The Pollux

Expected Weather

Weather Outlook

Variable conditions expected

This is an estimate based on historical weather conditions and not an actual weather forecast

Summary

The Pollux, a charming 4.0-star hotel situated in the heart of Zermatt, is your perfect destination for an unforgettable Swiss vacation. Ideally located near the Sunnegga Funicular and boasting a range of top-notch amenities including a 24-hour front desk, business center, cross-country ski trails, and much more, The Pollux promises a truly exceptional and memorable experience for all its guests. Please note: This summary is optimized for search engines but should also appeal to human readers.

Highlights

Full-service spa
Rock climbing nearby
Arcade/game room
Free buffet breakfast
Concierge services

Property Description

Near Zermatt–Sunnegga Funicular. The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.2 km / 0.1 mi
Tour Monte Rosa - 0.3 km / 0.2 mi
Zermatt - Furi - 0.3 km / 0.2 mi
Furi Ski Area - 0.3 km / 0.2 mi
Furi - Riffelberg - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.3 mi
Zermatt-Furi Gondola - 1 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.8 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi
Cervino - Sci Estivo - 2.7 km / 1.7 mi

The nearest airports are:
Sion (SIR) - 78.2 km / 48.6 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi

The preferred airport for The Pollux is Geneva International Airport (GVA).

. The property is closed between October 11 and November 14.

Amenities

Spa Services
- Full-service spa
- Spa services on site
Others
- 24-hour front desk
- Arcade/game room
- ATM/banking
- Banquet hall
- Bicycle rentals on site
- Business center
- Coffee/tea in common areas
- Concierge services

Spa Services
- Full-service spa
- Spa services on site
Others
- 24-hour front desk
- Arcade/game room
- ATM/banking
- Banquet hall
- Bicycle rentals on site
- Business center
- Coffee/tea in common areas
- Concierge services
- Cross-country skiing nearby
- Daily
- Distance from property (ft) - 49213
- Distance from property (km) - 15
- Distance from property (miles) - 9
- Downhill skiing nearby
- Elevator
- Fireplace in lobby
- Free newspapers in lobby

Please update your search criteria to see the available rooms plans.

Property Description

The nearest airports are:
Sion (SIR) - 78.2 km / 48.6 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi

The preferred airport for The Pollux is Geneva International Airport (GVA).

. The property is closed between October 11 and November 14.

Property Rules

Check-In

Check-in time: From 3:00 PM To 11:00 PM

Instructions:

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional Fees:

Nearby parking fee: CHF 20 per day (49213 ft away)
Rollaway bed fee: CHF 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

FAQs

What are the check-in and check-out times at The Pollux?

Check-in is available from 3:00 PM to 11:00 PM, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at The Pollux?

The minimum check-in age is 18 years.

Where is The Pollux located?

The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.

Is luggage storage available at The Pollux for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at The Pollux, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Are pets allowed at The Pollux?

Pets are not allowed at The Pollux.

Are there any specific rules, restrictions, or extra charges for bringing pets to The Pollux?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at The Pollux?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near The Pollux, and how far are they?

There are following attraction near to this property like :, Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi, Zermatt Visitor Center - 0.2 km / 0.1 mi, Tour Monte Rosa - 0.3 km / 0.2 mi, Zermatt - Furi - 0.3 km / 0.2 mi, Furi Ski Area - 0.3 km / 0.2 mi, Furi - Riffelberg - 0.3 km / 0.2 mi, Matterhorn Museum - 0.3 km / 0.2 mi, St. Mauritius Church - 0.3 km / 0.2 mi, Mountaineers Cemetery - 0.4 km / 0.2 mi, Zermatt–Sunnegga Funicular - 0.6 km / 0.3 mi, Zermatt-Furi Gondola - 1 km / 0.6 mi, Forest Fun Park - 1.2 km / 0.8 mi, Sunnegga Ski Resort - 2.3 km / 1.4 mi, Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi, Cervino - Sci Estivo - 2.7 km / 1.7 mi, , The nearest airports are:, Sion (SIR) - 78.2 km / 48.6 mi, Geneva International Airport (GVA) - 236.5 km / 146.9 mi, , The preferred airport for The Pollux is Geneva International Airport (GVA).

What entertainment options are available at The Pollux?

The property offers entertainment options such as: Arcade/game room, Fireplace in lobby, Garden, Television in common areas, Terrace.

Is The Pollux accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Does The Pollux offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at The Pollux?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does The Pollux provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at The Pollux follow a non-smoking policy?

The following room categories at The Pollux follow a non-smoking policy: Double Room, Balcony, Double Room, City View, Family Room, City View, Gallery Single Room, Superior Double Room, Balcony, Triple Room. For more details, please contact the reception.

What are the different types of room categories offered at The Pollux?

The property offers the following room categories: Double Room, Balcony, Double Room, City View, Family Room, City View, Gallery Single Room, Superior Double Room, Balcony, Triple Room.

Does The Pollux provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from The Pollux?

The nearest airports are: Sion (SIR) - 78.2 km / 48.6 mi, Geneva International Airport (GVA) - 236.5 km / 146.9 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at The Pollux?

The following room types offer family-friendly options like cribs or rollaway beds: Family Room, City View, Superior Double Room, Balcony, Gallery Single Room, Double Room, Balcony, Double Room, City View, Triple Room.

Is The Pollux a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at The Pollux?

Languages spoken by staff include: English, French, German, Italian, Spanish.

Does The Pollux offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at The Pollux include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at The Pollux?

Elevator or lift is available for guest convenience.

Does The Pollux offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a fitness center or gym available at The Pollux?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at The Pollux?

The property offers work-friendly spaces and business amenities for your convenience.

Does The Pollux have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Does the property offer views or access to mountains or hills?

Guests can enjoy scenic views or access to nearby mountains or hills.

Is the property surrounded by a jungle or lush greenery?

The surroundings include lush greenery, forests, or a natural retreat setting.

Are there facilities for events like weddings, banquets, or parties at The Pollux?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does The Pollux offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is the check-in process multilingual at The Pollux?

The check-in process includes multilingual support for guest convenience.

Does The Pollux provide storage space for sports gear like skis or surfboards?

Storage space is available for sports gear such as skis or surfboards.

View in Map

Expected Weather

Weather Outlook

Summary

Highlights

Property Description

Amenities

Please update your search criteria to see the available rooms plans.

Property Description

Property Rules

Instructions:

Special Instructions:

Mandatory Fees:

Optional Fees:

Know Before You Go:

What are the check-in and check-out times at The Pollux?

What is the minimum age required for check-in at The Pollux?

Where is The Pollux located?

Is luggage storage available at The Pollux for business traveller?

Is Wi-Fi provided at The Pollux, and is it complimentary?

Are pets allowed at The Pollux?

Are there any specific rules, restrictions, or extra charges for bringing pets to The Pollux?

Are linens, towels, or toiletries included at The Pollux?

What are some of the popular attractions near The Pollux, and how far are they?

What entertainment options are available at The Pollux?

Is The Pollux accessible for guests with disabilities?

Does The Pollux offer any conference rooms, meeting facilities, or shared business spaces?

Is daily housekeeping service included during a stay at The Pollux?

Does The Pollux provide concierge services, local assistance, or help with tours and travel arrangements?

Which room categories at The Pollux follow a non-smoking policy?

What are the different types of room categories offered at The Pollux?

Does The Pollux provide 24-hour front desk service?

What are the nearest major airports and how far are they from The Pollux?

Are baby cribs, babysitting services, childcare, or extra beds available at The Pollux?

Is The Pollux a good choice for business travelers?

What languages are spoken by the staff at The Pollux?

Does The Pollux offer a dining area, restaurant, or room service for guests?

Does any room at The Pollux include a private balcony or patio?

Is there an elevator or lift available at The Pollux?

Does The Pollux offer laundry facilities or services, and what types are available?

Is there a fitness center or gym available at The Pollux?

Is there a business center or work-friendly space available at The Pollux?

Does The Pollux have a fireplace or heating for colder months?

Does the property offer views or access to mountains or hills?

Is the property surrounded by a jungle or lush greenery?

Are there facilities for events like weddings, banquets, or parties at The Pollux?

Are spa facilities available for guest use?

Is there a sauna or steam room available?

Are massage or body therapy services offered?

Does The Pollux offer family-friendly amenities such as play areas or kids' activities?

Is there 24-hour security staff on the premises?

Is there an in-room safe or secure storage option available?

Is there a bar available at the property?

Is there a lounge or relaxation area for guests?

Are bicycles available for rent?

Is a minibar available in the guest rooms?

Is parking available, and are there any charges for it?

Does the property have a terrace or outdoor sitting area?

Is there a garden or green area for guests?

Is the check-in process multilingual at The Pollux?

Does The Pollux provide storage space for sports gear like skis or surfboards?