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Photo gallery for Hyatt Regency Cartagena showing 143 images of the property

Summary

The Hyatt Regency Cartagena in Cartagena (Bocagrande) offers a 4.5-star rated hotel experience with a full range of amenities for all types of travelers. The hotel boasts a 24-hour front desk, arcade/game room, banquet hall, breakfast available (surcharge), children's pool, concierge services, conference center, and conference space. Experience comfort, convenience, and great value throughout your stay.

Highlights

  • Full-service spa
  • Arcade/game room
  • Poolside bar
  • Spa treatment room(s)
  • Wedding services

Property Description

In Cartagena (Bocagrande). With a stay at Hyatt Regency Cartagena in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 2-minute drive from Clock Tower. This luxury hotel is 1.2 mi (1.9 km) from Cartagena de Indias Convention Center and 1.5 mi (2.4 km) from San Pedro Claver Church and Convent.Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.Grab a bite at Kokau, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cartagena? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.Treat yourself to a stay in one of the 380 individually decorated guestrooms, featuring heated floors and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, while iPod docking stations help you enjoy your music in the comfort of your room. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Bocagrande Commercial Center - 0.1 km / 0.1 mi
Bocagrande Beach - 0.1 km / 0.1 mi
Hospital Naval de Cartagena - 0.6 km / 0.4 mi
Bodeguita Dock - 1 km / 0.6 mi
Parque de La Marina - 1 km / 0.6 mi
La Marina Park - 1.1 km / 0.7 mi
Malecón Bahía de las Ánimas - 1.3 km / 0.8 mi
Alcaldia (City Hall) Cartagena - 1.3 km / 0.8 mi
Aduana Square - 1.4 km / 0.9 mi
Caribbean Naval Museum - 1.4 km / 0.9 mi
Los Pegasos Dock - 1.4 km / 0.9 mi
Casa del Marques de Premio Real - 1.5 km / 0.9 mi
Cartagena Museum of Modern Art - 1.5 km / 0.9 mi
Plaza de los Coches - 1.5 km / 0.9 mi
San Pedro Claver Church and Convent - 1.5 km / 0.9 mi

The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 6.7 km / 4.2 mi

. The property will be renovating from January 7 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • Arcade/game room
    • Banquet hall
    • Breakfast available (surcharge)
    • Concierge services

Please update your search criteria to see the available rooms plans.

Property Description

In Cartagena (Bocagrande). With a stay at Hyatt Regency Cartagena in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 2-minute drive from Clock Tower. This luxury hotel is 1.2 mi (1.9 km) from Cartagena de Indias Convention Center and 1.5 mi (2.4 km) from San Pedro Claver Church and Convent.Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.Grab a bite at Kokau, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cartagena? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.Treat yourself to a stay in one of the 380 individually decorated guestrooms, featuring heated floors and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, while iPod docking stations help you enjoy your music in the comfort of your room. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Bocagrande Commercial Center - 0.1 km / 0.1 mi
Bocagrande Beach - 0.1 km / 0.1 mi
Hospital Naval de Cartagena - 0.6 km / 0.4 mi
Bodeguita Dock - 1 km / 0.6 mi
Parque de La Marina - 1 km / 0.6 mi
La Marina Park - 1.1 km / 0.7 mi
Malecón Bahía de las Ánimas - 1.3 km / 0.8 mi
Alcaldia (City Hall) Cartagena - 1.3 km / 0.8 mi
Aduana Square - 1.4 km / 0.9 mi
Caribbean Naval Museum - 1.4 km / 0.9 mi
Los Pegasos Dock - 1.4 km / 0.9 mi
Casa del Marques de Premio Real - 1.5 km / 0.9 mi
Cartagena Museum of Modern Art - 1.5 km / 0.9 mi
Plaza de los Coches - 1.5 km / 0.9 mi
San Pedro Claver Church and Convent - 1.5 km / 0.9 mi

The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 6.7 km / 4.2 mi

. The property will be renovating from January 7 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Special Instructions:

Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately COP 96000 per person
  • Pet fee: COP 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Hyatt Regency Cartagena?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Hyatt Regency Cartagena?

The minimum check-in age is 18 years.

Where is Hyatt Regency Cartagena located?

With a stay at Hyatt Regency Cartagena in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 2-minute drive from Clock Tower. This luxury hotel is 1.2 mi (1.9 km) from Cartagena de Indias Convention Center and 1.5 mi (2.4 km) from San Pedro Claver Church and Convent.

Is luggage storage available at Hyatt Regency Cartagena for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Hyatt Regency Cartagena, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Hyatt Regency Cartagena offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Hyatt Regency Cartagena?

Yes, Hyatt Regency Cartagena is a pet-friendly property.

What room categories at Hyatt Regency Cartagena are pet-friendly?

The following room categories at Hyatt Regency Cartagena are pet-friendly: 1 Bedroom Ocean View Residence, 2 Bedroom Residence, Bay View Residences with 1 bedroom. Kindly confirm availability at the time of check-in.

Are there any specific rules, restrictions, or extra charges for bringing pets to Hyatt Regency Cartagena?

Service animals are allowed and exempt from any fees or restrictions. Hyatt Regency Cartagena allows pets in specific rooms only. Pets are allowed and may incur additional charges. Please contact the property in advance to confirm a pet-friendly room.

What kitchen facilities or appliances are provided at Hyatt Regency Cartagena?

The property provides kitchen amenities such as: dishwasher, kitchen, kitchenette, microwave, oven, refrigerator.

Are linens, towels, or toiletries included at Hyatt Regency Cartagena?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Hyatt Regency Cartagena, and how far are they?

There are following attraction near to this property like :, Plaza Bocagrande Commercial Center - 0.1 km / 0.1 mi, Bocagrande Beach - 0.1 km / 0.1 mi, Hospital Naval de Cartagena - 0.6 km / 0.4 mi, Bodeguita Dock - 1 km / 0.6 mi, Parque de La Marina - 1 km / 0.6 mi, La Marina Park - 1.1 km / 0.7 mi, Malecón Bahía de las Ánimas - 1.3 km / 0.8 mi, Alcaldia (City Hall) Cartagena - 1.3 km / 0.8 mi, Aduana Square - 1.4 km / 0.9 mi, Caribbean Naval Museum - 1.4 km / 0.9 mi, Los Pegasos Dock - 1.4 km / 0.9 mi, Marquez House of the Real Prize - 1.5 km / 0.9 mi, Casa del Marques de Premio Real - 1.5 km / 0.9 mi, Cartagena Museum of Modern Art - 1.5 km / 0.9 mi, Plaza de los Coches - 1.5 km / 0.9 mi, , The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 6.7 km / 4.2 mi.

What entertainment options are available at Hyatt Regency Cartagena?

The property offers entertainment options such as: Arcade/game room, Children's pool, Health club, Number of outdoor pools - 3, Number of poolside bars - 1, Pool sun loungers, Terrace, Wheelchair-accessible pool.

Is Hyatt Regency Cartagena accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Hyatt Regency Cartagena offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Hyatt Regency Cartagena?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Hyatt Regency Cartagena provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Hyatt Regency Cartagena follow a non-smoking policy?

The following room categories at Hyatt Regency Cartagena follow a non-smoking policy: 1 Bedroom Ocean View Residence, 2 Bedroom Residence, Bay View Residences with 1 bedroom, Club Room, 1 King Bed, Bay View, Club Room, 1 King Bed, Ocean View, Club Room, 2 Double Beds, Bay View, Club Room, 2 Double Beds, Ocean View, Junior Suite, Ocean View, Room, 1 King Bed, Room, 1 King Bed, Bay View, Room, 1 King Bed, Bay View (High Floor), Room, 1 King Bed, Ocean View, Room, 1 King Bed, Ocean View (High Floor), Room, 2 Double Beds, Room, 2 Double Beds, Bay View, Room, 2 Double Beds, Bay View (High Floor), Room, 2 Double Beds, Ocean View, Room, 2 Double Beds, Ocean View (High Floor), Suite (Regency Caribe), Suite (Regency Executive), Suite, Ocean View (Regency). For more details, please contact the reception.

What are the different types of room categories offered at Hyatt Regency Cartagena?

The property offers the following room categories: 1 Bedroom Ocean View Residence, 2 Bedroom Residence, Bay View Residences with 1 bedroom, Club Room, 1 King Bed, Bay View, Club Room, 1 King Bed, Ocean View, Club Room, 2 Double Beds, Bay View, Club Room, 2 Double Beds, Ocean View, Junior Suite, Ocean View, Room, 1 King Bed, Room, 1 King Bed, Bay View, Room, 1 King Bed, Bay View (High Floor), Room, 1 King Bed, Ocean View, Room, 1 King Bed, Ocean View (High Floor), Room, 2 Double Beds, Room, 2 Double Beds, Bay View, Room, 2 Double Beds, Bay View (High Floor), Room, 2 Double Beds, Ocean View, Room, 2 Double Beds, Ocean View (High Floor), Suite (Regency Caribe), Suite (Regency Executive), Suite, Ocean View (Regency).

Does Hyatt Regency Cartagena provide 24-hour front desk service?

24-hour front desk service is available.

Are baby cribs, babysitting services, childcare, or extra beds available at Hyatt Regency Cartagena?

The following room types offer family-friendly options like cribs or rollaway beds: 2 Bedroom Residence, Suite, Ocean View (Regency), Bay View Residences with 1 bedroom, Room, 2 Double Beds, Bay View, Room, 2 Double Beds, Junior Suite, Ocean View, Club Room, 2 Double Beds, Ocean View, Club Room, 1 King Bed, Ocean View, Club Room, 2 Double Beds, Bay View, Club Room, 1 King Bed, Bay View, Room, 2 Double Beds, Ocean View, Room, 1 King Bed, Ocean View, Room, 2 Double Beds, Bay View (High Floor), Room, 2 Double Beds, Ocean View (High Floor), Suite (Regency Executive), Room, 1 King Bed, Bay View (High Floor), Room, 1 King Bed, Bay View, Suite (Regency Caribe), Room, 1 King Bed, 1 Bedroom Ocean View Residence, Room, 1 King Bed, Ocean View (High Floor).

Is Hyatt Regency Cartagena a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Hyatt Regency Cartagena?

Languages spoken by staff include: English, Portuguese, Spanish.

Does Hyatt Regency Cartagena offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Hyatt Regency Cartagena?

Elevator or lift is available for guest convenience.

Does Hyatt Regency Cartagena offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Hyatt Regency Cartagena, and what types of pools are offered?

Yes, the property features 3 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Hyatt Regency Cartagena?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Hyatt Regency Cartagena?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Hyatt Regency Cartagena?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Hyatt Regency Cartagena offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is the check-in process multilingual at Hyatt Regency Cartagena?

The check-in process includes multilingual support for guest convenience.

Is there a sundeck or sunbathing area at Hyatt Regency Cartagena?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.