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Photo gallery for Altitude at Krystal Grand Cancun - All inclusive showing 85 images of the property

Summary

Discover the breathtaking views and luxurious amenities at Altitude at Krystal Grand Cancun, an all-inclusive property nestled near Forum By The Sea Mall in vibrant Cancun. This 4.5-star hotel offers a wealth of amenities including a 24-hour front desk, arcade/game room, ATM/banking, babysitting or childcare (surcharge), banquet hall, billiards or pool table, business center, children's club (free), children's pool, concertierge services, and multilingual staff speaking Spanish and English.

Highlights

  • Full-service spa
  • Arcade/game room
  • Billiards or pool table
  • Poolside bar
  • Yoga classes/instruction on site

Property Description

Near Forum By The Sea Mall. With a stay at Altitude at Krystal Grand Cancun - All inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 5 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.3 mi (0.5 km) from Forum Beach and 0.3 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Risotto, one of the property's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Forum By The Sea Mall - 0.5 km / 0.3 mi
Forum Beach - 0.5 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.3 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Chac Mool Beach - 1.1 km / 0.7 mi
Playa Ancha - 1.4 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.5 km / 1.5 mi
Tortuga Beach - 3.2 km / 2 mi
La Isla Shopping Mall - 3.6 km / 2.2 mi
El Sol de Cancun - 3.8 km / 2.3 mi
Cinemex La Isla Cancun - 3.8 km / 2.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • Arcade/game room
    • ATM/banking
    • Babysitting or childcare (surcharge)
    • Banquet hall
    • Billiards or pool table

Please update your search criteria to see the available rooms plans.

Property Description

Near Forum By The Sea Mall. With a stay at Altitude at Krystal Grand Cancun - All inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 5 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.3 mi (0.5 km) from Forum Beach and 0.3 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Risotto, one of the property's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Forum By The Sea Mall - 0.5 km / 0.3 mi
Forum Beach - 0.5 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.3 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Chac Mool Beach - 1.1 km / 0.7 mi
Playa Ancha - 1.4 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.5 km / 1.5 mi
Tortuga Beach - 3.2 km / 2 mi
La Isla Shopping Mall - 3.6 km / 2.2 mi
El Sol de Cancun - 3.8 km / 2.3 mi
Cinemex La Isla Cancun - 3.8 km / 2.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Special Instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees:

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
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