Guests are kindly requested to inform the hotel in advance if they arrive after 18:00. This can be noted in the Special Requests Box during booking or by contacting the hotel using the contact details found on the booking confirmation.The Swiss Postcard is accepted as a method of payment.Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please note that late check-in is available upon prior arrangement.Please note that Friday's and Saturday's there is a club in the basement of the property that could cause some noise.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.