Please be informed that a refundable security damage deposit is required for all stays as follows: NZD 100 per room per stay when paying by credit or debit card, and NZD 500 per room per stay for EFTPOS card payments. This deposit is collected at check-in and is refundable upon check-out, provided there is no damage, loss, excessive cleaning, or additional charges.The deposit must be paid using the original payment method, and cash payments are not accepted. Please note that refunds may take several business days depending on the bank.
Please be informed that not all rooms feature air conditioning. Air conditioning is subject to availability.
The property does not have an on-site restaurant. Guests may enjoy breakfast, lunch, and dinner at Urbano Bistro Café & Restaurant, located approximately 4 minutes’ walk from the property.