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Photo gallery for Hotel Serena Suite showing 23 images of the property

Summary

Discover the exceptional comforts of Hotel Serena Suite in the heart of La Serena, Chile. This 4-star hotel goes beyond expectations with its refined ambiance and thoughtful amenities. Immerse yourself in the soothing waters of the pool or unwind in the rejuvenating hot tub. That overall balance gives guests a stay that feels more complete, more welcoming, and more enjoyable across the visit.

Highlights

  • Grocery delivery
  • Room sanitization opt-out available
  • Free Wi-Fi in all rooms!
  • Guest rooms seal after sanitization
  • Luggage storage

Amenities

  • Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
  • Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]

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Property Rules

Check-In

Check-in time: 15:00

Instructions:

The restaurant opens from 7:30 to 22:30 Monday to Saturday. Opening hours on Sunday are 7:30 to 15:00.From March 2020, all reservations can be rescheduled in case the guest is unable to attend on the booked dates.LOCAL TAX LAWBased on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-Out

Check-out time: 12:00

Child and Extra Bed Policy

Children (0-0 years) must use an extra bed (An extra bed will incur an additional charge)
Guests 1 years and older are considered as adults (Must use an extra bed which will incur an additional charge)