alex provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Resort Hotel Alex follow a non-smoking policy?

The following room categories at Resort Hotel Alex follow a non-smoking policy: Classic Double or Twin Room, Classic Single Room, Deluxe Double or Twin Room, Economy Double or Twin Room, Junior Suite, Luxury Suite. For more details, please contact the reception.

What are the different types of room categories offered at Resort Hotel Alex?

The property offers the following room categories: Classic Double or Twin Room, Classic Single Room, Deluxe Double or Twin Room, Economy Double or Twin Room, Junior Suite, Luxury Suite.

What are the nearest major airports and how far are they from Resort Hotel Alex?

The nearest airports are: Sion (SIR) - 80.7 km / 50.1 mi, Geneva International Airport (GVA) - 234.1 km / 145.5 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Resort Hotel Alex?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Double or Twin Room, Classic Single Room, Classic Double or Twin Room, Economy Double or Twin Room, Luxury Suite, Junior Suite.

Is Resort Hotel Alex a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Resort Hotel Alex?

Languages spoken by staff include: English, French, German, Italian.

Does Resort Hotel Alex offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Resort Hotel Alex include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Resort Hotel Alex?

Elevator or lift is available for guest convenience.

Does Resort Hotel Alex offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Resort Hotel Alex, and what types of pools are offered?

Yes, the property features 1 indoor pool for guest enjoyment.

Is there a fitness center or gym available at Resort Hotel Alex?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Resort Hotel Alex?

The property offers work-friendly spaces and business amenities for your convenience.

Does Resort Hotel Alex have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Does the property offer views or access to mountains or hills?

Guests can enjoy scenic views or access to nearby mountains or hills.

Is the property surrounded by a jungle or lush greenery?

The surroundings include lush greenery, forests, or a natural retreat setting.

Are there facilities for events like weddings, banquets, or parties at Resort Hotel Alex?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Resort Hotel Alex offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Are there vending machines for snacks or beverages on site?

Guests can access snacks or drinks from vending machines available on site.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Resort Hotel Alex?

The check-in process includes multilingual support for guest convenience.

Does Resort Hotel Alex provide storage space for sports gear like skis or surfboards?

Storage space is available for sports gear such as skis or surfboards.

Is there a sundeck or sunbathing area at Resort Hotel Alex?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.