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Photo gallery for El Sueño Hotel & Spa showing 86 images of the property

Summary

El Sueño Hotel & Spa, a 4.0 star rated hotel in the heart of Puebla, is your perfect choice for a comfortable and memorable stay. Located just steps away from the iconic Puebla Cathedral, El Sueño Hotel offers easy access to the city's major tourist attractions and business centers. El Sueño Hotel & Spa prides itself on providing its guests with an exceptional range of amenities and services designed to ensure a comfortable and enjoyable stay.

Highlights

  • Full-service spa
  • Rooftop terrace
  • Spa treatment room(s)
  • Free valet parking
  • Multilingual staff

Property Description

Near Puebla Cathedral. A stay at El Sueño Hotel & Spa places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This spa hotel is 11.1 mi (17.9 km) from Africam Safari and 3.2 mi (5.2 km) from Angelopolis Commercial Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.Enjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Amparo Museum - 0.3 km / 0.2 mi
Profetica - 0.4 km / 0.2 mi
Palafoxiana Library - 0.4 km / 0.2 mi
Zócalo de Puebla - 0.5 km / 0.3 mi
Puebla Cathedral - 0.5 km / 0.3 mi
Los Sapos Bazaar - 0.5 km / 0.3 mi
Callejon del Sapo - 0.6 km / 0.4 mi
Iglesia de la Compañía - 0.6 km / 0.4 mi
Poblano de Arte Virreinal Museum - 0.7 km / 0.4 mi
Santo Domingo Church - 0.7 km / 0.5 mi
Street of Candies - 0.8 km / 0.5 mi
Santa Monica Convent and Museum of Religious Art - 0.8 km / 0.5 mi
Rosario Chapel - 0.8 km / 0.5 mi
Ovando Bridge - 0.8 km / 0.5 mi
Mexican Revolution Museum - 0.8 km / 0.5 mi

The preferred airport for El Sueño Hotel & Spa is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Others
    • 24-hour front desk
    • Banquet hall
    • Breakfast available (surcharge)
    • Free newspapers in lobby
    • Free wired internet
    • Laundry facilities
    • Library

Please update your search criteria to see the available rooms plans.

Property Description

Near Puebla Cathedral. A stay at El Sueño Hotel & Spa places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This spa hotel is 11.1 mi (17.9 km) from Africam Safari and 3.2 mi (5.2 km) from Angelopolis Commercial Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.Enjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Amparo Museum - 0.3 km / 0.2 mi
Profetica - 0.4 km / 0.2 mi
Palafoxiana Library - 0.4 km / 0.2 mi
Zócalo de Puebla - 0.5 km / 0.3 mi
Puebla Cathedral - 0.5 km / 0.3 mi
Los Sapos Bazaar - 0.5 km / 0.3 mi
Callejon del Sapo - 0.6 km / 0.4 mi
Iglesia de la Compañía - 0.6 km / 0.4 mi
Poblano de Arte Virreinal Museum - 0.7 km / 0.4 mi
Santo Domingo Church - 0.7 km / 0.5 mi
Street of Candies - 0.8 km / 0.5 mi
Santa Monica Convent and Museum of Religious Art - 0.8 km / 0.5 mi
Rosario Chapel - 0.8 km / 0.5 mi
Ovando Bridge - 0.8 km / 0.5 mi
Mexican Revolution Museum - 0.8 km / 0.5 mi

The preferred airport for El Sueño Hotel & Spa is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 11:00 AM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for cooked-to-order breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 480 per vehicle
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

FAQs

What are the check-in and check-out times at El Sueño Hotel & Spa?

Check-in is available from 3:00 PM to midnight, and Check-out is by 11:00 AM.

What is the minimum age required for check-in at El Sueño Hotel & Spa?

The minimum check-in age is 18 years.

Where is El Sueño Hotel & Spa located?

A stay at El Sueño Hotel & Spa places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This spa hotel is 11.1 mi (17.9 km) from Africam Safari and 3 mi (4.7 km) from Centro Expositor.

Is luggage storage available at El Sueño Hotel & Spa for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at El Sueño Hotel & Spa, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does El Sueño Hotel & Spa offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at El Sueño Hotel & Spa?

Yes, El Sueño Hotel & Spa is a pet-friendly property.

Are there any specific rules, restrictions, or extra charges for bringing pets to El Sueño Hotel & Spa?

El Sueño Hotel & Spa allows pets in specific rooms only. Pets are allowed and may incur additional charges. Please contact the property in advance to confirm a pet-friendly room.

Are linens, towels, or toiletries included at El Sueño Hotel & Spa?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near El Sueño Hotel & Spa, and how far are they?

There are following attraction near to this property like :, Amparo Museum - 0.3 km / 0.2 mi, Palafoxiana Library - 0.4 km / 0.2 mi, Zócalo de Puebla - 0.5 km / 0.3 mi, Puebla Cathedral - 0.5 km / 0.3 mi, Los Sapos Bazaar - 0.5 km / 0.3 mi, Callejon del Sapo - 0.6 km / 0.4 mi, Iglesia de la Compañía - 0.6 km / 0.4 mi, Poblano de Arte Virreinal Museum - 0.7 km / 0.4 mi, Santo Domingo Church - 0.7 km / 0.5 mi, Street of Candies - 0.8 km / 0.5 mi, Santa Monica Convent and Museum of Religious Art - 0.8 km / 0.5 mi, Rosario Chapel - 0.8 km / 0.5 mi, Ovando Bridge - 0.8 km / 0.5 mi, Mexican Revolution Museum - 0.8 km / 0.5 mi, Guardian Angel - 0.8 km / 0.5 mi, , The preferred airport for El Sueño Hotel & Spa is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi.

What entertainment options are available at El Sueño Hotel & Spa?

The property offers entertainment options such as: Library, Number of indoor pools - 1, Rooftop terrace, Terrace.

Is El Sueño Hotel & Spa accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Does El Sueño Hotel & Spa offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at El Sueño Hotel & Spa?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does El Sueño Hotel & Spa provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at El Sueño Hotel & Spa follow a non-smoking policy?

The following room categories at El Sueño Hotel & Spa follow a non-smoking policy: Junior Suite, 1 King Bed, Master Suite, Standard Plus, Standard Room, 1 King Bed, Standard Room, 2 Double Beds. For more details, please contact the reception.

Are there specific room categories at El Sueño Hotel & Spa that allow smoking?

The following room categories at El Sueño Hotel & Spa may include smoking-allowed rooms: Junior Suite, 1 King Bed. Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at El Sueño Hotel & Spa?

The property offers the following room categories: Junior Suite, 1 King Bed, Master Suite, Standard Plus, Standard Room, 1 King Bed, Standard Room, 2 Double Beds.

Does El Sueño Hotel & Spa provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from El Sueño Hotel & Spa?

The preferred airport for El Sueño Hotel & Spa is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi.

Is there tour or ticket assistance available at El Sueño Hotel & Spa?

Yes, tour or ticket assistance is available at El Sueño Hotel & Spa.

Are baby cribs, babysitting services, childcare, or extra beds available at El Sueño Hotel & Spa?

The following room types offer family-friendly options like cribs or rollaway beds: Standard Room, 2 Double Beds.

What languages are spoken by the staff at El Sueño Hotel & Spa?

Languages spoken by staff include: English, Spanish.

Does El Sueño Hotel & Spa offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at El Sueño Hotel & Spa include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Does El Sueño Hotel & Spa offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at El Sueño Hotel & Spa, and what types of pools are offered?

Yes, the property features 1 indoor pool for guest enjoyment.

Is there a business center or work-friendly space available at El Sueño Hotel & Spa?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at El Sueño Hotel & Spa?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does El Sueño Hotel & Spa offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are guests offered complimentary welcome drinks on arrival?

Guests are welcomed with a complimentary drink upon arrival.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is the check-in process multilingual at El Sueño Hotel & Spa?

The check-in process includes multilingual support for guest convenience.