6962109
Photo gallery for Shangri-La Surabaya showing 142 images of the property

Summary

The Shangri-La Surabaya, a 5.0-star hotel, is situated in the dynamic city of Surabaya. Conveniently positioned near Ciputra World Mall, it offers guests easy access to various shopping and entertainment venues. This exquisite hotel is adorned with state-of-the-art facilities and amenities. These include a 24-hour front desk, LED lighting comprising at least 80% of the total lighting, an ATM/banking facility, a ballroom, and banquet halls.

Highlights

  • Full-service spa
  • Ballroom
  • Waterslide
  • Tennis on site
  • Tennis lessons

Property Description

Near Ciputra World Mall. With a stay at Shangri-La Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Surabaya Zoo. This family-friendly hotel is 1.2 mi (1.9 km) from Ciputra World Mall and 1.3 mi (2.1 km) from Surabaya Town Square.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Grab a bite at JAMOO, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 17255 square feet (1603 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Ciputra World Mall - 0.6 km / 0.4 mi
Al-Akbar Mosque - 1.6 km / 1 mi
Lapangan Thor Stadium - 2 km / 1.3 mi
Surabaya Town Square - 2.3 km / 1.4 mi
House of Sampoerna - 2.6 km / 1.6 mi
Surabaya Zoo - 2.7 km / 1.7 mi
Korea Park - 2.8 km / 1.7 mi
Mpu Tantular Museum - 3.4 km / 2.1 mi
Taman Bungkul - 3.4 km / 2.1 mi
Monument Of Suroboyo - 3.4 km / 2.1 mi
Royal Plaza Surabaya - 4.6 km / 2.8 mi
Joko Dolog Statue - 5.8 km / 3.6 mi
Grahadi - 6 km / 3.7 mi
Tunjungan Plaza - 6 km / 3.7 mi
Sharp Bamboo Monument - 6 km / 3.7 mi

The nearest major airport is Surabaya (SUB-Juanda) - 20.9 km / 13 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa treatment room(s)
  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • ATM/banking
    • Ballroom
    • Banquet hall
    • Biodegradable/compostable stirrers

Please update your search criteria to see the available rooms plans.

Property Description

Near Ciputra World Mall. With a stay at Shangri-La Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Surabaya Zoo. This family-friendly hotel is 1.2 mi (1.9 km) from Ciputra World Mall and 1.3 mi (2.1 km) from Surabaya Town Square.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Grab a bite at JAMOO, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 17255 square feet (1603 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Ciputra World Mall - 0.6 km / 0.4 mi
Al-Akbar Mosque - 1.6 km / 1 mi
Lapangan Thor Stadium - 2 km / 1.3 mi
Surabaya Town Square - 2.3 km / 1.4 mi
House of Sampoerna - 2.6 km / 1.6 mi
Surabaya Zoo - 2.7 km / 1.7 mi
Korea Park - 2.8 km / 1.7 mi
Mpu Tantular Museum - 3.4 km / 2.1 mi
Taman Bungkul - 3.4 km / 2.1 mi
Monument Of Suroboyo - 3.4 km / 2.1 mi
Royal Plaza Surabaya - 4.6 km / 2.8 mi
Joko Dolog Statue - 5.8 km / 3.6 mi
Grahadi - 6 km / 3.7 mi
Tunjungan Plaza - 6 km / 3.7 mi
Sharp Bamboo Monument - 6 km / 3.7 mi

The nearest major airport is Surabaya (SUB-Juanda) - 20.9 km / 13 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

Special Instructions:

The check-in location differs from the property location. Check-in location: [Horizon Lounge for Horizon Guests]. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Minimum Age: 17

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately USD 24.63 per person
  • Valet parking fee: USD 5 per day
  • Rollaway bed fee: USD 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.